Upload Button Icon Add office photos

Filter interviews by

3 Global Services Senior Customer Service Associate Interview Questions and Answers

Updated 7 Dec 2022

1 interview found

Sort by: Popular

I applied via Referral and was interviewed before Dec 2021.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

Aptitude Test Round

General English Grammar to see how you understand the language so it can be applied to the Questions asked.

3

Personal Interview Round (2 Questions)

  • Q1. You should know what is mentioned in your resume which is Very Important. Than your body language when your are asked to settle down and latter till the the end...read more
  • Q2. 1) Tell us about your self. (your entire resume profile that is printed.) 2) Speak on a topic for 2 mins (ether they could provide one or ask you to choose on c...read more

Interview Preparation Tips

Topics to prepare for 3 Global Services Senior Customer Service Associate interview:
  • Current Topics
Interview preparation tips for other job seekers - Advice for the above Interview steps in word or points.

When you apply or going for a walk in interview you should know what the Company deals in so you are prepared for an answer.

1)Your dress code pays a very important role.
2)Prepare your self for the above mentioned question.
3) Remember which is a open ended question and a close one to respond confidently.
4) Your manners toward the entire session is in place or not should be behind your mind.
and finally the most important thing which most of us forget, do not let them handle the remote
control that will certainly help you to gain 100% of their regards.

Interview questions from similar companies

Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024.

4 Interview Rounds

1

Group Discussion Round

Think about a topic and answer

2

Aptitude Test Round

General English grammar

3

Assignment Round

Email writing and typing speed

4

One-on-one Round (1 Question)

  • Q1. Salary Discussion

Interview Preparation Tips

Interview preparation tips for other job seekers - Offer Letter was given.
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Aptitude Test Round

Simple test - Basic question

2

One-on-one Round (2 Questions)

  • Q1. Why you want to join and technical questions
  • Q2. Why you want to join us
Interview experience
4
Good
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed in Aug 2023.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (2 Questions)

  • Q1. Tell me about yourself
  • Q2. Women empowerment
3

HR Round (1 Question)

  • Q1. Why should i hire you?
Interview experience
3
Average
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

Aptitude Test Round

It was online aptitude test (computer generated)

2

HR Round (2 Questions)

  • Q1. How are you doing?
  • Q2. Nice and transparent
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Recruitment Consulltant and was interviewed before May 2022.

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
2

One-on-one Round (3 Questions)

  • Q1. Previous experience.
  • Q2. About new technology
  • Q3. Roles and responsibilities
3

HR Round (3 Questions)

  • Q1. Grammar check and communication
  • Q2. Communication skills
  • Q3. Versant round // confidence level

I was interviewed in Feb 2022.

1 Interview Round

1

HR Round (6 Questions)

  • Q1. What are your salary expectations?
  • Q2. What is your family background?
  • Q3. Share details of your previous job.
  • Q4. Why should we hire you?
  • Q5. Where do you see yourself in 5 years?
  • Q6. Tell me about yourself.

Interview Preparation Tips

Interview preparation tips for other job seekers - Give your best to achieve your goals
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
No response

I applied via Company Website and was interviewed in Nov 2023.

4 Interview Rounds

1

Assignment Round

Grammer missing words

2

Assignment Round

Cx issues chat handling

3

Case Study Round

Voice assessment as per the query

4

Assignment Round

Voice assessment as per the case and recording and versant

Interview Preparation Tips

Interview preparation tips for other job seekers - Its good just we need a good grammer skills to attempt and a bit knowledge how to handle the customers.

I applied via Recruitment Consultant and was interviewed before Jul 2020.

7 Interview Rounds

Interview Questions

  • Q1. I WAS ASKED TO TELL ABOUT MYSELF AND ABOUT MY EXPERIENCE WITH MY PREVIOUS COMPANY. I WAS ABOUT MY HOBBIES AND MY LIKES AND DISLIKES.MY INTERVIEW WAS TAKEN THRU ...read more Add Answer

Interview Preparation Tips

Interview preparation tips for other job seekers - I WAS ONLY TOLD THAT I HAVE BEEN SELECTED FOR THE JOB AND TO WAIT OUTSIDE FOR A CONFIRMATION LETTER
Interview experience
5
Excellent
Difficulty level
Moderate
Duration
2-4 weeks
Result
Selected Selected

I applied via Referral and was interviewed before Oct 2022.

5 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
2

HR Round (1 Question)

  • Q1. Myself and previous job experience.
3

Aptitude Test Round

General knowledge, maths and economical base questions were asked.

4

Assignment Round

It was writtex test, topic was given to us we have to writer 200-250 words to qualify.

5

Typing Test Round (1 Question)

  • Q1. We have to complete the given sentence which was mentioned above as it is gramactically with accuracy of 95% and typing speed of 25 above.

3 Global Services Interview FAQs

How many rounds are there in 3 Global Services Senior Customer Service Associate interview?
3 Global Services interview process usually has 3 rounds. The most common rounds in the 3 Global Services interview process are Resume Shortlist, Aptitude Test and Personal Interview.

Tell us how to improve this page.

People are getting interviews through

based on 1 3 Global Services interview
Referral
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.
CRA
7 salaries
unlock blur

₹2.5 L/yr - ₹3.6 L/yr

Team Coach
5 salaries
unlock blur

₹4.2 L/yr - ₹4.7 L/yr

Customer Relations Advisor
5 salaries
unlock blur

₹2.5 L/yr - ₹4 L/yr

Team Lead
5 salaries
unlock blur

₹4.5 L/yr - ₹6.9 L/yr

Customer Service Advisor
4 salaries
unlock blur

₹1.5 L/yr - ₹3.5 L/yr

Explore more salaries
Compare 3 Global Services with

TCS

3.7
Compare

Accenture

3.9
Compare

Cognizant

3.8
Compare

Infosys

3.7
Compare

Calculate your in-hand salary

Confused about how your in-hand salary is calculated? Enter your annual salary (CTC) and get your in-hand salary
Did you find this page helpful?
Yes No
write
Share an Interview