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3 Global Services Senior CSA Interview Questions and Answers

Updated 21 Feb 2023

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Senior CSA Interview Questions

user image Anonymous

posted on 19 Feb 2023

Interview experience
5
Excellent
Difficulty level
Hard
Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Feb 2022.

3 Interview Rounds

1

Aptitude Test Round

Aptitude test on English grammar and Numerical ability.

2

Assignment Round

Assignment on English grammar and Numerical ability and listing skills.

3

One-on-one Round (2 Questions)

  • Q1. One-on-one on your experience and questions about current topics.
  • Q2. Tell us about your self and experience in your privious organization?

Interview Preparation Tips

Topics to prepare for 3 Global Services Senior CSA interview:
  • What is Customer Services
Interview preparation tips for other job seekers - Please be confident obout your self, body language, listing skills and your dressing trends for which will help you to over come further hurdles.

Interview questions from similar companies

Senior CSA Interview Questions

Teleperformance user image Mamta Patel

posted on 17 Nov 2023

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Resume Shortlist Round

Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
2

One-on-one Round (1 Question)

  • Q1. Communication skills test
3

Aptitude Test Round

Logical, grammar, calculation

Senior CSA Interview Questions

Jio user image Anonymous

posted on 6 Jun 2020

I applied via Walk-in and was interviewed in Dec 2019.

5 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - We will do my best

Skills evaluated in this interview

Senior CSA Interview Questions

TCS user image Anonymous

posted on 20 May 2021

I applied via Referral and was interviewed before May 2020.

4 Interview Rounds

Interview Questions

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and natural
Interview experience
5
Excellent
Difficulty level
Easy
Duration
Less than 2 weeks
Result
Selected Selected

I was interviewed in Jul 2024.

1 Interview Round

1

One-on-one Round (5 Questions)

  • Q1. Service management related questions
  • Q2. Incident management
  • Q3. Problem management
  • Q4. Change management
  • Q5. Service request

Interview Preparation Tips

Interview preparation tips for other job seekers - Negotiate for better package.
Interview experience
3
Average
Difficulty level
Moderate
Duration
Less than 2 weeks
Result
-

I applied via Approached by Company and was interviewed in Sep 2024.

2 Interview Rounds

1

Technical Round (2 Questions)

  • Q1. What is false positive and false negative
  • Q2. About ATO and different types of frauds
2

HR Round (2 Questions)

  • Q1. Current ctc and expected ctc
  • Q2. Total years of experience and preferred location

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Moderate
Duration
-
Result
Selected Selected

1 Interview Round

1

One-on-one Round (3 Questions)

  • Q1. What is accruals
  • Q2. What is provisions
  • Q3. What is pre payment

Team Lead Operations Interview Questions

Amazon user image MANJARI YADAV

posted on 18 Jul 2024

Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

2 Interview Rounds

1

HR Round (2 Questions)

  • Q1. Tell me something about yourself
  • Q2. Tell me abouyou family and what is your exact work in a company
2

One-on-one Round (2 Questions)

  • Q1. Have you worked on any project and if you succeed or not
  • Q2. If you have received the load of 6000 in a day how will you manage that

Interview Preparation Tips

Interview preparation tips for other job seekers - Be prepared for the interview as they ask bit tricky questions.
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

3 Interview Rounds

1

Aptitude Test Round

Simple Math, reasoning, English are in test.

2

HR Round (1 Question)

  • Q1. Basic introduction round
3

One-on-one Round (4 Questions)

  • Q1. Operation related questions
  • Q2. How to calculate shrinkage.
  • Q3. How to calculatea attrition.
  • Q4. How to handle the team

Interview Preparation Tips

Interview preparation tips for other job seekers - Be confident and be positive.
Interview experience
5
Excellent
Difficulty level
-
Duration
-
Result
-

1 Interview Round

1

One-on-one Round (2 Questions)

  • Q1. Past job experience
  • Q2. Basic banking operations

3 Global Services Interview FAQs

How many rounds are there in 3 Global Services Senior CSA interview?
3 Global Services interview process usually has 4 rounds. The most common rounds in the 3 Global Services interview process are Resume Shortlist, Aptitude Test and Assignment.

Tell us how to improve this page.

People are getting interviews through

based on 1 3 Global Services interview
WalkIn
100%
Low Confidence
?
Low Confidence means the data is based on a small number of responses received from the candidates.

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3 Global Services Senior CSA Reviews and Ratings

based on 2 reviews

4.7/5

Rating in categories

4.0

Skill development

4.7

Work-Life balance

4.3

Salary & Benefits

4.7

Job Security

4.3

Company culture

4.3

Promotions/Appraisal

4.3

Work Satisfaction

Explore 2 Reviews and Ratings
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