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24/7 Customer Quality Analyst Interview Questions and Answers for Freshers

Updated 31 Jan 2022

24/7 Customer Quality Analyst Interview Experiences for Freshers

1 interview found

I applied via LinkedIn and was interviewed in Dec 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Why BPO? How will you achieve your sales target?
  • Ans. 

    BPO offers a dynamic work environment and opportunities for growth.

    • BPO provides a dynamic work environment with diverse challenges.

    • It offers opportunities for growth and career advancement.

    • Working in a BPO allows me to develop strong communication and problem-solving skills.

    • I enjoy interacting with customers and providing excellent service.

    • BPO industry is constantly evolving, providing new learning opportunities.

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Tell them that you are flexible and ready to work any time as per business requirement

Interview questions from similar companies

Interview Questionnaire 

1 Question

  • Q1. Documentum Fundamental Concepts, Out of the Box functionalities used in the Product. Scenario Based questions with respect to client requirements

I applied via Referral and was interviewed before Jul 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 

Easy question, maximum question on average, ages, pie chart,flow chart of coding, English comprehension, situation based question.

Interview Preparation Tips

Topics to prepare for Oracle Consultant interview:
  • Puzzle
  • Guesstimate
Interview preparation tips for other job seekers - Well Prepare for aptitude round since it is 1 round of elimination.
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I appeared for an interview before Apr 2024, where I was asked the following questions.

  • Q1. Technical questions about brand
  • Q2. Behavioral questions and job role
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Aptitude Test 

Combination, probability,time and Speed

Round 2 - Puzzles Interview 

(2 Questions)

  • Q1. It was like situation questions and logical questions
  • Q2. Puzzle questions like how many rupees to in notes to be given
Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Campus Placement and was interviewed before Jul 2023. There were 4 interview rounds.

Round 1 - Aptitude Test 

Basic to medium aptitude and c and java based coding questions

Round 2 - Coding Test 

2 questions where given to solve in 2 hours

Round 3 - Technical 

(2 Questions)

  • Q1. Sql based questions
  • Q2. Dsa based questions
Round 4 - HR 

(2 Questions)

  • Q1. Rideles question
  • Q2. Basic interview questions

Interview Preparation Tips

Interview preparation tips for other job seekers - U need to be ready for any kind of questions from basic of cs course
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
4-6 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - Technical 

(1 Question)

  • Q1. Azure PAAS / IAAS Azure Devops CI/CD Azure Landing Zone AKS Non MS product Architecture & design
Round 3 - Technical 

(1 Question)

  • Q1. Same as above in depth
Round 4 - Case Study 

Same as above in different scenario

Round 5 - HR 

(1 Question)

  • Q1. Hiring Manger Round
Interview experience
4
Good
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Strategic planning related questions related to your domain
Round 3 - HR 

(1 Question)

  • Q1. Compensation and benefits
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - HR 

(1 Question)

  • Q1. Tell me about yourself
Round 2 - Technical 

(1 Question)

  • Q1. Tell me about yourself
Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Not Selected

I applied via LinkedIn and was interviewed in Jul 2024. There were 2 interview rounds.

Round 1 - Aptitude Test 

Basic program and time management question

Round 2 - Coding Test 

Aabbcc print this
kaviya count the character

24/7 Customer Interview FAQs

How many rounds are there in 24/7 Customer Quality Analyst interview for freshers?
24/7 Customer interview process for freshers usually has 2 rounds. The most common rounds in the 24/7 Customer interview process for freshers are Resume Shortlist and One-on-one Round.
How to prepare for 24/7 Customer Quality Analyst interview for freshers?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at 24/7 Customer. The most common topics and skills that interviewers at 24/7 Customer expect are Quality Analysis, Quality Audit, Call Audit, Call Monitoring and Call Quality.

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24/7 Customer Quality Analyst Salary
based on 85 salaries
₹2.5 L/yr - ₹5 L/yr
18% less than the average Quality Analyst Salary in India
View more details

24/7 Customer Quality Analyst Reviews and Ratings

based on 25 reviews

3.7/5

Rating in categories

3.6

Skill development

2.9

Work-life balance

2.3

Salary

4.4

Job security

4.0

Company culture

2.8

Promotions

3.1

Work satisfaction

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