Upload Button Icon Add office photos
Engaged Employer

i

This company page is being actively managed by 1 India Family Mart Team. If you also belong to the team, you can get access from here

1 India Family Mart Verified Tick

Compare button icon Compare button icon Compare

Filter interviews by

1 India Family Mart Head Cashier Interview Questions and Answers

Updated 24 Dec 2024

1 India Family Mart Head Cashier Interview Experiences

2 interviews found

Head Cashier Interview Questions & Answers

user image Kumar AJ

posted on 24 Dec 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Nov 2024. There was 1 interview round.

Round 1 - HR 

(2 Questions)

  • Q1. Why should our company hire you?
  • Ans. 

    I have extensive experience in cash handling, exceptional customer service skills, and a proven track record of leadership.

    • I have X years of experience working as a cashier, handling large sums of money daily.

    • I excel in providing excellent customer service, ensuring customer satisfaction and loyalty.

    • I have previous experience in a leadership role, managing a team of cashiers and ensuring smooth operations.

  • Answered by AI
  • Q2. Tell me about yourself.
  • Ans. 

    Experienced cashier with strong customer service skills and a proven track record of accuracy and efficiency.

    • Over 5 years of cashier experience in retail settings

    • Skilled in handling cash transactions and operating POS systems

    • Excellent communication and problem-solving abilities

    • Managed a team of cashiers and ensured smooth operations during busy periods

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Promoting good behavior and maintaining a positive presence.

Head Cashier Interview Questions & Answers

user image Nandan Kumar

posted on 12 Aug 2023

Interview experience
3
Average
Difficulty level
Easy
Process Duration
-
Result
Selected Selected
Round 1 - One-on-one 

(5 Questions)

  • Q1. Mostly talk about KRA & KPI
  • Q2. How to control your shrinkage
  • Ans. 

    Shrinkage can be controlled by implementing strict inventory management procedures and conducting regular audits.

    • Implementing strict inventory management procedures to track all incoming and outgoing products

    • Conducting regular audits to identify any discrepancies or potential theft

    • Training employees on proper procedures for handling cash and merchandise

    • Installing security measures such as surveillance cameras and secur...

  • Answered by AI
  • Q3. How to handle your team
  • Q4. How to increase your kpi
  • Ans. 

    Increasing KPIs can be achieved by setting clear goals, providing training, monitoring performance, and offering incentives.

    • Set clear and achievable goals for the team

    • Provide regular training and development opportunities

    • Monitor performance regularly and provide feedback

    • Offer incentives or rewards for meeting or exceeding KPI targets

  • Answered by AI
  • Q5. How will stop your staff attri

Head Cashier Interview Questions Asked at Other Companies

Q1. What will do you if tha customer payment is made through card and ... read more
asked in Wendy's
Q2. Are you able to lift stand and bend for 8hrs or longer
Q3. What will do you if someone is stealing coins in the store
Q4. What will you do if the customer wants to return some item
Q5. What will you do if a customer's card payment is deducted and the ... read more

Interview questions from similar companies

I appeared for an interview in Jul 2017.

Interview Preparation Tips

Round: Test
Experience: Put no any questions about the cash department.
Tips: Multiple choice questions
Total Questions: 5

Skills: Interested

I applied via AmbitionBox and was interviewed in Jan 2022. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Aptitude Test 
Round 3 - HR 

(3 Questions)

  • Q1. Tell me about yourself.
  • Ans. 

    I am an experienced head cashier with strong leadership skills and a passion for providing excellent customer service.

    • Experienced head cashier

    • Strong leadership skills

    • Passionate about customer service

  • Answered by AI
  • Q2. What is your family background?
  • Ans. 

    My family background is diverse and has shaped my values and work ethic.

    • My parents come from different cultural backgrounds, which has exposed me to different perspectives and traditions.

    • I have siblings who have pursued various careers, inspiring me to work hard and explore different opportunities.

    • My family has always emphasized the importance of education and continuous learning.

    • We have a strong sense of community and...

  • Answered by AI
  • Q3. Whah is your family background
  • Ans. 

    My family background is diverse and multicultural, with members from different countries and ethnicities.

    • My parents are from different countries, which has exposed me to different cultures and traditions.

    • I have relatives who speak multiple languages, allowing me to learn and appreciate different ways of communication.

    • My family values diversity and inclusivity, which has shaped my perspective on working with people from...

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Please select by experience.i am very serious about my job.
Interview experience
5
Excellent
Difficulty level
-
Process Duration
-
Result
-
Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Tell me something about yourself
  • Q2. What are customer gets angry
  • Ans. 

    Customers may get angry due to various reasons such as long wait times, incorrect pricing, or poor customer service.

    • Long wait times at checkout

    • Incorrect pricing or scanning errors

    • Poor customer service or rude behavior from staff

    • Out of stock items or unmet expectations

    • Issues with returns or refunds

  • Answered by AI
  • Q3. What are customer not currently offer in pos
  • Ans. 

    Some items that customers are not currently offered in the point of sale system.

    • Gift cards for other retailers

    • Customized loyalty programs

    • Digital receipts

    • Product recommendations based on past purchases

  • Answered by AI
  • Q4. What will do you if you are asked to make extra sales from tha store
Round 3 - HR 

(12 Questions)

  • Q1. What will do you if tha customer payment is made through card and does not came to you
  • Ans. 

    If a customer's payment is made through card and they do not come to collect it, I would follow the store's policy for handling unclaimed items.

    • Check the store's policy on handling unclaimed items paid for by card

    • Attempt to contact the customer using the contact information provided during the transaction

    • Hold onto the item for a specified period of time before taking further action, such as returning the payment or don

  • Answered by AI
  • Q2. What to do if there are expired goods the store
  • Ans. 

    Remove expired goods from shelves, mark down prices if necessary, and dispose of properly.

    • Immediately remove expired goods from shelves to prevent customers from purchasing them

    • Check if there is a policy in place for marking down prices on expired goods

    • Dispose of expired goods properly according to store guidelines

    • Communicate with management about the situation and any necessary actions

  • Answered by AI
  • Q3. If your manager asks you for extra time
  • Q4. And if you are called for any shift what will you do
  • Q5. What will do you if someone is stealing coins in the store
  • Ans. 

    I would discreetly observe the individual to gather evidence, then report the incident to a manager for further action.

    • Observe the individual discreetly to gather evidence

    • Report the incident to a manager immediately

    • Do not confront the individual directly

  • Answered by AI
  • Q6. What will you do if there is an offer on an item and there is no offer on it
  • Q7. What will you do if the customer wants to return some item
  • Ans. 

    I would politely ask the customer for the reason for the return, check the store's return policy, and process the return accordingly.

    • Politely ask the customer for the reason for the return

    • Check the store's return policy to ensure the item is eligible for return

    • Process the return by following the store's procedures

    • Offer an exchange or refund based on the store's policy

  • Answered by AI
  • Q8. What do you do if there is a line at your counter
  • Ans. 

    I would efficiently serve each customer in line while maintaining a positive attitude and ensuring accuracy in transactions.

    • Acknowledge the line and assure customers that you will assist them shortly

    • Work quickly and efficiently to process transactions

    • Maintain a positive and friendly attitude towards customers

    • Call for backup if the line is too long or if there are complex transactions to handle

  • Answered by AI
  • Q9. And if the customer gets angry at you
  • Ans. 

    I would remain calm, listen to their concerns, and try to find a solution to address their issue.

    • Remain calm and composed

    • Listen actively to the customer's concerns

    • Apologize for any inconvenience caused

    • Offer a solution or escalate to a manager if necessary

  • Answered by AI
  • Q10. Ha kha k aya hai j
  • Q11. Jab hai hai to kya
  • Q12. Agar Apka Khuch
Round 4 - Technical 

(3 Questions)

  • Q1. Hate me ata ha
  • Q2. Ab Tum kya karoge
  • Q3. Hana khich nhi kare

I applied via Walk-in and was interviewed in Oct 2022. There were 5 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - Group Discussion 

1 currently work organizations information
2 previous post experience

Round 3 - HR 

(2 Questions)

  • Q1. 1 Salary discussions 2 Time 3 facilities
  • Q2. Incentives planing Work experience
Round 4 - Case Study 

Some time we have faced, same situation that time how we can perform and satisfied to customers. This are most important

Round 5 - Technical 

(2 Questions)

  • Q1. Software related queries
  • Q2. How to ferm new software,in this organization
  • Ans. 

    To implement new software, we need to follow a structured process that includes planning, testing, and training.

    • Identify the need for new software and its requirements

    • Research and evaluate different software options

    • Plan the implementation process, including timelines and resources

    • Test the software thoroughly before deployment

    • Train employees on how to use the new software

    • Monitor and evaluate the software's performance r

  • Answered by AI

Interview Preparation Tips

Interview preparation tips for other job seekers - Learn, adapt, after than you can deliver your colleagues to improve skills

Skills evaluated in this interview

Interview experience
5
Excellent
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed in Jul 2023. There were 6 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(1 Question)

  • Q1. Petty cash and team management
Round 3 - Case Study 

Banking and cash management card management

Round 4 - One-on-one 

(1 Question)

  • Q1. Na petty cash card settlement
Round 5 - Group Discussion 

Work experience and

Round 6 - Aptitude Test 

Knowledge for work and team management

I applied via Walk-in and was interviewed before Apr 2021. There were 2 interview rounds.

Round 1 - One-on-one 

(1 Question)

  • Q1. When I had I my interview they asked do u know about warehouse system I said of course I do know if there is heavy lifts then we make use of fork lifts so for me it is not an issue
Round 2 - Coding Test 

It is the right choice if any one join this company and number one in competition

Interview Preparation Tips

Interview preparation tips for other job seekers - Nothing to say work hard and reach to ur goal that is ur destination

I applied via Naukri.com and was interviewed before Apr 2021. There were 4 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Don’t add your photo or details such as gender, age, and address in your resume. These details do not add any value.
View all tips
Round 2 - HR 

(7 Questions)

  • Q1. Why should we hire you?
  • Q2. What are your salary expectations?
  • Q3. Share details of your previous job.
  • Q4. Why are you looking for a change?
  • Q5. Where do you see yourself in 5 years?
  • Q6. What are your strengths and weaknesses?
  • Q7. Tell me about yourself.
Round 3 - One-on-one 

(1 Question)

  • Q1. Technical round questions
Round 4 - Salary expectations 

(1 Question)

  • Q1. What is your salary expectations

Interview Preparation Tips

Interview preparation tips for other job seekers - Be polite, never say negative about any thing be constructive.

I applied via Referral and was interviewed before Feb 2021. There were 2 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - One-on-one 

(2 Questions)

  • Q1. Past Experience In India.
  • Q2. Qualification & Age.

Interview Preparation Tips

Interview preparation tips for other job seekers - All The Best And Try Hard To Get A Job In Landmark Group.

1 India Family Mart Interview FAQs

How many rounds are there in 1 India Family Mart Head Cashier interview?
1 India Family Mart interview process usually has 1-2 rounds. The most common rounds in the 1 India Family Mart interview process are Resume Shortlist, One-on-one Round and HR.
What are the top questions asked in 1 India Family Mart Head Cashier interview?

Some of the top questions asked at the 1 India Family Mart Head Cashier interview -

  1. How to control your shrink...read more
  2. How to increase your ...read more
  3. Mostly talk about KRA & ...read more

Tell us how to improve this page.

1 India Family Mart Head Cashier Interview Process

based on 2 interviews

Interview experience

4
  
Good
View more

Interview Questions from Similar Companies

Landmark Group Interview Questions
4.0
 • 150 Interviews
Lowe's Interview Questions
4.2
 • 129 Interviews
Tesco Interview Questions
3.8
 • 122 Interviews
Target Interview Questions
4.2
 • 111 Interviews
V2 Retail Interview Questions
3.4
 • 58 Interviews
Fabindia Interview Questions
4.0
 • 52 Interviews
View all

Fast track your campus placements

View all
1 India Family Mart Head Cashier Salary
based on 40 salaries
₹0.9 L/yr - ₹2.1 L/yr
48% less than the average Head Cashier Salary in India
View more details

1 India Family Mart Head Cashier Reviews and Ratings

based on 33 reviews

4.5/5

Rating in categories

4.5

Skill development

4.5

Work-life balance

4.4

Salary

4.4

Job security

4.4

Company culture

4.2

Promotions

4.3

Work satisfaction

Explore 33 Reviews and Ratings
Assistant Store Manager
99 salaries
unlock blur

₹2 L/yr - ₹4.4 L/yr

Store Manager
97 salaries
unlock blur

₹3 L/yr - ₹5.6 L/yr

Retail Store Manager
48 salaries
unlock blur

₹3.6 L/yr - ₹5.9 L/yr

Head Cashier
40 salaries
unlock blur

₹0.9 L/yr - ₹2.1 L/yr

Floor Manager
31 salaries
unlock blur

₹1.4 L/yr - ₹2.5 L/yr

Explore more salaries
Compare 1 India Family Mart with

Landmark Group

4.0
Compare

Metro Cash & Carry

4.1
Compare

Tesco

3.8
Compare

Fabindia

4.0
Compare
Did you find this page helpful?
Yes No
write
Share an Interview