1 India Family Mart Head Cashier Interview Questions and Answers

Q1. Tell me about yourself.
Ans. 
I am an experienced head cashier with strong leadership skills and a passion for providing excellent customer service.
• Experienced head cashier

• Strong leadership skills

• Passionate about customer service
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Q2. What is your family background?
Ans. 
My family background is diverse and has shaped my values and work ethic.
• My parents come from different cultural backgrounds, which has exposed me to different perspectives and traditions.

• I have siblings who have pursued various careers, inspiring me to work hard and explore different opportunities.

• My family has always emphasized the importance of education and continuous learning.

• We have a strong sense of community and...read more
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Q3. Whah is your family background
Ans. 
My family background is diverse and multicultural, with members from different countries and ethnicities.
• My parents are from different countries, which has exposed me to different cultures and traditions.

• I have relatives who speak multiple languages, allowing me to learn and appreciate different ways of communication.

• My family values diversity and inclusivity, which has shaped my perspective on working with people from...read more
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Q1. Tell me something about yourself
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Q2. What are customer gets angry
Ans. 
Customers may get angry due to various reasons such as long wait times, incorrect pricing, or poor customer service.
• Long wait times at checkout

• Incorrect pricing or scanning errors

• Poor customer service or rude behavior from staff

• Out of stock items or unmet expectations

• Issues with returns or refunds
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Q3. What are customer not currently offer in pos
Ans. 
Some items that customers are not currently offered in the point of sale system.
• Gift cards for other retailers

• Customized loyalty programs

• Digital receipts

• Product recommendations based on past purchases
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Q4. What will do you if you are asked to make extra sales from tha store
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Q1. What will do you if tha customer payment is made through card and does not came to you
Ans. 
If a customer's payment is made through card and they do not come to collect it, I would follow the store's policy for handling unclaimed items.
• Check the store's policy on handling unclaimed items paid for by card

• Attempt to contact the customer using the contact information provided during the transaction

• Hold onto the item for a specified period of time before taking further action, such as returning the payment or don
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Q2. What to do if there are expired goods the store
Ans. 
Remove expired goods from shelves, mark down prices if necessary, and dispose of properly.
• Immediately remove expired goods from shelves to prevent customers from purchasing them

• Check if there is a policy in place for marking down prices on expired goods

• Dispose of expired goods properly according to store guidelines

• Communicate with management about the situation and any necessary actions
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Q3. If your manager asks you for extra time
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Q4. And if you are called for any shift what will you do
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Q5. What will do you if someone is stealing coins in the store
Ans. 
I would discreetly observe the individual to gather evidence, then report the incident to a manager for further action.
• Observe the individual discreetly to gather evidence

• Report the incident to a manager immediately

• Do not confront the individual directly
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Q6. What will you do if there is an offer on an item and there is no offer on it
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Q7. What will you do if the customer wants to return some item
Ans. 
I would politely ask the customer for the reason for the return, check the store's return policy, and process the return accordingly.
• Politely ask the customer for the reason for the return

• Check the store's return policy to ensure the item is eligible for return

• Process the return by following the store's procedures

• Offer an exchange or refund based on the store's policy
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Q8. What do you do if there is a line at your counter
Ans. 
I would efficiently serve each customer in line while maintaining a positive attitude and ensuring accuracy in transactions.
• Acknowledge the line and assure customers that you will assist them shortly

• Work quickly and efficiently to process transactions

• Maintain a positive and friendly attitude towards customers

• Call for backup if the line is too long or if there are complex transactions to handle
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Q9. And if the customer gets angry at you
Ans. 
I would remain calm, listen to their concerns, and try to find a solution to address their issue.
• Remain calm and composed

• Listen actively to the customer's concerns

• Apologize for any inconvenience caused

• Offer a solution or escalate to a manager if necessary
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Q10. Ha kha k aya hai j
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Q11. Jab hai hai to kya
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Q12. Agar Apka Khuch
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Q1. Hate me ata ha
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Q2. Ab Tum kya karoge
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Q3. Hana khich nhi kare
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1 currently work organizations information
2 previous post experience

Q1. 1 Salary discussions 2 Time 3 facilities
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Q2. Incentives planing Work experience
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Some time we have faced, same situation that time how we can perform and satisfied to customers. This are most important

Q1. Software related queries
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Q2. How to ferm new software,in this organization
Ans. 
To implement new software, we need to follow a structured process that includes planning, testing, and training.
• Identify the need for new software and its requirements

• Research and evaluate different software options

• Plan the implementation process, including timelines and resources

• Test the software thoroughly before deployment

• Train employees on how to use the new software

• Monitor and evaluate the software's performance r
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Q1. Petty cash and team management
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Banking and cash management card management

Q1. Na petty cash card settlement
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Work experience and

Knowledge for work and team management

Q1. When I had I my interview they asked do u know about warehouse system I said of course I do know if there is heavy lifts then we make use of fork lifts so for me it is not an issue
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It is the right choice if any one join this company and number one in competition

Q1. Why should we hire you?
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Q2. What are your salary expectations?
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Q3. Share details of your previous job.
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Q4. Why are you looking for a change?
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Q5. Where do you see yourself in 5 years?
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Q6. What are your strengths and weaknesses?
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Q7. Tell me about yourself.
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Q1. Technical round questions
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Q1. What is your salary expectations
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Q1. Past Experience In India.
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Q2. Qualification & Age.
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