1 India Family Mart Store Manager Interview Questions and Answers

Online assignment ,was 50 question no nagative marks.

Topic was "Customer service "

Case study with buisness growth

Q1. How to Annalise the buisness profit and loss,if found loss how to become a profitable.
Ans. 
Analyzing business profit and loss involves reviewing financial statements, identifying areas of improvement, and implementing strategies to increase profitability.
• Review financial statements such as income statement, balance sheet, and cash flow statement to identify areas of loss

• Analyze key performance indicators (KPIs) such as gross profit margin, net profit margin, and return on investment to assess overall financi...read more
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Q2. How to motivate your team
Ans. 
Motivate team by setting clear goals, providing feedback, recognizing achievements, fostering teamwork, and offering opportunities for growth.
• Set clear and achievable goals for the team to work towards

• Provide regular feedback and recognition for their hard work

• Encourage teamwork and collaboration among team members

• Offer opportunities for growth and development, such as training programs or advancement within the compan
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Q1. General introduction about you
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Q2. Current work organisation
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Q3. Total Work Experience
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Q4. Current & Expected CTC
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Q5. Reason for job change
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Q1. Introduce to your self
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Q2. Tell about your work experience
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Q3. Reason for job change
Ans. 
Seeking new challenges and growth opportunities in a larger retail environment.
• Desire for career advancement

• Seeking new challenges

• Interested in larger retail environment

• Looking for growth opportunities
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Q4. How do you start your day at store
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Q5. EBITDA/Profit & Loss report working
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Q6. Reason for shrinkage & action plan for control
Ans. 
Shrinkage can be caused by theft, errors in inventory management, or administrative mistakes. Implementing strict inventory controls, training staff on loss prevention, and conducting regular audits can help control shrinkage.
• Identify the root causes of shrinkage, such as theft by employees or customers, errors in receiving or recording inventory, or administrative mistakes

• Implement strict inventory controls, such as r...read more
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Q7. Product knowledge
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Q8. KPI knowledge is mandatory
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Q9. Software knowledge is mandatory like SAP, MS OFFICE
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Q10. Do you have any questions?
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