Zepto Customer Service Associate Salaries by 20+ Employees (Updated 2025)

0 - 5 years exp.

₹2.8 Lakhs - ₹4.3 Lakhs

Salary of majority employees

At par with the average Customer Service Associate Salary in Internet Companies for 0 - 5 years of experience

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Last Updated: 19 Mar 2025

Companies similar to Zepto for Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Amazon Customer Service Associate Salary 0 - 10 years exp. (4.2k salaries)	₹0.6 L/yr - ₹6.8 L/yr 17% more	2 job openings
Flipkart Customer Service Associate Salary 0 - 5 years exp. (160 salaries)	₹1 L/yr - ₹4 L/yr 18% less
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Swiggy Customer Service Associate Salary 0 - 6 years exp. (22 salaries)	₹1.8 L/yr - ₹4.3 L/yr 7% less
Ola Cabs Customer Service Associate Salary 1 - 8 years exp. (12 salaries)	₹2.8 L/yr - ₹4 L/yr 4% less
Paytm Customer Service Associate Salary 1 - 7 years exp. (19 salaries)	₹1.8 L/yr - ₹4.5 L/yr 11% less
TCS Customer Service Associate Salary 0 - 7 years exp. (196 salaries)	₹1.5 L/yr - ₹8 L/yr 5% more
Wipro Customer Service Associate Salary 0 - 5 years exp. (325 salaries)	₹1.2 L/yr - ₹4.3 L/yr 7% less
HCLTech Customer Service Associate Salary 0 - 3 years exp. (47 salaries)	₹1.4 L/yr - ₹5 L/yr 10% less
Accenture Customer Service Associate Salary 0 - 8 years exp. (1.6k salaries)	₹0.9 L/yr - ₹7.8 L/yr 52% more	12 job openings
BigBasket Customer Service Associate Salary 0 - 4 years exp. (125 salaries)	₹1.5 L/yr - ₹3.5 L/yr 20% less
Zomato Customer Service Associate Salary 0 - 6 years exp. (38 salaries)	₹1.8 L/yr - ₹6.5 L/yr 25% more
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Paisabazaar.com Customer Service Associate Salary 0 - 4 years exp. (26 salaries)	₹2.1 L/yr - ₹4 L/yr 7% less
Medlife Customer Service Associate Salary 0 - 9 years exp. (17 salaries)	₹2.2 L/yr - ₹4 L/yr 10% less
Meesho Customer Service Associate Salary 0 - 3 years exp. (13 salaries)	₹1 L/yr - ₹3.1 L/yr 46% less
Urban Company Customer Service Associate Salary 1 - 7 years exp. (11 salaries)	₹2.8 L/yr - ₹6 L/yr 39% more
BlackBuck Customer Service Associate Salary 0 - 5 years exp. (10 salaries)	₹1.7 L/yr - ₹4 L/yr 7% less
PharmEasy Customer Service Associate Salary 2 - 6 years exp. (10 salaries)	₹2.6 L/yr - ₹3.6 L/yr 6% more
Udaan Customer Service Associate Salary 1 - 5 years exp. (8 salaries)	₹3 L/yr - ₹4 L/yr 10% more
Porter Customer Service Associate Salary 3 - 6 years exp. (6 salaries)	₹1.4 L/yr - ₹2.3 L/yr 35% less
MakeMyTrip Customer Service Associate Salary 1 - 9 years exp. (5 salaries)	₹2.6 L/yr - ₹4.6 L/yr 25% more

View all

Customer Service Associate salary at Zepto ranges between ₹2.8 Lakhs to ₹4.3 Lakhs per year for employees with less than 1 year of experience to 5 years. Salary estimates are based on 26 latest salaries received from various employees of Zepto.

Experience wise Zepto Customer Service Associate salaries

Last Updated: 19 Mar 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	₹2.8 L/yr - ₹3.2 L/yr
1 year (6 salaries)	₹2.8 L/yr - ₹3.5 L/yr
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2 years (5 salaries)	₹2.8 L/yr - ₹4.3 L/yr
3 years (7 salaries)	₹3 L/yr - ₹4.3 L/yr
4 years (3 salaries)	₹3 L/yr - ₹3.8 L/yr
5 years (AmbitionBox Estimate)	₹1.3 L/yr - ₹3.8 L/yr

View all

Similar Designation salaries in Zepto

Customer Support Associate Salary

(5 salaries)

₹2.8 L/yr - ₹4 L/yr

Customer Service Officer Salary

(AmbitionBox Estimate)

₹3 L/yr - ₹3.8 L/yr

Customer Service Executive Salary

(15 salaries)

₹2.49 L/yr - ₹4.5 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹3 L/yr

Customer Care Executive Salary

(6 salaries)

₹3 L/yr - ₹4 L/yr

Senior Associate Salary

(9 salaries)

₹3.5 L/yr - ₹6 L/yr

Customer Support Executive Salary

(21 salaries)

₹2 L/yr - ₹4 L/yr

Process Associate Salary

(4 salaries)

₹3 L/yr - ₹3.5 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4 L/yr

Sales Executive Salary

(4 salaries)

₹1.5 L/yr - ₹3.6 L/yr

Salary related reviews for Zepto

2.0

Rated by 3 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Skill development - Good

+2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Salary - Poor

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2024

5.0

for Salary and Benefits

Likes

I am currently working with Zepto, and must say A1 job security, good salary, work from home plus day shifts in this company, People those who are working in Quality are the most amazing people I have ever met, Must say Best team leaders, best quality and HR of the Zepto is super sorted, One must try this company, Everyone I repeat each and everyone is super cool here.

Salary - Excellent

+6 more

Dislikes

Nothing.

Senior Associate in Hyderabad / Secunderabad

Miyapur Department

5.0

• posted on 22 Feb 2022

4.0

for Salary and Benefits

Likes

...tes are supportive and management is transparent.company policies are very good.they give good salary and bonus every year..

Salary - Good

+5 more

Dislikes

Salary is decent but career growth is slow....

Senior Manager 2 in Kolkata

Full Time

Procurement & Supply Chain Department

2.0

• posted on 25 Jan 2025

4.0

for Salary and Benefits

Likes

Good Salary hike Start up company, so have much opportunity to make various initiatives

Salary - Good

+1 more

Dislikes

- To much Biasness Or Preference within Orida culture - Kolkata dry Mh, top level person have low team handling skills and doing job by oiling

Job security - Bad

+3 more

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Dec 2024

3.0

for Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

Skill development - Poor

+5 more

see more salary related reviews

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What people are saying about Zepto

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an assistant manager

The Dark Side of Zepto & Zepto Café – What No One Talks About

At first glance, Zepto looks like the future of quick commerce ultrafast deliveries, sleek branding, and now, cafés popping up everywhere. But what’s really happening behind the scenes? Here’s the truth they don’t want you to know. 👇 Dark Patterns & Manipulative Pricing • Fake “Only 1 left!” alerts to push panic buying. • Hidden charges sneakily added at checkout. • Items mysteriously appearing in your cart. Hypergrowth = Chaos • Expanding at breakneck speed with zero focus on quality. • Undertrained staff, operational mess, and growing customer complaints. Fake Reviews = Manufactured Trust • 5-star ratings? Paid. • Negative reviews? Buried. • Employees forced to post fake praises. 💀 Toxic Work Culture • Weekend torture calls till midnight. • Public humiliation in Slack groups. • Impossible targets, mental health ignored. Zepto is built on exploitation, manipulation, and burnout. Think twice before trusting what you see.

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Zepto Customer Service Associate Salary FAQs

What is the salary of Customer Service Associate at Zepto ?

The average salary of a Customer Service Associate at Zepto in India typically ranges from ₹2.8 Lakhs to ₹4.3 Lakhs per year, depending on experience (from Fresher to 5 years).

The top 10% of Customer Service Associate at Zepto earn more than ₹3.8 Lakhs per year, and the top 1% earn over ₹4.3 Lakhs per year. Customer Service Associate Salaries at Zepto can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ Zepto employees in India.

What is the estimated take home salary of a Customer Service Associate at Zepto in India?

The estimated take-home salary of a Customer Service Associate at Zepto in India typically ranges from ₹21,991 to ₹23,474 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹4.3 Lakhs per year for employees with experience ranging from Fresher to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of Zepto. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Zepto for Customer Service Associate in India?

Accenture	₹0.9 Lakhs to ₹7.8 Lakhs per year
Urban Company	₹2.8 Lakhs to ₹6.0 Lakhs per year
MakeMyTrip	₹2.6 Lakhs to ₹4.6 Lakhs per year
Zomato	₹1.8 Lakhs to ₹6.5 Lakhs per year
Tata 1mg	₹3.3 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Zepto, depending on the role and experience level.

What is the salary of a Customer Service Associate in companies similar to Zepto in India?

The salary of a Customer Service Associate at companies similar to Zepto in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NOON.COM	₹3.0 Lakhs to ₹4.2 Lakhs per year
Amazon	₹0.6 Lakhs to ₹6.8 Lakhs per year
Stanza Living	₹3.0 Lakhs to ₹4.2 Lakhs per year
Udaan	₹3.0 Lakhs to ₹4.0 Lakhs per year
Digit Insurance	₹2.8 Lakhs to ₹4.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Service Associate at Zepto in India?

The salary growth for a Customer Service Associate at Zepto depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at Zepto:

Experience	Average Salary Range
Fresher	₹2.8 Lakhs to ₹3.2 Lakhs per year
1 year	₹2.8 Lakhs to ₹3.5 Lakhs per year
2 years	₹2.8 Lakhs to ₹4.3 Lakhs per year
3 years	₹3.0 Lakhs to ₹4.3 Lakhs per year

and so on.

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Zepto Customer Service Associate Salaries

Zepto Customer Service Associate salary in India ranges between ₹2.8 Lakhs to ₹4.3 Lakhs with an average annual salary of ₹. Salary estimates are based on 26 Zepto latest salaries received from various employees of Zepto.