Zepto Customer Support Associate Salaries by 5 Employees

1 - 2 years exp.

₹2.8 Lakhs - ₹4 Lakhs

Salary of majority employees

12% more than the average Customer Support Associate Salary in Internet Companies for 1 - 2 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Support Associate Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.6 L/yr
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BFSI, Investments & Trading Customer Support Associate Salary 1 year exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr

Last Updated: 10 Dec 2024

Companies similar to Zepto for Customer Support Associate

Company name	Avg Annual Salary	Open Jobs
Swiggy Customer Support Associate Salary 0 - 6 years exp. (8 salaries)	₹1.5 L/yr - ₹3.6 L/yr 28% less
Zomato Customer Support Associate Salary 0 - 4 years exp. (17 salaries)	₹2 L/yr - ₹4.5 L/yr 4% less
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Blinkit Customer Support Associate Salary 1 - 7 years exp. (3 salaries)	₹2 L/yr - ₹3.5 L/yr 11% less
BigBasket Customer Support Associate Salary 0 - 3 years exp. (114 salaries)	₹1.6 L/yr - ₹3.5 L/yr 24% less
Flipkart Customer Support Associate Salary 0 - 4 years exp. (32 salaries)	₹1.7 L/yr - ₹3.8 L/yr 16% less
Amazon Customer Support Associate Salary 0 - 6 years exp. (578 salaries)	₹1.8 L/yr - ₹6 L/yr 9% more
Paytm Customer Support Associate Salary 1 - 19 years exp. (5 salaries)	₹2.2 L/yr - ₹2.8 L/yr 22% less
Ola Cabs Customer Support Associate Salary 0 - 5 years exp. (4 salaries)	₹2.3 L/yr - ₹3.1 L/yr 11% less
BlackBuck Customer Support Associate Salary 0 - 2 years exp. (18 salaries)	₹1.8 L/yr - ₹2.5 L/yr 27% less
Udaan Customer Support Associate Salary 1 - 5 years exp. (8 salaries)	₹3.2 L/yr - ₹4 L/yr 14% more
Meesho Customer Support Associate Salary 1 year exp. (5 salaries)	₹0.9 L/yr - ₹1.2 L/yr 67% less
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Porter Customer Support Associate Salary 0 - 6 years exp. (5 salaries)	₹1.4 L/yr - ₹3.1 L/yr 29% less
DealShare Customer Support Associate Salary 1 - 6 years exp. (5 salaries)	₹2 L/yr - ₹2.8 L/yr 23% less
Paisabazaar.com Customer Support Associate Salary 2 - 4 years exp. (4 salaries)	₹2.6 L/yr - ₹3.2 L/yr 10% less
PharmEasy Customer Support Associate Salary 1 - 7 years exp. (4 salaries)	₹2.5 L/yr - ₹3.5 L/yr 6% less
NOON.COM Customer Support Associate Salary 2 - 6 years exp. (4 salaries)	₹2.5 L/yr - ₹4.7 L/yr 3% more
Urban Company Customer Support Associate Salary 0 - 10 years exp. (3 salaries)	₹3 L/yr - ₹4.1 L/yr 8% more
Medlife Customer Support Associate Salary 0 - 5 years exp. (3 salaries)	₹3 L/yr - ₹20 L/yr 172% more
Digit Insurance Customer Support Associate Salary 2 - 4 years exp. (3 salaries)	₹3 L/yr - ₹4 L/yr 15% more

Customer Support Associate salary at Zepto ranges between ₹2.8 Lakhs to ₹4 Lakhs per year for employees with experience between 1 year to 2 years. Salary estimates are based on 5 latest salaries received from various employees of Zepto.

Experience wise Zepto Customer Support Associate salaries

Last Updated: 10 Dec 2024

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹3 L/yr - ₹3.3 L/yr
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2 years (3 salaries)	₹2.8 L/yr - ₹4 L/yr

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Salary related reviews for Zepto

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Skill development - Good

+2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Salary - Poor

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2024

5.0

for Salary and Benefits

Likes

I am currently working with Zepto, and must say A1 job security, good salary, work from home plus day shifts in this company, People those who are working in Quality are the most amazing people I have ever met, Must say Best team leaders, best quality and HR of the Zepto is super sorted, One must try this company, Everyone I repeat each and everyone is super cool here.

Salary - Excellent

+6 more

Dislikes

Nothing.

Senior Associate in Hyderabad / Secunderabad

Miyapur Department

5.0

• posted on 22 Feb 2022

4.0

for Salary and Benefits

Likes

...tes are supportive and management is transparent.company policies are very good.they give good salary and bonus every year..

Salary - Good

+5 more

Dislikes

Salary is decent but career growth is slow....

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Dec 2024

3.0

for Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

Skill development - Poor

+5 more

Store Shift Incharge in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 09 Dec 2024

5.0

for Salary and Benefits

Likes

...The company offers a variety of resources and support to help employees succeed. * Competitive compensation and benefits packages: Zepto offers competitive compensation and benefits packages to attract and retain top talent. However, it's important to note that Zepto has also faced some criticism regarding its work culture. Some employees have reported long hours, late-night meetings, and a lack of work-life balance. It's important to weigh the pros and cons before considering a job at Zepto.

Salary - Excellent

+6 more

Dislikes

see more salary related reviews

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What people are saying about Zepto

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an assistant manager

The Dark Side of Zepto & Zepto Café – What No One Talks About

At first glance, Zepto looks like the future of quick commerce ultrafast deliveries, sleek branding, and now, cafés popping up everywhere. But what’s really happening behind the scenes? Here’s the truth they don’t want you to know. 👇 Dark Patterns & Manipulative Pricing • Fake “Only 1 left!” alerts to push panic buying. • Hidden charges sneakily added at checkout. • Items mysteriously appearing in your cart. Hypergrowth = Chaos • Expanding at breakneck speed with zero focus on quality. • Undertrained staff, operational mess, and growing customer complaints. Fake Reviews = Manufactured Trust • 5-star ratings? Paid. • Negative reviews? Buried. • Employees forced to post fake praises. 💀 Toxic Work Culture • Weekend torture calls till midnight. • Public humiliation in Slack groups. • Impossible targets, mental health ignored. Zepto is built on exploitation, manipulation, and burnout. Think twice before trusting what you see.

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Zepto Customer Support Associate Salary FAQs

What is the salary of Customer Support Associate at Zepto ?

The average salary of a Customer Support Associate at Zepto in India typically ranges from ₹2.8 Lakhs to ₹4.0 Lakhs per year, depending on experience (from 1 year to 2 years).

The top 10% of Customer Support Associate at Zepto earn more than ₹4.0 Lakhs per year, and the top 1% earn over ₹4.0 Lakhs per year. Customer Support Associate Salaries at Zepto can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 Zepto employees in India.

What is the estimated take home salary of a Customer Support Associate at Zepto in India?

The estimated take-home salary of a Customer Support Associate at Zepto in India typically ranges from ₹23,020 to ₹24,488 per month. This is based on the average salary range of ₹2.8 Lakhs to ₹4.0 Lakhs per year for employees with experience ranging from 1 year to 2 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of Zepto. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than Zepto for Customer Support Associate in India?

Medlife	₹3.0 Lakhs to ₹20.0 Lakhs per year
Digit Insurance	₹3.0 Lakhs to ₹4.0 Lakhs per year
Udaan	₹3.2 Lakhs to ₹4.0 Lakhs per year
Amazon	₹1.8 Lakhs to ₹6.0 Lakhs per year
Urban Company	₹3.0 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Zepto, depending on the role and experience level.

What is the salary of a Customer Support Associate in companies similar to Zepto in India?

The salary of a Customer Support Associate at companies similar to Zepto in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

NOON.COM	₹2.5 Lakhs to ₹4.7 Lakhs per year
Zomato	₹2.0 Lakhs to ₹4.5 Lakhs per year
PharmEasy	₹2.5 Lakhs to ₹3.5 Lakhs per year
Paisabazaar.com	₹2.6 Lakhs to ₹3.2 Lakhs per year
Ola Cabs	₹2.3 Lakhs to ₹3.1 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Support Associate at Zepto in India?

The salary growth for a Customer Support Associate at Zepto depends on factors such as experience, performance, and promotions. On average, a Customer Support Associate can expect the following growth trajectory at Zepto:

Experience	Average Salary Range
1 year	₹3.0 Lakhs to ₹3.3 Lakhs per year
2 years	₹2.8 Lakhs to ₹4.0 Lakhs per year

and so on.

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Zepto Customer Support Associate Salaries

Zepto Customer Support Associate salary in India ranges between ₹2.8 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 Zepto latest salaries received from various employees of Zepto.