Zepto Customer Service Officer Salaries by 2 Employees

4 - 5 years exp.

₹3 Lakhs - ₹3.8 Lakhs

Low Confidence

Salary of majority employees

Interested in this particular role?

Last Updated: 5 Aug 2023

Companies similar to Zepto for Customer Service Officer

Company name	Avg Annual Salary	Open Jobs
BigBasket Customer Service Officer Salary 1 - 4 years exp. (3 salaries)	₹2.4 L/yr - ₹3.6 L/yr 8% less
Flipkart Customer Service Officer Salary 3 - 6 years exp. (4 salaries)	₹2.2 L/yr - ₹3 L/yr 31% less
Login to view exact salary
Amazon Customer Service Officer Salary 0 - 5 years exp. (7 salaries)	₹1.4 L/yr - ₹8.8 L/yr 41% more
Paytm Customer Service Officer Salary 1 - 14 years exp. (3 salaries)	₹2.3 L/yr - ₹3.4 L/yr 20% less
BlackBuck Customer Service Officer Salary 2 - 4 years exp. (4 salaries)	₹2.2 L/yr - ₹2.6 L/yr 33% less
Meesho Customer Service Officer Salary 0 - 3 years exp. (4 salaries)	₹1.6 L/yr - ₹3.2 L/yr 39% less

Customer Service Officer salary at Zepto ranges between ₹3 Lakhs to ₹3.8 Lakhs per year for employees with experience between 4 years to 5 years. Salary estimates are based on 2 latest salaries received from various employees of Zepto.

Similar Designation salaries in Zepto

Customer Service Associate Salary

(26 salaries)

₹2.75 L/yr - ₹4.3 L/yr

Customer Service Executive Salary

(15 salaries)

₹2.49 L/yr - ₹4.5 L/yr

Customer Care Executive Salary

(6 salaries)

₹3 L/yr - ₹4 L/yr

Customer Service Representative Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹3 L/yr

Customer Support Associate Salary

(5 salaries)

₹2.8 L/yr - ₹4 L/yr

Customer Support Executive Salary

(21 salaries)

₹2 L/yr - ₹4 L/yr

Senior Customer Service Executive Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4 L/yr

Sales Officer Salary

(AmbitionBox Estimate)

₹2.6 L/yr - ₹3.3 L/yr

Sales Executive Salary

(4 salaries)

₹1.5 L/yr - ₹3.6 L/yr

Branch Manager Salary

(AmbitionBox Estimate)

₹3.2 L/yr - ₹4.1 L/yr

Salary related reviews for Zepto

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 17 Aug 2024

2.0

for Salary and Benefits

Likes

...orning shift till training . I wish I get morning shift after training as well . Training will last for 2 weeks till then you will whole salary including pf . After training pf would be separated n u will get the rest salary .

Skill development - Good

+2 more

Dislikes

They didn't took my interview same day . It took 2 days still my offer letter will be given at joining . Second thing rotational shifts .

Salary - Poor

Customer Care Executive (working remotely)

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 28 Sep 2024

5.0

for Salary and Benefits

Likes

I am currently working with Zepto, and must say A1 job security, good salary, work from home plus day shifts in this company, People those who are working in Quality are the most amazing people I have ever met, Must say Best team leaders, best quality and HR of the Zepto is super sorted, One must try this company, Everyone I repeat each and everyone is super cool here.

Salary - Excellent

+6 more

Dislikes

Nothing.

Senior Associate in Hyderabad / Secunderabad

Miyapur Department

5.0

• posted on 22 Feb 2022

4.0

for Salary and Benefits

Likes

...tes are supportive and management is transparent.company policies are very good.they give good salary and bonus every year..

Salary - Good

+5 more

Dislikes

Salary is decent but career growth is slow....

Deputy Cluster Manager in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 12 Dec 2024

3.0

for Salary and Benefits

Likes

Timely Salary, Striving for being best and follow labour regulations.

Dislikes

... all through the organisation, no employee is satisfied with their work culture. All are doing their job purely because of the salary. Employees are scared to share their concerns with their managers. Complete environment is throughout pressure management.

Skill development - Poor

+5 more

Store Shift Incharge in Gurgaon / Gurugram

Full Time

Merchandising, Retail & eCommerce Department

5.0

• posted on 09 Dec 2024

5.0

for Salary and Benefits

Likes

...The company offers a variety of resources and support to help employees succeed. * Competitive compensation and benefits packages: Zepto offers competitive compensation and benefits packages to attract and retain top talent. However, it's important to note that Zepto has also faced some criticism regarding its work culture. Some employees have reported long hours, late-night meetings, and a lack of work-life balance. It's important to weigh the pros and cons before considering a job at Zepto.

Salary - Excellent

+6 more

Dislikes

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Zepto

View All

an assistant manager

The Dark Side of Zepto & Zepto Café – What No One Talks About

At first glance, Zepto looks like the future of quick commerce ultrafast deliveries, sleek branding, and now, cafés popping up everywhere. But what’s really happening behind the scenes? Here’s the truth they don’t want you to know. 👇 Dark Patterns & Manipulative Pricing • Fake “Only 1 left!” alerts to push panic buying. • Hidden charges sneakily added at checkout. • Items mysteriously appearing in your cart. Hypergrowth = Chaos • Expanding at breakneck speed with zero focus on quality. • Undertrained staff, operational mess, and growing customer complaints. Fake Reviews = Manufactured Trust • 5-star ratings? Paid. • Negative reviews? Buried. • Employees forced to post fake praises. 💀 Toxic Work Culture • Weekend torture calls till midnight. • Public humiliation in Slack groups. • Impossible targets, mental health ignored. Zepto is built on exploitation, manipulation, and burnout. Think twice before trusting what you see.

Got a question about Zepto?

Ask anonymously on communities.

Zepto Customer Service Officer Salary FAQs

How the salary growth look like for a Customer Service Officer at Zepto in India?

The salary growth for a Customer Service Officer at Zepto depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer can expect the following growth trajectory at Zepto:

Experience	Average Salary Range
4 years	₹2.7 Lakhs to ₹3.5 Lakhs per year
5 years	₹3.2 Lakhs to ₹4.1 Lakhs per year

and so on.

Tell us how to improve this page.

Home >
Salaries >
Zepto Salaries >
Zepto Customer Service Officer Salaries

Zepto Customer Service Officer salary in India ranges between ₹3 Lakhs to ₹3.8 Lakhs. This is an estimate based on latest salaries received from employees of Zepto.