WNS Customer Success, Service & Operations Department Salaries in Navi Mumbai

Likes

Salaries are paid on time. Offices work place and canteen very clean.

Dislikes

Assistant Manager Dhananjay Naidu. Very rude behaviour towards agents. Whenever asked for leaves always he had asked us to adjust. When taken sick leaves and after providing doc cert he calls doctor for verification and blackmails him that he will file case and everything. Half of the team has left the job because of this person.

Likes

... process knowledge & i must say the process is too touf & complicated to handle. the only good thing is their salary package rest the quality of training is too bad. My trainer has made me cry alott thats why i left i was not able to manage her mental torture which was purposely she was doing & taking out her arrongance. Horrible working in rotational day shifts for 2 months.

Dislikes

Poor Transport, Worst Trainers, Poor Cafeteria, Poor Rotational Shifts, Worst Management, Worst HR

Likes

WNS is a great opportunity for freshers, especially for women, as they offer safe home drop services during night shifts. This makes it a reliable and convenient choice for those looking to start their career with added safety and support.

Dislikes

...fts, it's important to note that this service is not extended to male employees. Additionally, promotions and salary increments are not up to expectations, and there are concerns regarding office politics and a lack of support from upper management.

Likes

Salary on time and one side cab drop

Dislikes

One side cab drop, not much salary, penny appraisals, less opportunity for promotions instead they do designation change so they don't have to increase salary, no meal or meal voucher.

Likes

Worst

Dislikes

Worst environment of company, management, salary not good for deserving employees, favouritism in promotion, toxic environment, work pressure, no proper training material to deliver new joiners.