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Teleperformance Senior Customer Service Representative salaries in Kolkata

Annual salary range
1 - 8 years exp.
₹1.9 Lakh - ₹4.1 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Representative Salary in BPO Companies for 1 - 8 years of experience

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Last Updated: 2 Feb 2025

Companies similar to Teleperformance for Senior Customer Service Representative in Kolkata

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Teleperformance Senior Customer Service Representative Salary

1 - 8 years exp. (10 salaries)

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₹1.9 L/yr - ₹4.1 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹2.8 L/yr - ₹4.5 L/yr

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₹1.8 L/yr - ₹4.4 L/yr

arrow icon 4% more
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₹3.2 L/yr - ₹3.6 L/yr

arrow icon 2% more
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₹1.8 L/yr - ₹2.7 L/yr

arrow icon 38% less
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₹2.3 L/yr - ₹2.4 L/yr

arrow icon 33% less
Senior Customer Service Representative salary at Teleperformance ranges between ₹1.9 Lakh to ₹4.1 Lakhs per year for employees with experience between 1 year to 8 years. Salary estimates are based on 10 latest salaries received from various employees of Teleperformance.

Latest annual salaries shared by Teleperformance Senior Customer Service Representative in Kolkata

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Experience wise Teleperformance Senior Customer Service Representative salaries in Kolkata

Last Updated: 2 Feb 2025

Experience Avg Annual Salary
1 year (AmbitionBox Estimate)

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₹1.9 L/yr - ₹6 L/yr
2 years  (3 salaries)

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₹2 L/yr - ₹4.1 L/yr
3 years (AmbitionBox Estimate)

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₹3 L/yr - ₹6.1 L/yr
4 years  (3 salaries)

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₹2.4 L/yr - ₹3.5 L/yr
5 years (AmbitionBox Estimate)

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₹3 L/yr - ₹6.2 L/yr
View all
Teleperformance Senior Customer Service Representative Salary and Career Growth

From

To

Senior Customer Service Representative

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1 - 8 years exp.

Senior Director Operations

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13 - 24 years exp.

Senior Customer Service Representative 1 - 8 years exp.
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Team Lead 0 - 13 years exp.
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arrow icon 41% hike
Assistant Manager Operations 5 - 13 years exp.
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arrow icon 39% hike

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Similar Designation salaries in Teleperformance

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₹0.95 L/yr - ₹5.2 L/yr
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₹1 L/yr - ₹6.39 L/yr
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₹1 L/yr - ₹6.6 L/yr
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₹1.15 L/yr - ₹5 L/yr
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₹1.2 L/yr - ₹4 L/yr
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₹1 L/yr - ₹4.5 L/yr
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₹1 L/yr - ₹4.5 L/yr
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₹1.15 L/yr - ₹5.5 L/yr
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₹1.8 L/yr - ₹4.05 L/yr

Top skills at Teleperformance for Senior Customer Service Representative

International Voice Process international bpo Communication Skills customer support International Voice Process voice process Customer Support Bpo Voice international call center US Process international process Inbound Voice Process international voice inbound voice process Customer Care

Salary related reviews for Teleperformance

1.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 23 Jan 2025

4.0
 for  Salary and Benefits

Likes

Friendly coworkers who help when needed Regular appreciation for good work Modern cafeteria with decent food options Transport facility for late shifts makes it so easy to work here. The environment here is fantastic. They focus on your development with frequent training and clear career paths. I've gained a lot of knowledge since I started

read more
  • Salary - Good
  • +1 more

Dislikes

It is a very employee centric company. The company pays less salary to the employee Need more priorities and comp.

read more
  • Job security - Poor

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 21 Feb 2024

3.0
 for  Salary and Benefits

Likes

Salary and Incentives.

Dislikes

Worked for Vodafone UK process, at the beginning the process was with FIS and I was very much happy there and after the process was outsourced to TP I only had bad experiences. The worst experience is their policy.

read more
  • Job security - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 04 Dec 2023

2.0
 for  Salary and Benefits

Likes

1-Salary is always received on time. 2-If you work on a festival, you will be compensated with a day of leave. 3-If you work on the national holidays like Republic Day (26 January), Independence Day (15 August), Gandhi Jayanti (2 October) extra amount will be given for that day. 4-Mediclaim policy is provided by the employer after deducting small amount.

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Dislikes

1-The work pressure is very high, A Negative work environment, Working Hours longer than usual. 2-The company does not give any kind of bonus and rewards on the festivals. 3-A very complex appraisal policy. 4-No Session or activities conduct by the (EC) to the employees for their mental health. 5-Lunch break will not given as per you wish, you have to take the lunch break as per the strict schedule or supervisor. 6-Managers are more focused on office politics than work. 7-A favorite employee is given preference over a capable employee, You will get promotion only if you are the manager's favorite, this is the reason why capable employees are not able to get promotion here. 8-Higher level never like to hear ''NO'' from you here, For ex. if you have a holiday and if an employee takes leave without informing to your team leader, then you will have to work in his place even on you holiday. 9-You are not given any exception even if you are ill, and the employee care (EC) only listen to the superiors here, agents are hardly supported. 10-There is no transparency in the HR policy, agents will always get threats of being terminate from work in the name of policy. 11-Higher level put pressure on you to meet (KPI) targets and force you to do unethical activities, due to which your job will always be at risk. 12-You will not get any technical help from the IT staff, it is the supervisors who take the decisions and terminate employees. 13-Many times there has been a delay in marking attendance by the managers, due to which the employee has to suffer financially.

read more
  • Salary - Poor
  • +4 more

Customer Success, Service & Operations Department

4.0
  •  posted on 16 Dec 2020

4.0
 for  Salary and Benefits

Likes

... in the lockdown our companybsupport us alot in every manner.respective of jobs.salary health condition..very supportive.

read more
  • Salary - Good
  • +5 more

Dislikes

Nothing much but yes according to me career growth .with this point i am very dissappoint .

  • Promotions - Poor

Full Time

 · 

Engineering - Software & QA Department

1.0
  •  posted on 30 Jan 2025

1.0
 for  Salary and Benefits

Likes

Don't go guys who are willing to join. TP makes you why we are living.

Dislikes

There is no work life balance, there is no proper salary , they are doing us with extra hours other than our shift timings , no proper timings , no proper week offs , full politics in office. No shift allowances, No two way Cab , they are doing just business with employee health. If we are doing night shifts ,if we ask for one day leave they were asking like where is documented proof. Don't waste your career

read more
  • Salary - Bad
  • +6 more
see more salary related reviews

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Teleperformance Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Teleperformance Kolkata?
Senior Customer Service Representative salary at Teleperformance in Kolkata ranges between ₹1.9 Lakhs to ₹4.1 Lakhs for experience between 1 years to 8 years. According to our estimates it is 3% less than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 10 latest salaries received from various employees of Teleperformance Kolkata.
How does the salary of a Senior Customer Service Representative at Teleperformance Kolkata compare with the average salary range for this job?
The average salary of a Senior Customer Service Representative at Teleperformance is 3% less than the average salary of a Senior Customer Service Representative in Kolkata. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Service Representative at Teleperformance?
International Voice Process, international bpo, Communication Skills, customer support and International Voice Process are some of the popular skills required to work as a Senior Customer Service Representative at Teleperformance Kolkata.
Which similar companies are paying more than Teleperformance to a Senior Customer Service Representative in Kolkata?
  • Wipro Senior Customer Service Representative Salary - ₹2.8 Lakhs to ₹4.5 Lakhs per year
  • Concentrix Corporation Senior Customer Service Representative Salary - ₹1.8 Lakhs to ₹4.4 Lakhs per year
  • TTEC India Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹3.6 Lakhs per year
What is the salary of a Senior Customer Service Representative in companies similar to Teleperformance in Kolkata?
  • OnProcess Technology Senior Customer Service Representative Salary - ₹2.3 Lakhs to ₹2.4 Lakhs per year
  • Lifestyle Senior Customer Service Representative Salary - ₹1.8 Lakhs to ₹2.7 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Representative at Teleperformance in Kolkata?
The estimated take-home salary of a Senior Customer Service Representative at Teleperformance ranges between ₹24,827 per month to ₹26,268 per month in Kolkata. The take-home salary calculation is based on the average Teleperformance Senior Customer Service Representative salary in India which ranges between ₹1.9 Lakhs to ₹4.1 Lakhs per year for employees with experience between 1 years to 8 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Representative at Teleperformance in Kolkata?
According to AmbitionBox, 80% of the Teleperformance Senior Customer Service Representatives in Kolkata reported a notice period of 1 Month, 20% reported a notice period of 3 Months.This is based on 5 responses on AmbitionBox in last 2 years.

Tell us how to improve this page.

Teleperformance Senior Customer Service Representative salary in Kolkata ranges between ₹1.9 Lakh to ₹4.1 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 10 Teleperformance latest salaries received from various employees of Teleperformance.