OnProcess Technology Senior Customer Service Representative Salaries by 5 Employees

3 - 8 years exp.

₹2.3 Lakhs - ₹2.4 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

41% less than the average Senior Customer Service Representative Salary in Software Product Companies for 3 - 8 years of experience

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Last Updated: 6 May 2024

Companies similar to OnProcess Technology for Senior Customer Service Representative

Company name	Avg Annual Salary	Open Jobs
R Systems International Senior Customer Service Representative Salary 0 - 8 years exp. (4 salaries)	₹4 L/yr - ₹7 L/yr 117% more
Concentrix Corporation Senior Customer Service Representative Salary 1 - 6 years exp. (980 salaries)	₹1.4 L/yr - ₹5.5 L/yr 61% more
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HCLTech Senior Customer Service Representative Salary 0 - 8 years exp. (588 salaries)	₹1.5 L/yr - ₹5.5 L/yr 48% more
Synchrony Senior Customer Service Representative Salary 0 - 8 years exp. (229 salaries)	₹2.5 L/yr - ₹6.2 L/yr 110% more

Senior Customer Service Representative salary at OnProcess Technology ranges between ₹2.3 Lakhs to ₹2.4 Lakhs per year for employees with experience between 3 years to 8 years. Salary estimates are based on 5 latest salaries received from various employees of OnProcess Technology.

Experience wise OnProcess Technology Senior Customer Service Representative salaries

Last Updated: 6 May 2024

Experience	Avg Annual Salary
3 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.6 L/yr
4 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.6 L/yr
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5 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.6 L/yr
6 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr
7 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr
8 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr

View all

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Salary related reviews for OnProcess Technology

Analyst in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 10 Apr 2024

5.0

for Salary and Benefits

Likes

Salary on time.

Salary - Excellent

Dislikes

This list is huge but as I have to keep it small and specified hence I am highlighting some incidents what I came accross. 1. No proper training. 2. No colleagues support in case of learning. 3. Existing coworker's rude behaviour. 4. Toxic work culture. 5. Very unprofessional behaviour towards new joinee. SCM is one of the process which is leading by Mumbai office and that process is pathetic just pathetic. Above mentioned points are dedicated to this process only. If anyone wants to join onprocesstechnology then i would request please don't and if it is for Mumbai SCM process then surely it will become hell journey. They are currently also hiring for this process only as no one stays over there more than 1 month so they always have vacancy for this particular process only.

Skill development - Bad

+5 more

Team Lead in Kolkata

Customer Success, Service & Operations Department

2.0

• posted on 07 Jul 2021

1.0

for Salary and Benefits

Likes

The seemingly casual approach to everything allows anyone to learn anything if one is willing. Opportunity to learn and implement is enormous.

Skill development - Good

+1 more

Dislikes

Work culture, job satisfaction, feedback and appreciation is next to NIL followed by compensation and salary.

Salary - Bad

+4 more

Customer Care Executive in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 29 Jan 2021

4.0

for Salary and Benefits

Likes

Good working environment within a team coz everyone is cooperative and helpful. Appraisal is good nice bonus before Durga puja also the bonus amounts are fair enough.

Salary - Good

+1 more

Dislikes

...s or leaves also management doesn't haven't any voice to speak on agents behalf. Salary is decent but no career growth as because of partiality which is strictly followed by the management.

Job security - Poor

+1 more

Customer Service Associate in Kolkata

Customer Success, Service & Operations Department

4.0

• posted on 01 Aug 2019

5.0

for Salary and Benefits

Likes

Its a good company in all aspect. Salary on time HR policy good but there be no safe in private company as there was no job stable from last year .

Salary - Excellent

+2 more

Dislikes

Coordination between executive and upper level authority 🤫 ex teamlader manager they force sometime to do what they want politics game everywhere

Senior Customer Service Executive in Kolkata

Customer Success, Service & Operations Department

1.0

• posted on 26 Mar 2018

1.0

for Salary and Benefits

Likes

Nothing this company has doomed my career... They dont ve any planning.. Neither they respect their employee... And the management level is pathetic specially Mr. duggal...being an avp hr doesn't ve ny ideology... Good for nothing...

Dislikes

Salary structure and most important salary appraisal is worst... If some one give party out side the office premises every week then he or she will get good appraisal...

Salary - Bad

+6 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

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OnProcess Technology Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at OnProcess Technology ?

The average salary of a Senior Customer Service Representative at OnProcess Technology in India typically ranges from ₹2.3 Lakhs to ₹2.4 Lakhs per year, depending on experience (from 3 years to 8 years).

The top 10% of Senior Customer Service Representative at OnProcess Technology earn more than ₹2.4 Lakhs per year, and the top 1% earn over ₹2.4 Lakhs per year. Senior Customer Service Representative Salaries at OnProcess Technology can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 OnProcess Technology employees in India.

What is the estimated take home salary of a Senior Customer Service Representative at OnProcess Technology in India?

The estimated take-home salary of a Senior Customer Service Representative at OnProcess Technology in India typically ranges from ₹15,801 to ₹17,437 per month. This is based on the average salary range of ₹2.3 Lakhs to ₹2.4 Lakhs per year for employees with experience ranging from 3 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of OnProcess Technology. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than OnProcess Technology for Senior Customer Service Representative in India?

R Systems International	₹4.0 Lakhs to ₹7.0 Lakhs per year
Synchrony	₹2.5 Lakhs to ₹6.2 Lakhs per year
Concentrix Corporation	₹1.4 Lakhs to ₹5.5 Lakhs per year
HCLTech	₹1.5 Lakhs to ₹5.5 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by OnProcess Technology, depending on the role and experience level.

How the salary growth look like for a Senior Customer Service Representative at OnProcess Technology in India?

The salary growth for a Senior Customer Service Representative at OnProcess Technology depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Representative can expect the following growth trajectory at OnProcess Technology:

Experience	Average Salary Range
3 years	₹2.1 Lakhs to ₹2.6 Lakhs per year
4 years	₹2.1 Lakhs to ₹2.6 Lakhs per year
5 years	₹2.1 Lakhs to ₹2.6 Lakhs per year
6 years	₹2.0 Lakhs to ₹2.6 Lakhs per year

and so on.

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OnProcess Technology Senior Customer Service Representative Salaries

OnProcess Technology Senior Customer Service Representative salary in India ranges between ₹2.3 Lakhs to ₹2.4 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 OnProcess Technology latest salaries received from various employees of OnProcess Technology.