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Engaged Employer
OnProcess Technology
3.8
based on 281 Reviews
Company Overview
Company Locations
Working at OnProcess Technology
Company Summary
We’ve become the best in the business by applying analytics, AI and machine learning to consistently improve the way enterprises manage their parts and serve their customers.
Overall Rating
3.8/5
based on 281 reviews
16% above
industry average
Highly rated for
Work-Life Balance
Critically rated for
Promotions/Appraisal, Salary & Benefits
Work Policy
Hybrid
50% employees reported
Monday to Friday
51% employees reported
Flexible timing
72% employees reported
No travel
82% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
36 employees reported
Health insurance
27 employees reported
Office cab/shuttle
22 employees reported
Cafeteria
19 employees reported
View all benefits
About OnProcess Technology
Founded in1998 (26 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
India HeadquartersKolkata, West Bengal, India
Office Locations
--
Websiteonprocess.com
Primary Industry
Other Industries
OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Since our founding in 1998, we’ve helped many of the world’s leading companies optimize post-sale efficiencies, improve revenue and profitability, and deliver exceptional customer experiences.
From our early days focused on reverse logistics and asset recovery challenges, OnProcess has been an innovator and pioneer in the development of comprehensive service supply chain optimization programs. Today, our services include everything from revenue enablement, triage and service fulfillment, through reverse logistics, and transportation order management.
Using deep subject matter expertise, technology-driven delivery and advanced analytics-based process improvements, we deliver insights, resources and cost-efficiencies our clients could never before achieve, helping them transform business operations. Our comprehensive, industry-specific approach enables us to fully diagnose, address and resolve clients’ most critical service supply chain challenges across technology, broadband, medical, logistics, manufacturing and mobile industries.
Through our facilities in Massachusetts, Bulgaria, Costa Rica and India, we conduct business around the clock in over twenty-six languages.
From our early days focused on reverse logistics and asset recovery challenges, OnProcess has been an innovator and pioneer in the development of comprehensive service supply chain optimization programs. Today, our services include everything from revenue enablement, triage and service fulfillment, through reverse logistics, and transportation order management.
Using deep subject matter expertise, technology-driven delivery and advanced analytics-based process improvements, we deliver insights, resources and cost-efficiencies our clients could never before achieve, helping them transform business operations. Our comprehensive, industry-specific approach enables us to fully diagnose, address and resolve clients’ most critical service supply chain challenges across technology, broadband, medical, logistics, manufacturing and mobile industries.
Through our facilities in Massachusetts, Bulgaria, Costa Rica and India, we conduct business around the clock in over twenty-six languages.
Mission: Powering the world's circular service supply chains.
Vision: We’re living through an economic shift. Consumers and businesses are increasingly looking to buy services rather than products. No one will “own” a server or a MRI machine; they’ll lease them on flexible contracts and pay a regular subscription fee for support, maintenance and upgrades. For the owners of these products, this will mean less waste, better service and happier customers.
This is the sharing economy, and it’s the way of the future. But we’re taking it a step further, by bringing waste-awareness and sustainable thinking to businesses. This is what’s called the Circular Economy—and we plan to lead it.
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OnProcess Technology Ratings
based on 281 reviews
Overall Rating
3.8/5
How AmbitionBox ratings work?
5
109
4
66
3
43
2
18
1
45
Category Ratings
3.9
Work-Life Balance
3.7
Company Culture
3.6
Work Satisfaction
3.6
Job Security
3.5
Skill Development
3.3
Salary & Benefits
3.1
Promotions/Appraisal
OnProcess Technology is rated 3.8 out of 5 stars on AmbitionBox, based on 281 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at OnProcess Technology
based on 263 reviews
3.5
Rated by 65 Women
Rated 3.7 for Work-Life Balance and 3.6 for Work Satisfaction
4.0
Rated by 198 Men
Rated 4.0 for Work-Life Balance and 3.8 for Company Culture
Work Policy at OnProcess Technology
based on 12 reviews in last 6 months
Hybrid
50%
Permanent work from home
42%
Work from office
8%
OnProcess Technology Reviews
Top mentions in OnProcess Technology Reviews
+ 5 more
Compare OnProcess Technology with Similar Companies
Change Company | Change Company | Change Company | ||
---|---|---|---|---|
Overall Rating | 3.8/5 based on 281 reviews | 3.7/5 based on 47.3k reviews | 3.6/5 based on 33.6k reviews | 3.9/5 based on 29.7k reviews |
Highly Rated for | Work-Life balance | Job Security | Job Security | Job Security Skill development Work-Life balance |
Critically Rated for | Promotion/Appraisals Salary & Benefits | Promotion/Appraisals Salary & Benefits | Promotion/Appraisals Salary & Benefits Work Satisfaction | Promotion/Appraisals Salary & Benefits |
Primary Work Policy | Hybrid 50% employees reported | Hybrid 60% employees reported | Hybrid 74% employees reported | Hybrid 68% employees reported |
Rating by Women Employees | 3.5 Good rated by 65 women | 3.8 Good rated by 13.8k women | 3.6 Good rated by 7.1k women | 3.9 Good rated by 8.3k women |
Rating by Men Employees | 4.0 Good rated by 198 men | 3.7 Good rated by 31.2k men | 3.5 Good rated by 24.9k men | 3.9 Good rated by 20.3k men |
Job Security | 3.6 Good | 3.8 Good | 3.8 Good | 4.2 Good |
View more
OnProcess Technology Salaries
3.3
rated by 281 employees for salariesCustomer Service Associate
(44 salaries)
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₹1.8 L/yr - ₹3.5 L/yr
Customer Service Executive
(29 salaries)
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₹1.5 L/yr - ₹3 L/yr
Customer Care Executive
(25 salaries)
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₹1.5 L/yr - ₹3.2 L/yr
Senior Associate
(24 salaries)
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₹1.5 L/yr - ₹4.3 L/yr
Process Associate
(21 salaries)
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₹1.7 L/yr - ₹3 L/yr
Senior Customer Service Executive
(21 salaries)
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₹1.7 L/yr - ₹3 L/yr
Team Lead Operations
(19 salaries)
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₹3.3 L/yr - ₹4.2 L/yr
Analyst
(17 salaries)
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₹2.9 L/yr - ₹5.6 L/yr
Senior Process Specialist
(17 salaries)
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₹2 L/yr - ₹3.5 L/yr
SME
(16 salaries)
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₹2.1 L/yr - ₹3.8 L/yr
OnProcess Technology Interview Questions
Interview questions by designation
Top interview questions and answers
Interview Process at OnProcess Technology
based on 3 interviews in last 1 year
Interview Experience
4.3
Good
People are getting interviews through
based on 7 OnProcess Technology interviews
Walkin
43%
Job Portal
29%
Referral
14%
Company Website
14%
*0% candidates got the interview through other sources
Moderate confidence
OnProcess Technology Offices
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OnProcess Technology FAQs
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