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Engaged Employer

OnProcess Technology

3.8
based on 281 Reviews

Working at OnProcess Technology

Company Summary

We’ve become the best in the business by applying analytics, AI and machine learning to consistently improve the way enterprises manage their parts and serve their customers.

Overall Rating

3.8/5
based on 281 reviews
highly rated categories
16% above
industry average
highly rated categories
Highly rated for

Work-Life Balance

highly rated categories
Critically rated for

Promotions/Appraisal, Salary & Benefits

Work Policy
Hybrid
Hybrid
50% employees reported
Monday to Friday
Monday to Friday
51% employees reported
Flexible timing
Flexible timing
72% employees reported
No travel
No travel
82% employees reported
View detailed work policy
Top Employees Benefits
Job/Soft skill training
Job/Soft skill training
36 employees reported
Health insurance
Health insurance
27 employees reported
Office cab/shuttle
Office cab/shuttle
22 employees reported
Cafeteria
Cafeteria
19 employees reported
View all benefits

About OnProcess Technology

Founded in1998 (26 yrs old)
India Employee Count501-1k
Global Employee Count1k-5k
India HeadquartersKolkata, West Bengal, India
Office Locations
--
Websiteonprocess.com
Primary Industry
Other Industries
OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Since our founding in 1998, we’ve helped many of the world’s leading companies optimize post-sale efficiencies, improve revenue and profitability, and deliver exceptional customer experiences.

From our early days focused on reverse logistics and asset recovery challenges, OnProcess has been an innovator and pioneer in the development of comprehensive service supply chain optimization programs. Today, our services include everything from revenue enablement, triage and service fulfillment, through reverse logistics, and transportation order management.

Using deep subject matter expertise, technology-driven delivery and advanced analytics-based process improvements, we deliver insights, resources and cost-efficiencies our clients could never before achieve, helping them transform business operations. Our comprehensive, industry-specific approach enables us to fully diagnose, address and resolve clients’ most critical service supply chain challenges across technology, broadband, medical, logistics, manufacturing and mobile industries.

Through our facilities in Massachusetts, Bulgaria, Costa Rica and India, we conduct business around the clock in over twenty-six languages.
Mission: Powering the world's circular service supply chains.
Vision: We’re living through an economic shift. Consumers and businesses are increasingly looking to buy services rather than products. No one will “own” a server or a MRI machine; they’ll lease them on flexible contracts and pay a regular subscription fee for support, maintenance and upgrades. For the owners of these products, this will mean less waste, better service and happier customers. This is the sharing economy, and it’s the way of the future. But we’re taking it a step further, by bringing waste-awareness and sustainable thinking to businesses. This is what’s called the Circular Economy—and we plan to lead it.
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OnProcess Technology Ratings

based on 281 reviews

Overall Rating

3.8/5
How AmbitionBox ratings work?
5
109
4
66
3
43
2
18
1
45

Category Ratings

3.9

Work-Life Balance

3.7

Company Culture

3.6

Work Satisfaction

3.6

Job Security

3.5

Skill Development

3.3

Salary & Benefits

3.1

Promotions/Appraisal

OnProcess Technology is rated 3.8 out of 5 stars on AmbitionBox, based on 281 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
Gender Based Ratings at OnProcess Technology
based on 263 reviews
3.5
Rated by 65 Women
Rated 3.7 for Work-Life Balance and 3.6 for Work Satisfaction
4.0
Rated by 198 Men
Rated 4.0 for Work-Life Balance and 3.8 for Company Culture

Work Policy at OnProcess Technology

based on 12 reviews in last 6 months
Hybrid
50%
Permanent work from home
42%
Work from office
8%

OnProcess Technology Reviews

Top mentions in OnProcess Technology Reviews

+ 5 more

Compare OnProcess Technology with Similar Companies

OnProcess Technology
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Overall Rating
3.8/5
based on 281 reviews
3.7/5
based on 47.3k reviews
3.6/5
based on 33.6k reviews
3.9/5
based on 29.7k reviews
Highly Rated for
Work-Life balance
Job Security
Job Security
Job Security
Skill development
Work-Life balance
Critically Rated for
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Promotion/Appraisals
Salary & Benefits
Work Satisfaction
Promotion/Appraisals
Salary & Benefits
Primary Work Policy
Hybrid
50% employees reported
Hybrid
60% employees reported
Hybrid
74% employees reported
Hybrid
68% employees reported
Rating by Women Employees
3.5
Good
rated by 65 women
3.8
Good
rated by 13.8k women
3.6
Good
rated by 7.1k women
3.9
Good
rated by 8.3k women
Rating by Men Employees
4.0
Good
rated by 198 men
3.7
Good
rated by 31.2k men
3.5
Good
rated by 24.9k men
3.9
Good
rated by 20.3k men
Job Security
3.6
Good
3.8
Good
3.8
Good
4.2
Good
View more

OnProcess Technology Salaries

3.3
rated by 281 employees for salaries

Customer Service Associate

(44 salaries)
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₹1.8 L/yr - ₹3.5 L/yr

Customer Service Executive

(29 salaries)
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₹1.5 L/yr - ₹3 L/yr

Customer Care Executive

(25 salaries)
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₹1.5 L/yr - ₹3.2 L/yr

Senior Associate

(24 salaries)
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₹1.5 L/yr - ₹4.3 L/yr

Process Associate

(21 salaries)
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₹1.7 L/yr - ₹3 L/yr

Senior Customer Service Executive

(21 salaries)
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₹1.7 L/yr - ₹3 L/yr

Team Lead Operations

(19 salaries)
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₹3.3 L/yr - ₹4.2 L/yr

Analyst

(17 salaries)
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₹2.9 L/yr - ₹5.6 L/yr

Senior Process Specialist

(17 salaries)
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₹2 L/yr - ₹3.5 L/yr

SME

(16 salaries)
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₹2.1 L/yr - ₹3.8 L/yr

OnProcess Technology Interview Questions

Interview Process at OnProcess Technology

based on 3 interviews in last 1 year
Interview Experience
4.3
Good

People are getting interviews through

based on 7 OnProcess Technology interviews
Walkin
43%
Job Portal
29%
Referral
14%
Company Website
14%
*0% candidates got the interview through other sources
stats-bars
Moderate confidence

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OnProcess Technology FAQs

OnProcess Technology Overview
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