We’ve become the best in the business by applying analytics, AI and machine learning to consistently improve the way enterprises manage their parts and serve their customers.

Overall Rating

3.8/5

based on 283 reviews

On-Par

with industry average

Highly rated for

Work-life balance

Critically rated for

Promotions, Salary

Key Factors to Consider

3.3

Salary

3.6

Job security

3.9

Work-life balance

3.6

Company culture

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Work Policy

Hybrid

46% employees reported

Monday to Friday

51% employees reported

Flexible timing

71% employees reported

No travel

83% employees reported

View detailed work policy

Top Employees Benefits

Job/Soft skill training

36 employees reported

Health insurance

27 employees reported

Office cab/shuttle

22 employees reported

Cafeteria

19 employees reported

View all benefits

About OnProcess Technology

Founded in1998 (27 yrs old)

India Employee Count501-1k

Global Employee Count1k-5k

India HeadquartersKolkata, West Bengal, India

Office Locations

Websiteonprocess.com

Primary Industry

Software Product

Other Industries

Logistics / Shipping

View in video summary

OnProcess Technology is a managed services provider specializing in complex, global service supply chain operations – the flow of people, parts and services following the sale of a product. Since our founding in 1998, we’ve helped many of the world’s leading companies optimize post-sale efficiencies, improve revenue and profitability, and deliver exceptional customer experiences.

From our early days focused on reverse logistics and asset recovery challenges, OnProcess has been an innovator and pioneer in the development of comprehensive service supply chain optimization programs. Today, our services include everything from revenue enablement, triage and service fulfillment, through reverse logistics, and transportation order management.

Using deep subject matter expertise, technology-driven delivery and advanced analytics-based process improvements, we deliver insights, resources and cost-efficiencies our clients could never before achieve, helping them transform business operations. Our comprehensive, industry-specific approach enables us to fully diagnose, address and resolve clients’ most critical service supply chain challenges across technology, broadband, medical, logistics, manufacturing and mobile industries.

Through our facilities in Massachusetts, Bulgaria, Costa Rica and India, we conduct business around the clock in over twenty-six languages.

Mission: Powering the world's circular service supply chains.

Vision: We’re living through an economic shift. Consumers and businesses are increasingly looking to buy services rather than products. No one will “own” a server or a MRI machine; they’ll lease them on flexible contracts and pay a regular subscription fee for support, maintenance and upgrades. For the owners of these products, this will mean less waste, better service and happier customers. This is the sharing economy, and it’s the way of the future. But we’re taking it a step further, by bringing waste-awareness and sustainable thinking to businesses. This is what’s called the Circular Economy—and we plan to lead it.