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based on 283 Reviews

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OnProcess Technology Customer Service Associate Interview Questions and Answers

Updated 12 Dec 2022

OnProcess Technology Customer Service Associate Interview Experiences

2 interviews found

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 31 Jan 2022

I applied via Naukri.com and was interviewed in Jul 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Keep your resume crisp and to the point. A recruiter looks at your resume for an average of 6 seconds, make sure to leave the best impression.
View all tips
Round 2 - HR 

(4 Questions)

  • Q1. Share details of your previous job.
    • Add your answer
  • Q2. Why are you looking for a change?
    • Add your answer
  • Q3. What are your salary expectations?
    • Add your answer
  • Q4. Tell me about yourself.
    • Add your answer
Round 3 - One-on-one 

(1 Question)

  • Q1. Job Profile releted questions
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Interviewer tries to keep you in pressurized situation. So just keep yourself calm and answer to the asked questions.

Customer Service Associate Interview Questions & Answers

user image Anonymous

posted on 12 Dec 2022

I applied via Walk-in and was interviewed before Dec 2021. There were 3 interview rounds.

Round 1 - Resume Shortlist 
Pro Tip by AmbitionBox:
Properly align and format text in your resume. A recruiter will have to spend more time reading poorly aligned text, leading to high chances of rejection.
View all tips
Round 2 - One-on-one 

(1 Question)

  • Q1. Tell me about yourself
    • Add your answer
Round 3 - HR 

(1 Question)

  • Q1. About Previous experience
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Know about the company and job profile.company needs a positibe approach

Customer Service Associate Interview Questions Asked at Other Companies

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Q5. Why customer care service is important for a company?
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Top trending discussions

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Salary Discussions, Hike & Promotions
2w
beautifulsunrise
Verified Icon
·
works at
Info Edge
🌟 Expected Salary vs. Market Value for Gen Z in India 🌟
As Gen Z steps into the workforce, there's a noticeable gap between their salary expectations and the current market value. According to recent surveys, Gen Z believes they need an average salary of ₹14 lakhs to feel financially healthy. However, the reality is quite different, with the average Gen Z worker earning around ₹2-7 Lakhs annually. This disparity highlights the challenges and aspirations of the youngest generation in the workforce. While their expectations may seem high, it's essential to understand the factors driving these numbers, such as rising living costs, student debt, and the desire for financial security. Employers need to bridge this gap by offering competitive salaries, growth opportunities, and a supportive work environment. On the other hand, Gen Z should focus on building skills, gaining experience, and understanding market trends to align their expectations with reality. Let's work together to create a balanced and thriving workforce for the future! 💼🌍
Got a question about OnProcess Technology?
Ask anonymously on communities.

Interview questions from similar companies

Senior Associate Interview Questions & Answers

Mobileum user image Aditya Kunal

posted on 24 Mar 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Mar 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Related to your Past expereince
    • Add your answer
Round 2 - Technical 

(1 Question)

  • Q1. Basic and detailed Steps of P2P
  • Ans. 

    P2P (Procure-to-Pay) is the process of requisitioning, purchasing, receiving, paying for, and accounting for goods and services.

    • Requisitioning: Requesting goods or services needed by the organization.

    • Purchasing: Finding suppliers, negotiating terms, and creating purchase orders.

    • Receiving: Accepting and inspecting goods or services delivered.

    • Paying for: Processing invoices and making payments to suppliers.

    • Accounting: Re...

    • Answered by AI
    Add your answer
Round 3 - HR 

(1 Question)

  • Q1. Salary Negotiations
    • Add your answer

Skills evaluated in this interview

Senior Associate Interview Questions & Answers

Thomson Reuters user image Anonymous

posted on 29 Jul 2024

Interview experience
2
Poor
Difficulty level
Easy
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Jul 2023. There was 1 interview round.

Round 1 - Assignment 

Easy assignment with basic questions on patent

Senior Associate Interview Questions & Answers

EbixCash Limited user image Chandan Kumar

posted on 26 Dec 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Walk-in and was interviewed before Dec 2023. There was 1 interview round.

Round 1 - Assignment 

Essay writing to check english.

Interview Preparation Tips

Interview preparation tips for other job seekers - Good co with job security.

Senior Associate Interview Questions & Answers

ServiceNow user image michael lobo

posted on 29 Jan 2024

Interview experience
4
Good
Difficulty level
Hard
Process Duration
6-8 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Jul 2023. There were 3 interview rounds.

Round 1 - Case Study 

Chargeback rights and case study

Round 2 - Case Study 

Chargeback case study

Round 3 - Chargeback Dispute  

(1 Question)

  • Q1. Normal questionnaire and case study
    • Add your answer

Interview Preparation Tips

Interview preparation tips for other job seekers - Chargeback dispute work flow

Process Associate Interview Questions & Answers

Thomson Reuters user image devanshee vora

posted on 10 Aug 2024

Interview experience
5
Excellent
Difficulty level
Moderate
Process Duration
2-4 weeks
Result
Selected Selected

I applied via Company Website and was interviewed before Aug 2023. There were 3 interview rounds.

Round 1 - HR 

(1 Question)

  • Q1. Questions related to prior experience
    • Add your answer
Round 2 - Aptitude Test 

Technical questions related to job profile

Round 3 - One-on-one 

(1 Question)

  • Q1. Questions related to particular field for which we apply and other stuffs related to company and job
    • Add your answer

Customer Service Executive Interview Questions & Answers

EbixCash Limited user image Anonymous

posted on 12 Jul 2021

Interview Questionnaire 

2 Questions

  • Q1. Tell me about yourself
    • Add your answer
  • Q2. And i know telugu little bit so the interviewed me in telugu also
    • Add your answer

Process Associate Interview Questions & Answers

EbixCash Limited user image Anonymous

posted on 10 Aug 2024

Interview experience
4
Good
Difficulty level
Moderate
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed before Aug 2023. There was 1 interview round.

Round 1 - One-on-one 

(2 Questions)

  • Q1. Tell me about yourself
  • Ans. 

    I am a detail-oriented individual with a background in data analysis and strong communication skills.

    • Graduated with a degree in Business Administration

    • Worked as a data analyst for 2 years

    • Proficient in Excel and SQL

    • Excellent communication and problem-solving skills

    • Answered by AI
    Add your answer
  • Q2. Expecting sLary
    • Add your answer

Customer Care Executive Interview Questions & Answers

R Systems International user image Anonymous

posted on 15 Dec 2023

Interview experience
1
Bad
Difficulty level
Easy
Process Duration
Less than 2 weeks
Result
Selected Selected

I applied via Naukri.com and was interviewed in Feb 2023. There were 2 interview rounds.

Round 1 - Not good 

(1 Question)

  • Q1. Colleagues are not good
    • Add your answer
Round 2 - HR 

(2 Questions)

  • Q1. About yourself brief introduction
    • Add your answer
  • Q2. About yourself brief description
    • Add your answer
More about working at OnProcess Technology

OnProcess Technology Interview FAQs

How many rounds are there in OnProcess Technology Customer Service Associate interview?
OnProcess Technology interview process usually has 3 rounds. The most common rounds in the OnProcess Technology interview process are Resume Shortlist, HR and One-on-one Round.
How to prepare for OnProcess Technology Customer Service Associate interview?
Go through your CV in detail and study all the technologies mentioned in your CV. Prepare at least two technologies or languages in depth if you are appearing for a technical interview at OnProcess Technology. The most common topics and skills that interviewers at OnProcess Technology expect are Customer Service, Equity, customer support, Database and Interpersonal Skills.

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OnProcess Technology Customer Service Associate Salary
based on 38 salaries
₹1.8 L/yr - ₹3.5 L/yr
13% less than the average Customer Service Associate Salary in India
View more details

OnProcess Technology Customer Service Associate Reviews and Ratings

based on 15 reviews

4.5/5

Rating in categories

4.1

Skill development

4.3

Work-life balance

4.0

Salary

3.7

Job security

4.4

Company culture

3.7

Promotions

4.3

Work satisfaction

Explore 15 Reviews and Ratings
OnProcess Technology Salaries in India
Customer Service Associate
38 salaries
unlock blur

₹1.8 L/yr - ₹3.5 L/yr

Customer Service Executive
29 salaries
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₹1.5 L/yr - ₹3 L/yr

Customer Care Executive
24 salaries
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₹1.5 L/yr - ₹3.2 L/yr

Senior Associate
23 salaries
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₹1.5 L/yr - ₹3.2 L/yr

Senior Customer Service Executive
21 salaries
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₹1.7 L/yr - ₹3 L/yr

Explore more salaries
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