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3.8

based on 25.3k Reviews

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Concentrix Corporation Senior Customer Service Representative salaries in Kolkata

Annual salary range
1 - 6 years exp.
₹1.8 Lakh - ₹4.4 Lakhs
Salary of majority employees
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At par with the average Senior Customer Service Representative Salary in BPO Companies for 1 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Senior Customer Service Representative Salary
1 - 6 years exp. (48 salaries)
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₹2 L/yr - ₹4.4 L/yr

Finance & Accounting
Senior Customer Service Representative Salary
2 - 5 years exp. (5 salaries)
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₹2.2 L/yr - ₹3.2 L/yr

CSR & Social Service
Senior Customer Service Representative Salary
1 - 2 years exp. (3 salaries)
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₹1.8 L/yr - ₹3 L/yr

Engineering - Software & QA
Senior Customer Service Representative Salary
1 - 3 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹3.3 L/yr

Human Resources
Senior Customer Service Representative Salary
2 - 3 years exp. (AmbitionBox Estimate)
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₹2.3 L/yr - ₹3.1 L/yr

Last Updated: 13 Jan 2025

Companies similar to Concentrix Corporation for Senior Customer Service Representative in Kolkata

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Concentrix Corporation Senior Customer Service Representative Salary

1 - 6 years exp. (71 salaries)

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₹1.8 L/yr - ₹4.4 L/yr

vs
Company name Avg Annual Salary Open Jobs
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₹1.9 L/yr - ₹4.1 L/yr

arrow icon 7% less
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₹2.3 L/yr - ₹4.5 L/yr

arrow icon 2% more
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₹3.2 L/yr - ₹3.6 L/yr

arrow icon 12% less
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₹1.8 L/yr - ₹2.7 L/yr

arrow icon 42% less
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₹2.3 L/yr - ₹2.4 L/yr

arrow icon 37% less
Senior Customer Service Representative salary at Concentrix Corporation ranges between ₹1.8 Lakh to ₹4.4 Lakhs per year for employees with experience between 1 year to 6 years. Salary estimates are based on 71 latest salaries received from various employees of Concentrix Corporation.

Latest annual salaries shared by Concentrix Corporation Senior Customer Service Representative in Kolkata

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Experience wise Concentrix Corporation Senior Customer Service Representative salaries in Kolkata

Last Updated: 13 Jan 2025

Experience Avg Annual Salary
1 year  (4 salaries)

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₹1.8 L/yr - ₹6 L/yr
2 years  (17 salaries)

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₹2.1 L/yr - ₹4 L/yr
3 years  (21 salaries)

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₹2 L/yr - ₹6.4 L/yr
4 years  (11 salaries)

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₹2 L/yr - ₹6.6 L/yr
5 years  (11 salaries)

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₹2 L/yr - ₹4.4 L/yr
View all

Similar Designation salaries in Concentrix Corporation

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₹1 L/yr - ₹4.6 L/yr
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₹1 L/yr - ₹5 L/yr
Senior Associate Salary
(264 salaries)
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₹1.8 L/yr - ₹6 L/yr
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₹1.35 L/yr - ₹5.62 L/yr
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₹1 L/yr - ₹4.5 L/yr
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₹1.15 L/yr - ₹4.75 L/yr
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₹0.85 L/yr - ₹5 L/yr
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₹2.1 L/yr - ₹5.6 L/yr
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₹1.35 L/yr - ₹3.8 L/yr
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₹1.7 L/yr - ₹3 L/yr

Top skills at Concentrix Corporation for Senior Customer Service Representative

International Voice Process US Shift customer care customer support voice process international bpo US Process

Salary related reviews for Concentrix Corporation

3.9

Rated by 14 employees for salary & benefits

Customer Success, Service & Operations Department

4.0
  •  posted on 11 Aug 2018

2.0
 for  Salary and Benefits

Likes

The work environment is awesome... Employees are friendly and adequate support is available as and when required..

Dislikes

Salary gets credited on time however, the pay structure is not as expected.. Also, there are lesser opportunities of growth for a fresher... Lesser shift and time-off flexibility..

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Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 15 Mar 2024

1.0
 for  Salary and Benefits

Likes

There's nothing to appraise about this company.

Dislikes

... poor performance and threatens that he don't give a damn if we report to HR. 3. The salary structure is horrible, they don't even give appraisals to any long term employees. Typical chindi types company who don't even take out a penny from their pocket. 4. Ladies/gentlemen if you're thinking to join this company beware of the half day leaves, this is very common once you are on the production. Even if it's your 7.9 hrs of hardwork in org. instead of 8, dude get ready to marked as a half leave/day. 5. Lots and lots of lies: in the starting they hired me stating that its a up selling job and ended up in sales job and dude they squeeze each and every blood and sweat to make a sale from you and they want your target to be met at any cost.

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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 05 Sep 2023

5.0
 for  Salary and Benefits

Likes

For freshers, cnx is the best place to learn how to grow in Career. The management is so helpful in every prospect. For experienced candidates, cnx is the best place to work in every prospect.

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Dislikes

I don't nothing so much to talk in dislikes. But for freshers, salary is little bit low however you learn lots of things from Concentrix and after working here you will get too much hike because of the name of Concentrix. If you join concentrix as a experienced candidate you are at the awesome place so regreat to work to join or work with Concentrix.

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Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 19 Jan 2023

3.0
 for  Salary and Benefits

Likes

Management who they resolve and take care of everything

Dislikes

Salary package if u start your carrier with cnx after giving 3.5 years I’m still struggling when I got many awards for being excellent in production

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Marketing & Communication Department

5.0
  •  posted on 26 May 2022

3.0
 for  Salary and Benefits

Likes

So the working environment is very good. If you are a smart person and if you want to grow in this field then concentrix is the best company.

read more

Dislikes

The main things was there compensation packages in internal promotion otherwise everything is good over there

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Concentrix Corporation Senior Customer Service Representative Salary FAQs

What is the salary of Senior Customer Service Representative at Concentrix Corporation Kolkata?
Senior Customer Service Representative salary at Concentrix Corporation in Kolkata ranges between ₹1.8 Lakhs to ₹4.4 Lakhs for experience between 1 years to 6 years. According to our estimates it is 3% more than the average Senior Customer Service Representative Salary in India. Salary estimates are based on 71 latest salaries received from various employees of Concentrix Corporation Kolkata.
How does the salary of a Senior Customer Service Representative at Concentrix Corporation Kolkata compare with the average salary range for this job?
The average salary of a Senior Customer Service Representative at Concentrix Corporation is 3% more than the average salary of a Senior Customer Service Representative in Kolkata. To know exact salary insights, login to view.
What are the top skills required to work as a Senior Customer Service Representative at Concentrix Corporation?
International Voice Process, US Shift, customer care, customer support and voice process are some of the popular skills required to work as a Senior Customer Service Representative at Concentrix Corporation Kolkata.
Which similar companies are paying more than Concentrix Corporation to a Senior Customer Service Representative in Kolkata?
  • Wipro Senior Customer Service Representative Salary - ₹2.3 Lakhs to ₹4.5 Lakhs per year
What is the salary of a Senior Customer Service Representative in companies similar to Concentrix Corporation in Kolkata?
  • Teleperformance Senior Customer Service Representative Salary - ₹1.9 Lakhs to ₹4.1 Lakhs per year
  • TTEC India Senior Customer Service Representative Salary - ₹3.2 Lakhs to ₹3.6 Lakhs per year
  • OnProcess Technology Senior Customer Service Representative Salary - ₹2.3 Lakhs to ₹2.4 Lakhs per year
  • Lifestyle Senior Customer Service Representative Salary - ₹1.8 Lakhs to ₹2.7 Lakhs per year
What is the estimated take home salary of a Senior Customer Service Representative at Concentrix Corporation in Kolkata?
The estimated take-home salary of a Senior Customer Service Representative at Concentrix Corporation ranges between ₹26,640 per month to ₹28,054 per month in Kolkata. The take-home salary calculation is based on the average Concentrix Corporation Senior Customer Service Representative salary in India which ranges between ₹1.8 Lakhs to ₹4.4 Lakhs per year for employees with experience between 1 years to 6 years. Check how did we calculate take home salary?
What is the notice period for Senior Customer Service Representative at Concentrix Corporation in Kolkata?
According to AmbitionBox, 74% of the Concentrix Corporation Senior Customer Service Representatives in Kolkata reported a notice period of 1 Month, 26% reported a notice period of 15 days or less.This is based on 31 responses on AmbitionBox in last 2 years.

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Concentrix Corporation Senior Customer Service Representative salary in Kolkata ranges between ₹1.8 Lakh to ₹4.4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 71 Concentrix Corporation latest salaries received from various employees of Concentrix Corporation.