Malomatia Customer Service Associate salaries in India (Updated 2025)

Likes

...t join this company. Pathetic management. No work life balance. Miss management. No salary on time. Always suffering from fund issue. Lost many projects due to less management team-work, no proper services, very bad quality service provided to the customer. No appraisal. No Salary on time.

Dislikes

No Salary on time. Lost many projects due to bad quality service. No proper management. Behavioural issues of HR and manager

Likes

1. No Variable at the time of joining, but after appraisals it got added , Take home salary good 2. Very few of managers and co-workers are good 3. Work From Home 4. Good For those who don't wants to grow or Freshers only

Dislikes

1. No single policy for Employee 2. HR works with attitude & very rude. 3. No written Commitments because they can move any time from word 4. Very Few Projects so job security is the concern 5. Leave Policy bad 6. No team work culture, No certification , no new things to do or learn 7. For every small things u needs to reach out to manager & HR because there is no standard policy for employee 8. Appraisals not on time at least 11 months delay 9. No Extra hours work benefits 10. No transport if Work from office 11. for every issue you needs to remind them to get solutions. 12. You will get only verbal & false commitments nothing is written. 13. No onsite options

Likes

Incidentally got good supporting teammates, Salary is fantastic with travel to Qatar frequently

Dislikes

Lead and Management needs a lot of improvement, policies are not matching Pune IT environment, Unbalanced work-life, lot of Undue pressure, Basic issues of insurance leaves medical policies perdiums etc

Likes

Nothing

Dislikes

While in interview process (Say Interview was done by A - First round, B & C - Second Round) what ever the expectations discussed based on that I have joined company. After joining I had to work under D and D's expectations were totally different from what was discussed in interview by (A,B & C). And things starting going in wrong direction and I have to leave the company, unnecessary waste of time

Likes

If you are a fresher and looking for a first corporate job go for it.

Dislikes

No career development, outdated technologies, no HR policy, no accounting SOPs, managed by a single person-country head , no corporate culture, fixed minded Egyptian managers with poor leadership, no business in India can be shut down any time.