IntouchCX Service Desk Analyst Salaries by 3 Employees (Updated 2025)

0 - 2 years exp.

₹3.2 Lakhs - ₹4 Lakhs

Low Confidence

Salary of majority employees

20% less than the average Service Desk Analyst Salary in BPO Companies for 0 - 2 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Engineering - Hardware & Networks Service Desk Analyst Salary 2 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹4 L/yr
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IT & Information Security Service Desk Analyst Salary Fresher (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.7 L/yr

Last Updated: 12 Jun 2024

Companies similar to IntouchCX for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
Concentrix Corporation Service Desk Analyst Salary 6 - 12 years exp. (8 salaries)	₹3 L/yr - ₹7 L/yr 30% more
Teleperformance Service Desk Analyst Salary 1 - 3 years exp. (11 salaries)	₹2.4 L/yr - ₹4 L/yr 5% less
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Wipro Service Desk Analyst Salary 0 - 6 years exp. (144 salaries)	₹1.8 L/yr - ₹8 L/yr 20% more	10 job openings
Genpact Service Desk Analyst Salary 0 - 3 years exp. (5 salaries)	₹3 L/yr - ₹5.6 L/yr 9% more
TCS Service Desk Analyst Salary 2 - 8 years exp. (103 salaries)	₹2 L/yr - ₹7 L/yr 29% more
HCLTech Service Desk Analyst Salary 0 - 6 years exp. (203 salaries)	₹1.7 L/yr - ₹6.2 L/yr 1% less
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (109 salaries)	₹2.1 L/yr - ₹7.7 L/yr 34% more
Infosys Service Desk Analyst Salary 1 - 5 years exp. (22 salaries)	₹2 L/yr - ₹7.5 L/yr 25% more
Capgemini Service Desk Analyst Salary 0 - 5 years exp. (41 salaries)	₹2 L/yr - ₹5.2 L/yr 7% less
Infosys BPM Service Desk Analyst Salary 0 - 6 years exp. (12 salaries)	₹3 L/yr - ₹6 L/yr 25% more	1 job opening
TTEC India Service Desk Analyst Salary 0 - 3 years exp. (9 salaries)	₹2.5 L/yr - ₹3.5 L/yr 10% less
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Quess Service Desk Analyst Salary 2 - 3 years exp. (5 salaries)	₹3.3 L/yr - ₹8.5 L/yr 97% more
Williams Lea Service Desk Analyst Salary 3 - 5 years exp. (5 salaries)	₹4 L/yr - ₹5 L/yr 26% more
WNS Service Desk Analyst Salary 1 - 2 years exp. (4 salaries)	₹1.2 L/yr - ₹3.7 L/yr 50% less
Conneqt Business Solutions Service Desk Analyst Salary 0 - 2 years exp. (4 salaries)	₹2.1 L/yr - ₹2.5 L/yr 32% less

Service Desk Analyst salary at IntouchCX ranges between ₹3.2 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 3 latest salaries received from various employees of IntouchCX.

Experience wise IntouchCX Service Desk Analyst salaries

Last Updated: 12 Jun 2024

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr
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2 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr

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Top skills at IntouchCX for Service Desk Analyst

Troubleshooting bpo Outsourcing Process Management Customer Service Relationship Building Technical Writing Automation Analytics Customer Experience Management Relationship User Administration Management Networking Report Generation

Salary related reviews for IntouchCX

4.0

Rated by 1 employees for salary & benefits

Customer Care Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 22 Jan 2025

5.0

for Salary and Benefits

Likes

Company is offering good salary with cab.

Salary - Excellent

+3 more

Dislikes

There is zero job security. They will remove you whever they want by telling that business requirements. First they will hire on their requirement season much more candidates more than requirement after the month is finished they will remove you without any notice period.

Job security - Bad

Senior Officer in Hyderabad / Secunderabad

Full Time

Finance & Accounting Department

1.0

• posted on 08 Jul 2024

2.0

for Salary and Benefits

Likes

Salary will be credited on time

Dislikes

Everytime every week they ask for OT as a business requirement and they will tell you it's a paid OT but they don't even credit it. Without informing changing the week offs every 2 week they chnge shift timings. If we had any issues and drop an email to higher authority they don't even care and If they need anything from us we need to respond to email immediately. Complete politics they hire for interims and If you get selected they make us to work as slave and don't even give a promotion or recognisable for the work we did.. overall I suggest please don't choose this company. Team leaders don't deserve to be inthe respectable position because they don't even support us and they don't share or explain any process updates.

Salary - Poor

+4 more

Technical Support Executive in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 24 Mar 2024

2.0

for Salary and Benefits

Likes

Company culture

Company culture - Good

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

Salary - Poor

+4 more

Customer Care Executive in Bangalore / Bengaluru (working remotely)

Full Time

Other Department

1.0

• posted on 27 Dec 2023

3.0

for Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

Skill development - Bad

+5 more

Quality Analyst in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 19 Oct 2023

1.0

for Salary and Benefits

Likes

I like nothing about the company. Very toxic culture and the salary they give is peanuts.

Dislikes

Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.

Salary - Bad

+6 more

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New Job, Higher Pay, Now I’m Feeling Awkward

I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!

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IntouchCX Service Desk Analyst Salary FAQs

What is the notice period for Service Desk Analyst at IntouchCX?

According to AmbitionBox, 100% of the IntouchCX Service Desk Analysts reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

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IntouchCX Service Desk Analyst Salaries

IntouchCX Service Desk Analyst salary in India ranges between ₹3.2 Lakhs to ₹4 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 IntouchCX latest salaries received from various employees of IntouchCX.