Premium Employer

i

This company page is being actively managed by IntouchCX Team. If you also belong to the team, you can get access from here

IntouchCX Verified Tick

Compare button icon Compare button icon Compare
3.0

based on 1.7k Reviews

filter salariesFilter salaries by

IntouchCX Service Desk Analyst salaries in India

Annual salary range
0 - 2 years exp.
₹3.2 Lakhs - ₹4 Lakhs
Low Confidence
info icon
Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
unlock blur
unlock blur

19% less than the average Service Desk Analyst Salary in BPO Companies for 0 - 2 years of experience

Interested in this particular role?

Salaries in different departments

Engineering - Hardware & Networks
Service Desk Analyst Salary
2 years exp. (AmbitionBox Estimate)
unlock-blur

₹3.2 L/yr - ₹4 L/yr

IT & Information Security
Service Desk Analyst Salary
Fresher (AmbitionBox Estimate)
unlock-blur

₹3.1 L/yr - ₹3.7 L/yr

Last Updated: 12 Jun 2024

Companies similar to IntouchCX for Service Desk Analyst

Company name Avg Annual Salary Open Jobs
unlock blur

₹3 L/yr - ₹7 L/yr

arrow icon 30% more
Logo
Teleperformance Service Desk Analyst Salary

1 - 4 years exp. (11 salaries)

unlock blur

₹2.4 L/yr - ₹4 L/yr

arrow icon 5% less
Logo
Wipro Service Desk Analyst Salary

0 - 6 years exp. (137 salaries)

unlock blur

₹1.8 L/yr - ₹8 L/yr

arrow icon 21% more
Logo
Genpact Service Desk Analyst Salary

0 - 3 years exp. (5 salaries)

unlock blur

₹3 L/yr - ₹5.6 L/yr

arrow icon 9% more
Logo
TCS Service Desk Analyst Salary

2 - 8 years exp. (100 salaries)

unlock blur

₹2.4 L/yr - ₹7 L/yr

arrow icon 30% more
Logo
HCLTech Service Desk Analyst Salary

0 - 6 years exp. (201 salaries)

unlock blur

₹1.7 L/yr - ₹6.2 L/yr

arrow icon 2% less
Logo
Tech Mahindra Service Desk Analyst Salary

0 - 7 years exp. (107 salaries)

unlock blur

₹2.2 L/yr - ₹7 L/yr

arrow icon 31% more
Logo
Infosys Service Desk Analyst Salary

1 - 5 years exp. (22 salaries)

unlock blur

₹2 L/yr - ₹7.5 L/yr

arrow icon 25% more
Logo
Capgemini Service Desk Analyst Salary

0 - 5 years exp. (41 salaries)

unlock blur

₹2 L/yr - ₹5.2 L/yr

arrow icon 7% less
Logo
Infosys BPM Service Desk Analyst Salary

0 - 7 years exp. (12 salaries)

unlock blur

₹3 L/yr - ₹6 L/yr

arrow icon 18% more
Logo
TTEC India Service Desk Analyst Salary

0 - 4 years exp. (9 salaries)

unlock blur

₹2.5 L/yr - ₹3.5 L/yr

arrow icon 10% less
Logo
Quess Service Desk Analyst Salary

2 - 3 years exp. (5 salaries)

unlock blur

₹3.3 L/yr - ₹8.5 L/yr

arrow icon 97% more
Logo
WNS Service Desk Analyst Salary

1 - 3 years exp. (4 salaries)

unlock blur

₹1.2 L/yr - ₹3.7 L/yr

arrow icon 50% less
unlock blur

₹2.1 L/yr - ₹2.5 L/yr

arrow icon 32% less
Service Desk Analyst salary at IntouchCX ranges between ₹3.2 Lakhs to ₹4 Lakhs per year for employees with less than 1 year of experience to 2 years. Salary estimates are based on 3 latest salaries received from various employees of IntouchCX.

Latest annual salaries shared by IntouchCX Service Desk Analyst

6mo ago
avg blur mobile
5 months exp.
1y ago
avg blur mobile
2 years exp.
1y ago
avg blur mobile
2 years exp.

Experience wise IntouchCX Service Desk Analyst salaries

Last Updated: 12 Jun 2024

Experience Avg Annual Salary
Fresher (AmbitionBox Estimate)

unlock blur

₹3.1 L/yr - ₹3.9 L/yr
2 years (AmbitionBox Estimate)

unlock blur

₹3.2 L/yr - ₹4.1 L/yr

Similar Designation salaries in IntouchCX

Quality Analyst Salary
(257 salaries)
unlock blur
₹1.35 L/yr - ₹5.05 L/yr
unlock blur
₹1.5 L/yr - ₹4.45 L/yr
Team Lead Salary
(222 salaries)
unlock blur
₹3 L/yr - ₹9 L/yr
Senior Associate Salary
(163 salaries)
unlock blur
₹2 L/yr - ₹4.8 L/yr
SME Salary
(147 salaries)
unlock blur
₹1.9 L/yr - ₹5.2 L/yr
unlock blur
₹1.1 L/yr - ₹4.5 L/yr
unlock blur
₹1.8 L/yr - ₹4.1 L/yr
unlock blur
₹2.3 L/yr - ₹5.05 L/yr
unlock blur
₹1.7 L/yr - ₹4.5 L/yr
unlock blur
₹1.6 L/yr - ₹3.6 L/yr

Top skills at IntouchCX for Service Desk Analyst

Troubleshooting bpo Outsourcing Process Management Customer Service Relationship Building Technical Writing Automation Analytics Customer Experience Management Relationship Management Networking Report Generation Service Desk

Salary related reviews for IntouchCX

4.0

Rated by 1 employees for salary & benefits

Full Time

 · 

Finance & Accounting Department

1.0
  •  posted on 08 Jul 2024

2.0
 for  Salary and Benefits

Likes

Salary will be credited on time

Dislikes

Everytime every week they ask for OT as a business requirement and they will tell you it's a paid OT but they don't even credit it. Without informing changing the week offs every 2 week they chnge shift timings. If we had any issues and drop an email to higher authority they don't even care and If they need anything from us we need to respond to email immediately. Complete politics they hire for interims and If you get selected they make us to work as slave and don't even give a promotion or recognisable for the work we did.. overall I suggest please don't choose this company. Team leaders don't deserve to be inthe respectable position because they don't even support us and they don't share or explain any process updates.

read more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Mar 2024

2.0
 for  Salary and Benefits

Likes

Company culture

Dislikes

As I want to say that the dislikes are firstly salary when i joined in the company i have a role for the esupport role and my roles and responsibilities are helping with the technical support. but when coming to the company people are forcing to do sales. Why we have to do sales we are from the technical support we have to help with technical questions to the people. And i want to say that the salaries are different for sales department as well as technical support we all know that. But as we are doing both technical and sales why can't we expect more salary on the role.

read more

Full Time

 · 

Other Department

1.0
  •  posted on 27 Dec 2023

3.0
 for  Salary and Benefits

Likes

Nothing is good!!! The whole lot of people in the Management and HR SUCK!!!

Dislikes

HRs of this company are 100% incapable of their duties! One person from the Peets coffee process named Rifat was offered a lesser salary. 15 days after joining the company, his salary was reviewed and he was offered a package as per his expectations. How was the above possible??? Join 247 Intouch and everything is possible. The process TL Santosh and Manager Sandesh, seem like they have only handled Domestic processes. The above people give you targets that you will never achieve. NEVER EVER JOIN THIS ORGINATION!

read more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 19 Oct 2023

1.0
 for  Salary and Benefits

Likes

I like nothing about the company. Very toxic culture and the salary they give is peanuts.

read more

Dislikes

Almost everything. No proper breaks, no buddy support during production. Compliance and RTA will be on the head to get back to support. Cab scheduling are way too worst.. They never come on time. I've seem Almost 100 people under me suffering like this.

read more

Full Time

 · 

Customer Success, Service & Operations Department

4.0
  •  posted on 29 Dec 2023

2.0
 for  Salary and Benefits

Likes

I appreciate the positive work environment at IntouchCX, where collaboration is encouraged. The team dynamic and the company's commitment to innovation are notable aspects that I enjoy in my role.

read more

Dislikes

While I value my experience at IntouchCX, I believe there's room for improvement in terms of salary, job security, and the recruitment process. Addressing these areas could contribute to an even more fulfilling work experience.

read more
see more salary related reviews

Discover interview dos and don'ts from real experiences

IntouchCX Service Desk Analyst Salary FAQs

What is the notice period for Service Desk Analyst at IntouchCX?
According to AmbitionBox, 100% of the IntouchCX Service Desk Analysts reported a notice period of 2 Months.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

IntouchCX Service Desk Analyst salary in India ranges between ₹3.2 Lakhs to ₹4 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 IntouchCX latest salaries received from various employees of IntouchCX.