Infosys BPM Service Desk Analyst Salaries by 10+ Employees (Updated 2025)

0 - 6 years exp.

₹3 Lakhs - ₹6 Lakhs

Salary of majority employees

At par with the average Service Desk Analyst Salary in BPO Companies for 0 - 6 years of experience

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Salaries in different departments

IT & Information Security Service Desk Analyst Salary 3 - 5 years exp. (3 salaries)	₹3.8 L/yr - ₹6 L/yr
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Customer Success, Service & Operations Service Desk Analyst Salary 0 - 1 year exp. (AmbitionBox Estimate)	₹3 L/yr - ₹4.2 L/yr

Last Updated: 1 Feb 2025

Companies similar to Infosys BPM for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
TCS Service Desk Analyst Salary 2 - 7 years exp. (104 salaries)	₹2.8 L/yr - ₹9 L/yr 11% more
Wipro Service Desk Analyst Salary 0 - 7 years exp. (152 salaries)	₹1.8 L/yr - ₹8 L/yr 5% more	16 job openings
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HCLTech Service Desk Analyst Salary 0 - 6 years exp. (213 salaries)	₹1.7 L/yr - ₹6.2 L/yr 15% less
Tech Mahindra Service Desk Analyst Salary 0 - 6 years exp. (109 salaries)	₹2.1 L/yr - ₹7.7 L/yr 9% more
Cognizant Service Desk Analyst Salary 0 - 5 years exp. (60 salaries)	₹2 L/yr - ₹8.3 L/yr 18% more
Accenture Service Desk Analyst Salary 1 - 4 years exp. (45 salaries)	₹2 L/yr - ₹8.4 L/yr 8% more
Capgemini Service Desk Analyst Salary 1 - 8 years exp. (41 salaries)	₹2.1 L/yr - ₹8.5 L/yr 10% less
Genpact Service Desk Analyst Salary 0 - 3 years exp. (5 salaries)	₹3 L/yr - ₹5.6 L/yr 13% less
IBM Service Desk Analyst Salary 1 - 7 years exp. (12 salaries)	₹3 L/yr - ₹5.5 L/yr 7% less
DXC Technology Service Desk Analyst Salary 1 - 7 years exp. (13 salaries)	₹2.6 L/yr - ₹6 L/yr 19% less
Teleperformance Service Desk Analyst Salary 1 - 4 years exp. (12 salaries)	₹2.4 L/yr - ₹5.5 L/yr 17% less
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Concentrix Corporation Service Desk Analyst Salary 6 - 12 years exp. (8 salaries)	₹3 L/yr - ₹7 L/yr 12% more
WNS Service Desk Analyst Salary 1 - 5 years exp. (4 salaries)	₹1.2 L/yr - ₹3.7 L/yr 60% less
Conneqt Business Solutions Service Desk Analyst Salary 0 - 2 years exp. (4 salaries)	₹2.1 L/yr - ₹2.5 L/yr 45% less
HGS Service Desk Analyst Salary 2 - 7 years exp. (3 salaries)	₹3.2 L/yr - ₹4.5 L/yr 11% less
TELUS Digital Service Desk Analyst Salary 0 - 5 years exp. (3 salaries)	₹3.4 L/yr - ₹5 L/yr 2% less

Service Desk Analyst salary at Infosys BPM ranges between ₹3 Lakhs to ₹6 Lakhs per year for employees with less than 1 year of experience to 6 years. Salary estimates are based on 12 latest salaries received from various employees of Infosys BPM .

Experience wise Infosys BPM Service Desk Analyst salaries

Last Updated: 1 Feb 2025

Experience	Avg Annual Salary
Fresher (3 salaries)	₹3 L/yr - ₹5.5 L/yr
1 year (AmbitionBox Estimate)	₹3.5 L/yr - ₹7.6 L/yr
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2 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹5 L/yr
3 years (4 salaries)	₹3 L/yr - ₹6 L/yr
4 years (AmbitionBox Estimate)	₹1.8 L/yr - ₹6 L/yr
5 years (AmbitionBox Estimate)	₹3.8 L/yr - ₹8.3 L/yr
6 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹5 L/yr

View all

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Top skills at Infosys BPM for Service Desk Analyst

Technical Helpdesk Service Desk IT Service Desk Customer Support IT Helpdesk Chat Support IT Support Semi Voice

Salary related reviews for Infosys BPM

5.0

Rated by 1 employees for salary & benefits

Technical Process Specialist in Hyderabad / Secunderabad

Full Time

Other Department

1.0

• posted on 12 Dec 2024

1.0

for Salary and Benefits

Likes

Nothing but just salary on time

Dislikes

Infosys BPM Hyderabad is worst with lot of politics and dictator leadership Infosys is now days an organization which can make one really sick HR lacks the humanitarian skills ,just a puppet of the Managers Leaders make intimate relations with female employees and offer them promotions Totally political scenario If you are in dire need of money then work here otherwise stay away if you want to take care of mental health

Salary - Bad

+6 more

Senior Processing Executive in Bangalore / Bengaluru

Full Time

Other Department

4.0

• posted on 27 Sep 2024

2.0

for Salary and Benefits

Likes

Don't have too pressurized for anything. There's a space for even freshers in team. They can also question if they feel wrong things happened. Employee friendly rules and regulations.

Job security - Good

+1 more

Dislikes

...whenever they will get a chance. I don't know this will happen on every process. Also, salary hike and all are very often happen, after completing all the trainings and assessment we have to do favour for manager to get promotion and all. If you are very good in the process also no use.

Salary - Poor

+2 more

Senior Processing Executive in Bangalore / Bengaluru

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 17 Sep 2024

1.0

for Salary and Benefits

Likes

Depends on team

Job security - Good

Dislikes

Bad salary and hike structure Regional baised Promotions and opportunities are mostly given to those who belong from South India Most of the time they use regional languages instead of English. No perks

Salary - Bad

+3 more

Operations Manager in Bangalore / Bengaluru

Full Time

Consulting Department

2.0

• posted on 03 Jul 2024

1.0

for Salary and Benefits

Likes

Nothing

Dislikes

No Motivation and pay hikes are very low. Micromanagement of people on working on system. Even going to toilet is also counted as non productive. There is one manager SIva Rebbragada he is the worst manager I am seen in my career.

Salary - Bad

+4 more

Senior Process Specialist in Bangalore / Bengaluru

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 23 Jun 2024

2.0

for Salary and Benefits

Likes

It's one of the biggest MNC and it's taking care about employees, more over Infosys giving more flexibility to PWDs per month they paid 5000 extra for PWDs. And variables also we will get more so

Job security - Good

+2 more

Dislikes

Salary less, carrier growth also will take long time

Salary - Poor

+1 more

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Infosys BPM Service Desk Analyst Salary FAQs

What is the salary of Service Desk Analyst at Infosys BPM ?

The average salary of a Service Desk Analyst at Infosys BPM in India typically ranges from ₹3.0 Lakhs to ₹6.0 Lakhs per year, depending on experience (from Fresher to 6 years).

The top 10% of Service Desk Analyst at Infosys BPM earn more than ₹6.0 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Service Desk Analyst Salaries at Infosys BPM can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ Infosys BPM employees in India.

What is the estimated take home salary of a Service Desk Analyst at Infosys BPM in India?

The estimated take-home salary of a Service Desk Analyst at Infosys BPM in India typically ranges from ₹32,796 to ₹34,069 per month. This is based on the average salary range of ₹3.0 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from Fresher to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of Infosys BPM . Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Service Desk Analyst at Infosys BPM ?

To be a Service Desk Analyst at Infosys BPM in india, the key skills required include:

- Technical Helpdesk
- Service Desk
- IT Service Desk
- Customer Support
- IT Helpdesk

These skills are highly valued at Infosys BPM and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than Infosys BPM for Service Desk Analyst in India?

Cognizant	₹2.0 Lakhs to ₹8.3 Lakhs per year
Concentrix Corporation	₹3.0 Lakhs to ₹7.0 Lakhs per year
TCS	₹2.8 Lakhs to ₹9.0 Lakhs per year
Tech Mahindra	₹2.1 Lakhs to ₹7.7 Lakhs per year
Accenture	₹2.0 Lakhs to ₹8.4 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by Infosys BPM , depending on the role and experience level.

What is the salary of a Service Desk Analyst in companies similar to Infosys BPM in India?

The salary of a Service Desk Analyst at companies similar to Infosys BPM in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Wipro	₹1.8 Lakhs to ₹8.0 Lakhs per year
TELUS Digital	₹3.4 Lakhs to ₹5.0 Lakhs per year
IBM	₹3.0 Lakhs to ₹5.5 Lakhs per year
Capgemini	₹2.1 Lakhs to ₹8.5 Lakhs per year
HGS	₹3.2 Lakhs to ₹4.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Service Desk Analyst at Infosys BPM in India?

The salary growth for a Service Desk Analyst at Infosys BPM depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst can expect the following growth trajectory at Infosys BPM :

Experience	Average Salary Range
Fresher	₹3.0 Lakhs to ₹5.5 Lakhs per year
1 year	₹3.5 Lakhs to ₹7.6 Lakhs per year
2 years	₹3.9 Lakhs to ₹5.0 Lakhs per year
3 years	₹3.0 Lakhs to ₹6.0 Lakhs per year

and so on.

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Infosys BPM Service Desk Analyst Salaries

Infosys BPM Service Desk Analyst salary in India ranges between ₹3 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 12 Infosys BPM latest salaries received from various employees of Infosys BPM .