HGS Service Desk Analyst Salaries by 3 Employees (Updated 2025)

2 - 6 years exp.

₹3.2 Lakhs - ₹4.5 Lakhs

Low Confidence

Salary of majority employees

13% less than the average Service Desk Analyst Salary in BPO Companies for 2 - 6 years of experience

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Salaries in different departments

IT & Information Security Service Desk Analyst Salary 2 - 3 years exp. (AmbitionBox Estimate)	₹4 L/yr - ₹4.5 L/yr
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Administration & Facilities Service Desk Analyst Salary 6 years exp. (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.5 L/yr

Last Updated: 24 Jan 2025

Companies similar to HGS for Service Desk Analyst

Company name	Avg Annual Salary	Open Jobs
Teleperformance Service Desk Analyst Salary 1 - 3 years exp. (12 salaries)	₹2.4 L/yr - ₹5.5 L/yr 6% less
Infosys BPM Service Desk Analyst Salary 0 - 6 years exp. (12 salaries)	₹3 L/yr - ₹6 L/yr 13% more
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TTEC India Service Desk Analyst Salary 0 - 4 years exp. (9 salaries)	₹2.5 L/yr - ₹3.5 L/yr 18% less
Concentrix Corporation Service Desk Analyst Salary 6 - 12 years exp. (8 salaries)	₹3 L/yr - ₹7 L/yr 27% more
Alorica Service Desk Analyst Salary 0 - 4 years exp. (4 salaries)	₹4.5 L/yr - ₹5.7 L/yr 25% more
WNS Service Desk Analyst Salary 1 - 5 years exp. (4 salaries)	₹1.2 L/yr - ₹3.7 L/yr 55% less
Conneqt Business Solutions Service Desk Analyst Salary 0 - 2 years exp. (4 salaries)	₹2.1 L/yr - ₹2.5 L/yr 38% less
IntouchCX Service Desk Analyst Salary 0 - 2 years exp. (3 salaries)	₹3.2 L/yr - ₹4 L/yr 9% less	1 job opening
TELUS Digital Service Desk Analyst Salary 0 - 5 years exp. (3 salaries)	₹3.4 L/yr - ₹5 L/yr 10% more

Service Desk Analyst salary at HGS ranges between ₹3.2 Lakhs to ₹4.5 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 3 latest salaries received from various employees of HGS.

Experience wise HGS Service Desk Analyst salaries

Last Updated: 24 Jan 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹4.1 L/yr - ₹5.2 L/yr
3 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
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6 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr

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Salary related reviews for HGS

Customer Service Associate in Mumbai

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 18 Dec 2024

1.0

for Salary and Benefits

Likes

Liked nothing at all

Dislikes

Salary is around 23 to 28k ctc. In the name of dynamic process there is no urge to develop a stream to the process Favoritism is at top from superiors, offcourse for females only. (IYKYK) Contract which gets renewed every month, Hopes are given that we will put you on pay role, but even after hardwork and efforts nothing is granted to you. No job security at all

Salary - Bad

+6 more

Customer Relationship Officer in Durgapur

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 15 Nov 2024

3.0

for Salary and Benefits

Likes

Work environment: Some say the work environment is good, flexible, and supportive. Training and career development: Some say that HGS offers good training and opportunities for skill development. Global presence: HGS has a global presence, which can provide opportunities for international exposure. Friendly management: Some say that the management is friendly.

Skill development - Good

+3 more

Dislikes

Low pay: Some say the pay is low and unlivable. Poor management: Some say the management is poor and doesn't appreciate hard work. No work life balance: Some say there is no work life balance and pressure. Unrealistic requirements: Some say the daily requirements are unrealistic. Lack of support: Some say there is no support on the workplace. Lack of clarity: Some say there is a lack of clarity in work related matters.

Claim Processing Executive in Bangalore / Bengaluru

Full Time

Healthcare & Life Sciences Department

3.0

• posted on 27 Sep 2024

1.0

for Salary and Benefits

Likes

Working environment is good, Culture they follow for each Religion is good. This Co is good for financial stable peoples who just need to spend their life time. And it’s good for freshers.

Company culture - Excellent

+1 more

Dislikes

This company’s isn’t good for Salary, Appraisal, Can’t survive working here with the salary they provide. Garments peoples will earn more than here.

Salary - Bad

+1 more

Sales Executive in New Delhi

Full Time

Sales & Business Development Department

1.0

• posted on 15 Feb 2024

1.0

for Salary and Benefits

Likes

...t to join HGS ,there working culture is very bad.Hr does not support any matter.they hold 1st month salary without informed me.BM,TL,HR does not support and treated like cruel and illiterate person.I am starve to death due to.They hired and fire.totally waste of time .

Dislikes

They hire and fire like an illiterate people in their system.

Salary - Bad

+6 more

Senior Associate in Mumbai Suburban

Full Time

BFSI, Investments & Trading Department

1.0

• posted on 11 Nov 2023

1.0

for Salary and Benefits

Likes

Salary is on time

Dislikes

This payroll organization who just hired the employee fire the employee they dont have any policy which is benefit for the emplyee this organization control by other organization they dont have single power for their employee worst hr manisha they have

Salary - Bad

+6 more

see more salary related reviews

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What people are saying about HGS

View All

a team lead

Work Overload

This are getting taugh at work, apart from working during the shift, I used to exted the shift and now additional meeting has been scheduled out side the working hours, first of all joining itself is a big task for out of the shift plus key works has been assinged, that means I have to prepare the data and to be ready with Root cause analysis on Quality errors and escalations, I understand that Quality is a key metric for team leader but putting more extra burdun regaring this, feeling overwhelmed, and there will be not exceptions from managers end also, they are saying that you have to do, is this a way to lay off people by putting extra burden or something else. Please share your valuable inputs.

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HGS Service Desk Analyst Salary FAQs

How the salary growth look like for a Service Desk Analyst at HGS in India?

The salary growth for a Service Desk Analyst at HGS depends on factors such as experience, performance, and promotions. On average, a Service Desk Analyst can expect the following growth trajectory at HGS:

Experience	Average Salary Range
2 years	₹4.1 Lakhs to ₹5.2 Lakhs per year
3 years	₹3.6 Lakhs to ₹4.6 Lakhs per year
6 years	₹2.9 Lakhs to ₹3.7 Lakhs per year

and so on.

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HGS Service Desk Analyst Salaries

HGS Service Desk Analyst salary in India ranges between ₹3.2 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 HGS latest salaries received from various employees of HGS.