ICICI Bank Senior Customer Care Officer Salaries by 5 Employees (Updated 2024)

1 - 3 years exp.

₹2.1 Lakhs - ₹3 Lakhs

Low Confidence

Salary of majority employees

15% less than the average Senior Customer Care Officer Salary in Banking Companies for 1 - 3 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Senior Customer Care Officer Salary 2 - 3 years exp. (3 salaries)	₹2.1 L/yr - ₹3 L/yr
BFSI, Investments & Trading Senior Customer Care Officer Salary 1 year exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.6 L/yr
Login to view exact salary
Finance & Accounting Senior Customer Care Officer Salary 2 years exp. (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.2 L/yr

Last Updated: 12 Mar 2023

Companies similar to ICICI Bank for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Senior Customer Care Officer Salary 9 - 13 years exp. (7 salaries)	₹2.3 L/yr - ₹5.2 L/yr 50% more
Standard Chartered Senior Customer Care Officer Salary 4 - 6 years exp. (3 salaries)	₹2.9 L/yr - ₹30.3 L/yr 400% more
Login to view exact salary
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 37% more
Mumbai Metro One Senior Customer Care Officer Salary 5 - 11 years exp. (19 salaries)	₹3 L/yr - ₹4.9 L/yr 52% more
Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 59% more

Senior Customer Care Officer salary at ICICI Bank ranges between ₹2.1 Lakhs to ₹3 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 5 latest salaries received from various employees of ICICI Bank.

Experience wise ICICI Bank Senior Customer Care Officer salaries

Last Updated: 12 Mar 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.4 L/yr - ₹5 L/yr
2 years (3 salaries)	₹2.1 L/yr - ₹3 L/yr
Login to view exact salary
3 years (AmbitionBox Estimate)	₹2 L/yr - ₹4.2 L/yr

Similar Designation salaries in ICICI Bank

Senior Customer Service Executive Salary

(14 salaries)

₹2 L/yr - ₹3.75 L/yr

Customer Care Executive Salary

(122 salaries)

₹1.44 L/yr - ₹5 L/yr

Senior Associate Salary

(573 salaries)

₹1.2 L/yr - ₹4 L/yr

Senior Process Associate Salary

(20 salaries)

₹2.08 L/yr - ₹4.6 L/yr

Customer Service Associate Salary

(199 salaries)

₹1.5 L/yr - ₹4.6 L/yr

Customer Service Executive Salary

(342 salaries)

₹1.05 L/yr - ₹4.7 L/yr

Senior Analyst Salary

(35 salaries)

₹2.1 L/yr - ₹8.41 L/yr

Customer Support Associate Salary

(35 salaries)

₹2.4 L/yr - ₹4.2 L/yr

Customer Support Executive Salary

(77 salaries)

₹1.5 L/yr - ₹3.7 L/yr

Deputy Manager Salary

(16k salaries)

₹2 L/yr - ₹10.8 L/yr

Salary related reviews for ICICI Bank

2.0

Rated by 1 employees for salary & benefits

Sales Executive in Ahmedabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Nov 2024

4.0

for Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

Dislikes

Nothing

Deputy Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

4.0

• posted on 27 Oct 2024

3.0

for Salary and Benefits

Likes

Work life balance is there if you are a Virtual RM. Salary is below average as compared to posh cities where cost of living is high like Bangalore. HR policies is good. Fresher should take a chance to learn and embibe in the field. Coming to promotion it is by default your years of experience and expertise in the domain.

Dislikes

CTC Complexities Internal department change is not easy

Deputy Manager in Kolkata

Full Time

Risk Management & Compliance Department

3.0

• posted on 28 Jun 2024

4.0

for Salary and Benefits

Likes

The overall salary structure. Centralized appraisals.

Dislikes

Thank God for centralized appraisals, otherwise one wouldn't get a dime! The company culture is deteriorating with every passing minute. You won't get to learn new things unless the hierarchy sees their own benefit in it. Favourism and partiality goes hand in hand and at a peak level.

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jun 2024

2.0

for Salary and Benefits

Likes

We are getting salary every month within first week of months

Dislikes

Work culture giving extra works with the name of upgrade with same salary , growth in salary wise and promotion wise it's very slow growth and there is no any incentive when making any service plus so no value for your work

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

Working with icici is gud u get learn many things but if ur looking for salary part then it's very poor here offered salary and the salary u get has a huge difference after u joined icici u will regert like me over ur decision were as ur in situation that u can't leave the job and ur stucked their.

Dislikes

It's working load and less salary increment and less growth opportunities.

see more salary related reviews

Discover interview dos and don'ts from real experiences

Top trending discussions

View All

Salary Discussions, Hike & Promotions

a technical project manager

Deadend

Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?

Got a question about ICICI Bank?

Ask anonymously on communities.

ICICI Bank Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at ICICI Bank?

Senior Customer Care Officer salary at ICICI Bank in India ranges between ₹2.1 Lakhs to ₹3.0 Lakhs for experience between 1 years to 3 years. According to our estimates it is 15% less than the average Senior Customer Care Officer Salary in India. Salary estimates are based on 5 latest salaries received from various employees of ICICI Bank India.

How does the salary of a Senior Customer Care Officer at ICICI Bank India compare with the average salary range for this job?

The average salary of a Senior Customer Care Officer at ICICI Bank is 15% less than the average salary of a Senior Customer Care Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than ICICI Bank to a Senior Customer Care Officer in India?

Standard Chartered Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹30.3 Lakhs per year
Mphasis Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹5.3 Lakhs per year
Mumbai Metro One Senior Customer Care Officer Salary - ₹3.0 Lakhs to ₹4.9 Lakhs per year
HDFC Bank Senior Customer Care Officer Salary - ₹2.3 Lakhs to ₹5.2 Lakhs per year
Concentrix Corporation Senior Customer Care Officer Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Care Officer at ICICI Bank in India?

The estimated take-home salary of a Senior Customer Care Officer at ICICI Bank ranges between ₹17,944 per month to ₹19,638 per month in India. The take-home salary calculation is based on the average ICICI Bank Senior Customer Care Officer salary in India which ranges between ₹2.1 Lakhs to ₹3.0 Lakhs per year for employees with experience between 1 years to 3 years. Check how did we calculate take home salary?

Tell us how to improve this page.

Home >
Salaries >
ICICI Bank Salaries >
ICICI Bank Senior Customer Care Officer Salaries

ICICI Bank Senior Customer Care Officer salary in India ranges between ₹2.1 Lakhs to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 ICICI Bank latest salaries received from various employees of ICICI Bank.

ICICI Bank Senior Customer Care Officer salaries in India

Companies similar to ICICI Bank for Senior Customer Care Officer

Latest annual salaries shared by ICICI Bank Senior Customer Care Officer

Experience wise ICICI Bank Senior Customer Care Officer salaries

Similar Designation salaries in ICICI Bank

Salary related reviews for ICICI Bank

Sales Executive in Ahmedabad

Deputy Manager in Bangalore / Bengaluru

Deputy Manager in Kolkata

Customer Service Associate in Chennai

Senior Process Associate in Hyderabad / Secunderabad

ICICI Bank Senior Customer Care Officer Salary FAQs

Tell us how to improve this page.