ICICI Bank Senior Customer Care Officer Salaries by 5 Employees (Updated 2025)

1 - 3 years exp.

₹2.1 Lakhs - ₹3 Lakhs

Low Confidence

Salary of majority employees

17% less than the average Senior Customer Care Officer Salary in Banking Companies for 1 - 3 years of experience

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Salaries in different departments

Customer Success, Service & Operations Senior Customer Care Officer Salary 2 - 3 years exp. (3 salaries)	₹2.1 L/yr - ₹3 L/yr
BFSI, Investments & Trading Senior Customer Care Officer Salary 1 year exp. (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.6 L/yr
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Finance & Accounting Senior Customer Care Officer Salary 2 years exp. (AmbitionBox Estimate)	₹2.6 L/yr - ₹3.2 L/yr

Last Updated: 12 Mar 2023

Companies similar to ICICI Bank for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Senior Customer Care Officer Salary 9 - 13 years exp. (7 salaries)	₹2.3 L/yr - ₹5.2 L/yr 50% more
Standard Chartered Senior Customer Care Officer Salary 4 - 6 years exp. (3 salaries)	₹2.9 L/yr - ₹30.3 L/yr 400% more
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Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 37% more
Mumbai Metro One Senior Customer Care Officer Salary 5 - 11 years exp. (19 salaries)	₹3 L/yr - ₹4.9 L/yr 52% more
Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 59% more

Senior Customer Care Officer salary at ICICI Bank ranges between ₹2.1 Lakhs to ₹3 Lakhs per year for employees with experience between 1 year to 3 years. Salary estimates are based on 5 latest salaries received from various employees of ICICI Bank.

Experience wise ICICI Bank Senior Customer Care Officer salaries

Last Updated: 12 Mar 2023

Experience	Avg Annual Salary
1 year (AmbitionBox Estimate)	₹2.4 L/yr - ₹5 L/yr
2 years (3 salaries)	₹2.1 L/yr - ₹3 L/yr
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3 years (AmbitionBox Estimate)	₹2 L/yr - ₹4.2 L/yr

Similar Designation salaries in ICICI Bank

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(14 salaries)

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Customer Care Executive Salary

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Senior Associate Salary

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Deputy Manager Salary

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₹2 L/yr - ₹10.8 L/yr

Salary related reviews for ICICI Bank

2.0

Rated by 1 employees for salary & benefits

Sales Executive in Ahmedabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 27 Nov 2024

4.0

for Salary and Benefits

Likes

...ous training and development programs to help employees enhance their skills. 2. _Competitive Salary_: ICICI Bank provides competitive salaries and benefits to its employees.

Salary - Good

Dislikes

Nothing

Skill development - Poor

+2 more

Deputy Manager in Bangalore / Bengaluru

Full Time

Sales & Business Development Department

4.0

• posted on 27 Oct 2024

3.0

for Salary and Benefits

Likes

Work life balance is there if you are a Virtual RM. Salary is below average as compared to posh cities where cost of living is high like Bangalore. HR policies is good. Fresher should take a chance to learn and embibe in the field. Coming to promotion it is by default your years of experience and expertise in the domain.

Job security - Good

+3 more

Dislikes

CTC Complexities Internal department change is not easy

Deputy Manager in Kolkata

Full Time

Risk Management & Compliance Department

3.0

• posted on 28 Jun 2024

4.0

for Salary and Benefits

Likes

The overall salary structure. Centralized appraisals.

Salary - Good

+1 more

Dislikes

Thank God for centralized appraisals, otherwise one wouldn't get a dime! The company culture is deteriorating with every passing minute. You won't get to learn new things unless the hierarchy sees their own benefit in it. Favourism and partiality goes hand in hand and at a peak level.

Skill development - Poor

+3 more

Customer Service Associate in Chennai

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 24 Jun 2024

2.0

for Salary and Benefits

Likes

We are getting salary every month within first week of months

Dislikes

Work culture giving extra works with the name of upgrade with same salary , growth in salary wise and promotion wise it's very slow growth and there is no any incentive when making any service plus so no value for your work

Salary - Poor

+3 more

Senior Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 16 Nov 2023

2.0

for Salary and Benefits

Likes

Working with icici is gud u get learn many things but if ur looking for salary part then it's very poor here offered salary and the salary u get has a huge difference after u joined icici u will regert like me over ur decision were as ur in situation that u can't leave the job and ur stucked their.

Skill development - Excellent

+3 more

Dislikes

It's working load and less salary increment and less growth opportunities.

Salary - Poor

+1 more

see more salary related reviews

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What people are saying about ICICI Bank

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a consultant

1w (edited)

Hi there , I have recently completed 2 rounds of interview with the ICICI for the position of Datawarehouse Architect(DATA ENGINEER) and the discussions with HR were very positive and they told me they will be soon contacting me for salary discussions. I searched through different platforms but I am unable to get exactly what is the range of this at ICICI, I have over 2 years of experience and my current CTC is 12LPA, It would be helpful for me to know what can be the expected range that I can have for this role at ICICI

Range of CTC for Datawarehouse Architect(Data Engineer) at ICICI

15 - 20 LPA

20 LPA +

0 participant . expiring in 3d

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ICICI Bank Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at ICICI Bank?

Senior Customer Care Officer salary at ICICI Bank in India ranges between ₹2.1 Lakhs to ₹3.0 Lakhs for experience between 1 years to 3 years. According to our estimates it is 17% less than the average Senior Customer Care Officer Salary in India. Salary estimates are based on 5 latest salaries received from various employees of ICICI Bank India.

How does the salary of a Senior Customer Care Officer at ICICI Bank India compare with the average salary range for this job?

The average salary of a Senior Customer Care Officer at ICICI Bank is 17% less than the average salary of a Senior Customer Care Officer in India. To know exact salary insights, login to view.

Which similar companies are paying more than ICICI Bank to a Senior Customer Care Officer in India?

Standard Chartered Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹30.3 Lakhs per year
Mphasis Senior Customer Care Officer Salary - ₹2.9 Lakhs to ₹5.3 Lakhs per year
Mumbai Metro One Senior Customer Care Officer Salary - ₹3.0 Lakhs to ₹4.9 Lakhs per year
HDFC Bank Senior Customer Care Officer Salary - ₹2.3 Lakhs to ₹5.2 Lakhs per year
Concentrix Corporation Senior Customer Care Officer Salary - ₹1.8 Lakhs to ₹6.0 Lakhs per year

What is the estimated take home salary of a Senior Customer Care Officer at ICICI Bank in India?

The estimated take-home salary of a Senior Customer Care Officer at ICICI Bank ranges between ₹17,944 per month to ₹19,638 per month in India. The take-home salary calculation is based on the average ICICI Bank Senior Customer Care Officer salary in India which ranges between ₹2.1 Lakhs to ₹3.0 Lakhs per year for employees with experience between 1 years to 3 years. Check how did we calculate take home salary?

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ICICI Bank Senior Customer Care Officer Salaries

ICICI Bank Senior Customer Care Officer salary in India ranges between ₹2.1 Lakhs to ₹3 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 ICICI Bank latest salaries received from various employees of ICICI Bank.

ICICI Bank Senior Customer Care Officer salaries in India

Companies similar to ICICI Bank for Senior Customer Care Officer

Latest annual salaries shared by ICICI Bank Senior Customer Care Officer

Experience wise ICICI Bank Senior Customer Care Officer salaries

Similar Designation salaries in ICICI Bank

Salary related reviews for ICICI Bank

Sales Executive in Ahmedabad

Deputy Manager in Bangalore / Bengaluru

Deputy Manager in Kolkata

Customer Service Associate in Chennai

Senior Process Associate in Hyderabad / Secunderabad

ICICI Bank Senior Customer Care Officer Salary FAQs

Tell us how to improve this page.