HDFC Bank Senior Customer Care Officer Salaries by 6 Employees (Updated 2025)

9 - 13 years exp.

₹2.5 Lakhs - ₹5.2 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

28% more than the average Senior Customer Care Officer Salary in Banking Companies for 9 - 13 years of experience

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Salaries in different departments

BFSI, Investments & Trading Senior Customer Care Officer Salary 12 years exp. (AmbitionBox Estimate)	₹3.2 L/yr - ₹3.9 L/yr
Customer Success, Service & Operations Senior Customer Care Officer Salary 9 years exp. (AmbitionBox Estimate)	₹4.7 L/yr - ₹5.7 L/yr
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Finance & Accounting Senior Customer Care Officer Salary 10 years exp. (AmbitionBox Estimate)	₹4.1 L/yr - ₹5 L/yr
Sales & Business Development Senior Customer Care Officer Salary 13 years exp. (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.3 L/yr
Administration & Facilities Senior Customer Care Officer Salary 10 years exp. (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.5 L/yr

Last Updated: 8 Mar 2025

Companies similar to HDFC Bank for Senior Customer Care Officer

Company name	Avg Annual Salary	Open Jobs
ICICI Bank Senior Customer Care Officer Salary 1 - 4 years exp. (5 salaries)	₹2.1 L/yr - ₹3 L/yr 36% less
Concentrix Corporation Senior Customer Care Officer Salary 1 - 10 years exp. (36 salaries)	₹1.8 L/yr - ₹6 L/yr 12% less
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Mumbai Metro One Senior Customer Care Officer Salary 5 - 11 years exp. (19 salaries)	₹3 L/yr - ₹4.9 L/yr 2% less
Mphasis Senior Customer Care Officer Salary 1 - 6 years exp. (17 salaries)	₹2.9 L/yr - ₹5.3 L/yr 2% more
Sammaan Capital Limited Senior Customer Care Officer Salary 0 - 6 years exp. (14 salaries)	₹2.2 L/yr - ₹4.1 L/yr 17% less

Senior Customer Care Officer salary at HDFC Bank ranges between ₹2.5 Lakhs to ₹5.2 Lakhs per year for employees with experience between 9 years to 13 years. Salary estimates are based on 6 latest salaries received from various employees of HDFC Bank.

Experience wise HDFC Bank Senior Customer Care Officer salaries

Last Updated: 8 Mar 2025

Experience	Avg Annual Salary
9 years (AmbitionBox Estimate)	₹4.7 L/yr - ₹6 L/yr
10 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.4 L/yr
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11 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.6 L/yr
12 years (AmbitionBox Estimate)	₹3 L/yr - ₹3.8 L/yr
13 years (AmbitionBox Estimate)	₹2.4 L/yr - ₹3 L/yr

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Salary related reviews for HDFC Bank

3.2

Rated by 3 employees for salary & benefits

Deputy Manager in Mumbai

Full Time

Finance & Accounting Department

1.0

• posted on 25 Mar 2025

2.0

for Salary and Benefits

Likes

Don't have anything to like here

Dislikes

No Work life balance here No opportunity for skill development. No proper salary hike If you and family suffering from anything and u not providing proper productivity due any issue then don't have job security.

Salary - Poor

+5 more

Deputy Manager in Guwahati (working remotely)

Full Time

Sales & Business Development Department

3.0

• posted on 09 Feb 2025

2.0

for Salary and Benefits

Likes

1.Good brand value in market. 2.Variety of products.

Skill development - Good

+1 more

Dislikes

1. They demands multiple products to sell at same time. 2. Senior managers are taking very high salary with less productive and ideas and they just do 2-3 hrs concall with staffs every day. 3. Unwanted pressure on so many things.

Salary - Poor

+1 more

Sales Executive in Jabalpur (working remotely)

Full Time

Finance & Accounting Department

5.0

• posted on 06 Feb 2025

5.0

for Salary and Benefits

Likes

strong brand reputation, dynamic work environment, excellent learning and development opportunities, supportive culture, focus on customer service, good career growth prospects, competitive compensation, and the ability to develop strong sales and financial management skills

Salary - Excellent

+6 more

Dislikes

SALARY ISSUE

Deputy Manager in Chennai

Full Time

Sales & Business Development Department

5.0

• posted on 04 Dec 2024

4.0

for Salary and Benefits

Likes

All are good job security, work life balance, Job satisfaction, Skills and knowledge development, these are all is good

Salary - Good

+6 more

Dislikes

Salary is not good. This company is a few things restricted to incentive and bonus and employee service not good. I am not satisfaction. These are all not good

Deputy Manager in Bhopal

Full Time

Sales & Business Development Department

2.0

• posted on 09 Oct 2024

2.0

for Salary and Benefits

Likes

Salary comes on time.

Dislikes

There is no one in the bank to explain And the ones that are old, new people treat them differently, & Timing is a big issue, like coming to the bank is on time but leaving is not fixed And there is a lot more to write but it cannot be completed in one line

Salary - Poor

+5 more

see more salary related reviews

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dhineshkumarr

works at

HDFC Bank

Seeking Advice for Banking Jobs

Hi Guys, I have 7 years experience in the banking sector. Currently looking for a job change, also applying for a job since January 2025, still i'm not getting interview calls/emails. Currently checking jobs in Linkedin, Naukri, Glassdoor, Indeed and Shine. Please advise guys how to get a call for the interview ??

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HDFC Bank Senior Customer Care Officer Salary FAQs

What is the salary of Senior Customer Care Officer at HDFC Bank ?

The average salary of a Senior Customer Care Officer at HDFC Bank in India typically ranges from ₹2.5 Lakhs to ₹5.2 Lakhs per year, depending on experience (from 9 years to 13 years).

The top 10% of Senior Customer Care Officer at HDFC Bank earn more than ₹5.2 Lakhs per year, and the top 1% earn over ₹5.2 Lakhs per year. Senior Customer Care Officer Salaries at HDFC Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 6 HDFC Bank employees in India.

What is the estimated take home salary of a Senior Customer Care Officer at HDFC Bank in India?

The estimated take-home salary of a Senior Customer Care Officer at HDFC Bank in India typically ranges from ₹29,316 to ₹30,690 per month. This is based on the average salary range of ₹2.5 Lakhs to ₹5.2 Lakhs per year for employees with experience ranging from 9 years to 13 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 6 salaries received from various employees of HDFC Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than HDFC Bank for Senior Customer Care Officer in India?

Mphasis

₹2.9 Lakhs to ₹5.3 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by HDFC Bank, depending on the role and experience level.

What is the salary of a Senior Customer Care Officer in companies similar to HDFC Bank in India?

The salary of a Senior Customer Care Officer at companies similar to HDFC Bank in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Mumbai Metro One	₹3.0 Lakhs to ₹4.9 Lakhs per year
Concentrix Corporation	₹1.8 Lakhs to ₹6.0 Lakhs per year
Sammaan Capital Limited	₹2.2 Lakhs to ₹4.1 Lakhs per year
ICICI Bank	₹2.1 Lakhs to ₹3.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Care Officer at HDFC Bank in India?

The salary growth for a Senior Customer Care Officer at HDFC Bank depends on factors such as experience, performance, and promotions. On average, a Senior Customer Care Officer can expect the following growth trajectory at HDFC Bank:

Experience	Average Salary Range
9 years	₹4.7 Lakhs to ₹6.0 Lakhs per year
10 years	₹4.2 Lakhs to ₹5.4 Lakhs per year
11 years	₹3.6 Lakhs to ₹4.6 Lakhs per year
12 years	₹3.0 Lakhs to ₹3.8 Lakhs per year

and so on.

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HDFC Bank Senior Customer Care Officer Salaries

HDFC Bank Senior Customer Care Officer salary in India ranges between ₹2.5 Lakhs to ₹5.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 6 HDFC Bank latest salaries received from various employees of HDFC Bank.