ICICI Bank Hyderabad / Secunderabad Customer Service Officer Salaries by 100+ Employees (Updated 2025)

0 - 7 years exp.

₹1.6 Lakh - ₹4.2 Lakhs

Salary of majority employees

9% less than the average Customer Service Officer Salary in Banking Companies for 0 - 7 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Service Officer Salary 0 - 7 years exp. (51 salaries)	₹1.9 L/yr - ₹4.2 L/yr
Finance & Accounting Customer Service Officer Salary 0 - 4 years exp. (22 salaries)	₹1.6 L/yr - ₹3 L/yr
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BFSI, Investments & Trading Customer Service Officer Salary 0 - 4 years exp. (20 salaries)	₹2.1 L/yr - ₹3.6 L/yr

Last Updated: 14 Jan 2025

Companies similar to ICICI Bank for Customer Service Officer in Hyderabad / Secunderabad

ICICI Bank Customer Service Officer Salary

0 - 7 years exp. (113 salaries)

₹1.6 L/yr - ₹4.2 L/yr

Company name	Avg Annual Salary	Open Jobs
HDFC Bank Customer Service Officer Salary 1 - 5 years exp. (4 salaries)	₹2.2 L/yr - ₹4.2 L/yr 2% more
Axis Bank Customer Service Officer Salary 1 - 7 years exp. (49 salaries)	₹1.8 L/yr - ₹5.8 L/yr 33% more
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Kotak Mahindra Bank Customer Service Officer Salary 1 - 5 years exp. (11 salaries)	₹1.5 L/yr - ₹3.7 L/yr 1% more
Equitas Small Finance Bank Customer Service Officer Salary 0 - 7 years exp. (17 salaries)	₹1.6 L/yr - ₹5 L/yr 9% less	2 job openings
DBS Bank Customer Service Officer Salary 1 - 7 years exp. (5 salaries)	₹3.4 L/yr - ₹7.3 L/yr 77% more	1 job opening

Customer Service Officer salary at ICICI Bank ranges between ₹1.6 Lakh to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 113 latest salaries received from various employees of ICICI Bank.

Experience wise ICICI Bank Customer Service Officer salaries in Hyderabad / Secunderabad

Last Updated: 14 Jan 2025

Experience	Avg Annual Salary
Fresher (13 salaries)	₹2 L/yr - ₹3.3 L/yr
1 year (37 salaries)	₹1.6 L/yr - ₹4 L/yr
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2 years (23 salaries)	₹2 L/yr - ₹4 L/yr
3 years (14 salaries)	₹2.3 L/yr - ₹4 L/yr
4 years (12 salaries)	₹2 L/yr - ₹4.2 L/yr
5 years (8 salaries)	₹2.9 L/yr - ₹4 L/yr
6 years (5 salaries)	₹2.3 L/yr - ₹4 L/yr
7 years (AmbitionBox Estimate)	₹1.5 L/yr - ₹4 L/yr

View all

Similar Designation salaries in ICICI Bank

Customer Service Executive Salary

(121 salaries)

₹1.15 L/yr - ₹4.7 L/yr

Customer Service Associate Salary

(80 salaries)

₹2 L/yr - ₹4.5 L/yr

Customer Service Manager Salary

(79 salaries)

₹1.8 L/yr - ₹6 L/yr

Customer Care Executive Salary

(64 salaries)

₹1.5 L/yr - ₹5 L/yr

Customer Support Executive Salary

(39 salaries)

₹1.5 L/yr - ₹3.7 L/yr

Customer Relationship Manager Salary

(26 salaries)

₹2.4 L/yr - ₹8 L/yr

Customer Support Associate Salary

(17 salaries)

₹2.4 L/yr - ₹4.5 L/yr

Senior Customer Service Executive Salary

(9 salaries)

₹2.5 L/yr - ₹3.75 L/yr

Customer Service Representative Salary

(5 salaries)

₹1.75 L/yr - ₹3.5 L/yr

Salary related reviews for ICICI Bank

3.9

Rated by 21 employees for salary & benefits

Customer Service Officer in Ahmedabad

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 08 Oct 2024

2.0

for Salary and Benefits

Likes

its a good bank very well digitalize user friendly and smooth working style. hazzle free working environment for both customer and emplyoo

Dislikes

when i was working in icici i got salary hike in 3rd year of working. before that there was not satisfactory salary increment i found. very basic very nominal

Salary - Poor

+2 more

Customer Service Officer in Kolkata

Full Time

BFSI, Investments & Trading Department

2.0

• posted on 09 Mar 2023

2.0

for Salary and Benefits

Likes

There are lots of things which we can learn and develop our skills.

Job security - Good

Dislikes

If you guys can manage excess work pressure that too business pressure then it's good, but salary is not as expected according to work

Salary - Poor

+3 more

Customer Service Officer in Bulandshahr

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 28 Aug 2021

3.0

for Salary and Benefits

Likes

I'm very lucky because I have the best colleagues. They are supportive and understanding.

Skill development - Excellent

Dislikes

ICICI Bank didn't work on their employees work life balance and on their growth. Also they provide very low salary to their employees.

Promotions - Poor

+1 more

Customer Service Officer in Jalgaon

BFSI, Investments & Trading Department

5.0

• posted on 04 Jan 2021

5.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Excellent

+6 more

Dislikes

Regarding transfer

Customer Service Officer in Pune

Customer Success, Service & Operations Department

3.0

• posted on 02 May 2021

3.0

for Salary and Benefits

Likes

Skill development and learning,job security

Skill development - Good

+1 more

Dislikes

... employee is depend on your business for the branch boss uses abussive language.salary is very less as compared to work.if you are not performing well your boss forces you to resign from your job.

Work satisfaction - Poor

+2 more

see more salary related reviews

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What people are saying about ICICI Bank

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an assistant manager

Need guidance for career growth in Banking and finance domain.

Hey all, I'm working in a bank as a relationship manager with a package of 3.0 Lac of salary, and I now have 1 year of experience in retail banking. Before that, I had 1 year of experience as a customer support associate. Highest education qualification - Graduate in commerce Expecting your guidance on which skills and certifications I need to acquire for a high-paying job in the banking domain.

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ICICI Bank Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at ICICI Bank Hyderabad / Secunderabad?

Customer Service Officer salary at ICICI Bank in Hyderabad / Secunderabad ranges between ₹1.6 Lakhs to ₹4.2 Lakhs for less than 1 year of experience to 7 years. According to our estimates it is 9% less than the average Customer Service Officer Salary in India. Salary estimates are based on 113 latest salaries received from various employees of ICICI Bank Hyderabad / Secunderabad.

How does the salary of a Customer Service Officer at ICICI Bank Hyderabad / Secunderabad compare with the average salary range for this job?

The average salary of a Customer Service Officer at ICICI Bank is 9% less than the average salary of a Customer Service Officer in Hyderabad / Secunderabad. To know exact salary insights, login to view.

Which similar companies are paying more than ICICI Bank to a Customer Service Officer in Hyderabad / Secunderabad?

DBS Bank Customer Service Officer Salary - ₹3.4 Lakhs to ₹7.3 Lakhs per year
Axis Bank Customer Service Officer Salary - ₹1.8 Lakhs to ₹5.8 Lakhs per year
HDFC Bank Customer Service Officer Salary - ₹2.2 Lakhs to ₹4.2 Lakhs per year
Kotak Mahindra Bank Customer Service Officer Salary - ₹1.5 Lakhs to ₹3.7 Lakhs per year

What is the salary of a Customer Service Officer in companies similar to ICICI Bank in Hyderabad / Secunderabad?

Equitas Small Finance Bank Customer Service Officer Salary - ₹1.6 Lakhs to ₹5.0 Lakhs per year

What is the estimated take home salary of a Customer Service Officer at ICICI Bank in Hyderabad / Secunderabad?

The estimated take-home salary of a Customer Service Officer at ICICI Bank ranges between ₹22,936 per month to ₹24,406 per month in Hyderabad / Secunderabad. The take-home salary calculation is based on the average ICICI Bank Customer Service Officer salary in India which ranges between ₹1.6 Lakhs to ₹4.2 Lakhs per year for employees with less than 1 year of experience to 7 years. Check how did we calculate take home salary?

What is the notice period for Customer Service Officer at ICICI Bank in Hyderabad / Secunderabad?

According to AmbitionBox, 67% of the ICICI Bank Customer Service Officers in Hyderabad / Secunderabad reported a notice period of 15 days or less, 28% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 21 responses on AmbitionBox in last 2 years.

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ICICI Bank Customer Service Officer Salaries in Hyderabad / Secunderabad

ICICI Bank Customer Service Officer salary in Hyderabad / Secunderabad ranges between ₹1.6 Lakh to ₹4.2 Lakhs with an average annual salary of ₹. Salary estimates are based on 113 ICICI Bank latest salaries received from various employees of ICICI Bank.