Genpact Customer Service Professional Salaries by 3 Employees (Updated 2024)

5 - 16 years exp.

₹3 Lakhs - ₹5.5 Lakhs

Low Confidence

Salary of majority employees

26% more than the average Customer Service Professional Salary in IT Services & Consulting Companies for 5 - 16 years of experience

Interested in this particular role?

Last Updated: 14 Jul 2023

Companies similar to Genpact for Customer Service Professional

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Professional Salary 4 - 10 years exp. (11 salaries)	₹2.9 L/yr - ₹5.5 L/yr 5% less
Wipro Customer Service Professional Salary 1 - 5 years exp. (8 salaries)	₹1.8 L/yr - ₹3.2 L/yr 31% less
Login to view exact salary
HCLTech Customer Service Professional Salary 0 - 3 years exp. (10 salaries)	₹1.7 L/yr - ₹7 L/yr 25% less
Tech Mahindra Customer Service Professional Salary 0 - 5 years exp. (64 salaries)	₹1.5 L/yr - ₹4.9 L/yr 37% less
Cognizant Customer Service Professional Salary 0 - 1 year exp. (4 salaries)	₹1.8 L/yr - ₹2.3 L/yr 51% less
Accenture Customer Service Professional Salary 1 - 7 years exp. (14 salaries)	₹2.5 L/yr - ₹7 L/yr 12% more
Capgemini Customer Service Professional Salary 3 - 6 years exp. (3 salaries)	₹3.9 L/yr - ₹14.6 L/yr 109% more
Sutherland Global Services Customer Service Professional Salary 0 - 5 years exp. (18 salaries)	₹2 L/yr - ₹3.5 L/yr 38% less
DXC Technology Customer Service Professional Salary 2 - 10 years exp. (8 salaries)	₹5 L/yr - ₹17.3 L/yr 162% more

Customer Service Professional salary at Genpact ranges between ₹3 Lakhs to ₹5.5 Lakhs per year for employees with experience between 5 years to 16 years. Salary estimates are based on 3 latest salaries received from various employees of Genpact.

Experience wise Genpact Customer Service Professional salaries

Last Updated: 14 Jul 2023

Experience	Avg Annual Salary
5 years (AmbitionBox Estimate)	₹5 L/yr - ₹6.3 L/yr
7 years (AmbitionBox Estimate)	₹3.5 L/yr - ₹4.5 L/yr
Login to view exact salary
15+ years (AmbitionBox Estimate)	₹2.7 L/yr - ₹3.5 L/yr

Similar Designation salaries in Genpact

Customer Service Associate Salary

(86 salaries)

₹1.45 L/yr - ₹4.72 L/yr

Customer Service Executive Salary

(125 salaries)

₹1.2 L/yr - ₹7 L/yr

Customer Service Representative Salary

(23 salaries)

₹2.33 L/yr - ₹4.7 L/yr

Customer Care Executive Salary

(99 salaries)

₹1 L/yr - ₹5 L/yr

Customer Support Associate Salary

(21 salaries)

₹2 L/yr - ₹3.3 L/yr

Customer Support Executive Salary

(101 salaries)

₹1.4 L/yr - ₹4.5 L/yr

Senior Customer Service Executive Salary

(22 salaries)

₹2.6 L/yr - ₹5.8 L/yr

Senior Process Associate Salary

(4k salaries)

₹1 L/yr - ₹7 L/yr

Process Developer Salary

(35.9k salaries)

₹1.05 L/yr - ₹6.8 L/yr

Back Office Executive Salary

(49 salaries)

₹1 L/yr - ₹4.05 L/yr

Salary related reviews for Genpact

2.0

Rated by 1 employees for salary & benefits

Process Developer in New Delhi

Full Time

Finance & Accounting Department

5.0

• posted on 28 Nov 2024

5.0

for Salary and Benefits

Likes

I like the culture of genpect which is very friendly.

Dislikes

Genpact is a great company but only problem was the way they hire a person. The salary was not given as per my knowledge. It was decided based on last drawn salary.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

2.0

• posted on 27 Nov 2024

1.0

for Salary and Benefits

Likes

Nothing at all, they don't provide tea also for free. We need to buy it. Even food also. And you will get promotion if you do oiling and buttering to your manager.

Dislikes

Everything, low salary package. Can facility is worst, It took 2 and half hour to reach just 5km.

Senior Process Associate in Gurgaon / Gurugram

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 23 Nov 2024

3.0

for Salary and Benefits

Likes

The leadership is there with you, sitting next to you. The actual visibility in layman language. One can learn and shadow multiple task or skills can be improved. Training and learning are one of the best features one can apply for and it’s easy to apply unlike other organisation.

Dislikes

I do not have dislikes however the one part that I really think that can improve is Salary structure. This should at least match the brand value that Genpact has in the market.

Senior Process Associate in Noida

Full Time

Finance & Accounting Department

4.0

• posted on 18 Nov 2024

3.0

for Salary and Benefits

Likes

Hybrid models Job security

Dislikes

Some Manager behaviour is not good. I am working here to less salary even in my team same folks also work double of my package with same experience. We work here every day 10 to 12 hours continued without overtime payouts. I don't want to wright here everything.

Process Associate in Hyderabad / Secunderabad

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 02 Nov 2024

1.0

for Salary and Benefits

Likes

Genpact is good but GoDaddy process is gross

Dislikes

6 days working, only one week of, salary also is 15k per month only, customers u get are terrible, it's more like a sales roles, if ur interested in sales then only apply for this role else dont

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about Genpact

View All

an associate

Should I accept the offer or any other advice ?

I was working as an Associate in a medical billing company with a CTC of 3.75 LPA. I’ve received an offer from Genpact in the same field (medical billing/insurance claims) with a salary of 4.5 LPA, but the shift is from 5:30 p.m. to 2:30 a.m., which is not ideal for me but I can still manage. I’m 25 and have 2 years of work experience and have been without a job for 3 months for the CAT exam (unfortunately, no hopes there). I’m really confused about what direction to take with my career. Should I accept the Genpact offer, or is it better to keep looking for other opportunities? Any advice or guidance would be greatly appreciated!

Got a question about Genpact?

Ask anonymously on communities.

Genpact Customer Service Professional Salary FAQs

What is the notice period for Customer Service Professional at Genpact?

According to AmbitionBox, 100% of the Genpact Customer Service Professionals reported a notice period of 15 days or less.This is based on 1 response on AmbitionBox in last 2 years.

Tell us how to improve this page.

Genpact Customer Service Professional Salaries by Location

Home >
Salaries >
Genpact Salaries >
Genpact Customer Service Professional Salaries

Genpact Customer Service Professional salary in India ranges between ₹3 Lakhs to ₹5.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 3 Genpact latest salaries received from various employees of Genpact.