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SMFG India Credit

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4.0

based on 4.1k Reviews

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Customer Success, Service & Operations

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SMFG India Credit Customer Success, Service & Operations Department Salaries in India

based on 791 latest salaries
Designation Avg Annual Salary Open Jobs

Transaction Officer

0 - 6 years exp. (45 salaries)
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₹1.6 L/yr - ₹3.8 L/yr

Operations Executive

1 - 7 years exp. (35 salaries)
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₹1.7 L/yr - ₹4 L/yr

Customer Service Executive

2 - 8 years exp. (29 salaries)
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₹1.4 L/yr - ₹5.2 L/yr

Customer Relationship Officer

0 - 8 years exp. (28 salaries)
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₹2.3 L/yr - ₹4.1 L/yr

Starting your career? Discover SMFG India Credit fresher salaries in India

Customer Relation Officer

1 - 6 years exp. (27 salaries)
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₹1.6 L/yr - ₹3.3 L/yr

Credit Processing Associate

0 - 5 years exp. (20 salaries)
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₹1.5 L/yr - ₹3.1 L/yr

Customer Service Officer

2 - 13 years exp. (18 salaries)
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₹2.5 L/yr - ₹5.3 L/yr

Operations Officer

1 - 6 years exp. (15 salaries)
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₹1.5 L/yr - ₹3.5 L/yr

Sales Executive

1 - 7 years exp. (11 salaries)
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₹2 L/yr - ₹4 L/yr

Credit Officer

0 - 5 years exp. (11 salaries)
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₹1.7 L/yr - ₹4.5 L/yr

Team Lead

3 - 9 years exp. (10 salaries)
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₹2.8 L/yr - ₹7 L/yr

Agency Manager

3 - 10 years exp. (10 salaries)
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₹2.6 L/yr - ₹6 L/yr

Operations Manager

3 - 13 years exp. (9 salaries)
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₹2 L/yr - ₹9.2 L/yr

Collection Officer

1 - 4 years exp. (9 salaries)
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₹2.3 L/yr - ₹3.7 L/yr

Senior Customer Relationship Officer

3 - 6 years exp. (8 salaries)
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₹2.4 L/yr - ₹4 L/yr

Individual Relationship Officer

1 - 6 years exp. (8 salaries)
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₹2.1 L/yr - ₹3.2 L/yr

Branch Credit Manager

3 - 11 years exp. (8 salaries)
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₹2 L/yr - ₹5.6 L/yr

Branch Sales Manager

5 - 12 years exp. (8 salaries)
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₹3.7 L/yr - ₹8.5 L/yr

Senior Operations Manager

5 - 25 years exp. (8 salaries)
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₹15.8 L/yr - ₹21 L/yr

Customer Service Associate

1 - 6 years exp. (8 salaries)
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₹2.4 L/yr - ₹3.2 L/yr

Last Updated: 1 Feb, 2025

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New Job, Higher Pay, Now I’m Feeling Awkward
I’ve been at my new job for about six months now, and everything’s been going great! I’m getting positive feedback from my manager, and I get along well with the team. The thing is, when I started, my salary offer ended up being much higher than the initial number discussed during my interview. I didn’t negotiate and just accepted the offer. So, fast forward to happy hour with the team, and the topic of salary comes up. I, unfortunately, shared what I’m making, and let’s just say... it didn’t sit well with the others who have been on the team for years and make less than me. They weren’t mad at me, but now I’m feeling a bit uncomfortable and unsure how to handle this situation. Has anyone had something like this happen? How did you deal with it? Let’s chat!
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Salary related reviews for SMFG India Credit

3.8

Rated by 260 employees for salary & benefits

Tele Calling Officer in Rajahmundry

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 15 Dec 2024
4.0
 for  Salary and Benefits

Likes

I worked as a tele calling officer. I like the salary and benefits. But I didn't receive them because of I'm a tele calling officer l.

read more
  • Salary - Good

Dislikes

Internal politics. Senior officers are very rude to freshers. Very less opportunities to promotions. Unsecured for women.

read more
  • Promotions - Poor
    • +2 more

Collection Officer in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 29 Sep 2023
5.0
 for  Salary and Benefits

Likes

I am happy with working pattern like a home, salary,perks is heigher from a standards MNC . I had given 💯 percentage from our end.

read more
  • Salary - Excellent
    • +3 more

Dislikes

Some time learning and promotion things not meet accordance to me. Overall some time happy rather not satisfied.

  • Promotions - Poor

Officer in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 24 Mar 2023
5.0
 for  Salary and Benefits

Likes

I am very happy from this this company People Management, Working Pattern, Salary & Perks, Work Life Balance except other things like Learning & Development, Motivational Thoughts.

read more
  • Salary - Excellent
    • +4 more

Dislikes

Learning & Development, Next Level (Promotion).

  • Skill development - Poor
    • +1 more

Assistant Manager Operations in Andheri Regional Office

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 04 Dec 2022
3.0
 for  Salary and Benefits

Likes

work life balance in the organisation is very good as compared to other NBFCs.

  • Job security - Excellent
    • +1 more

Dislikes

Need more financial benefits to its existing experience employees instead of hiring new employee with higher package without proper Knowledge or experience.

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Senior Telecalling Officer in Gurgaon / Gurugram

Customer Success, Service & Operations Department

5.0
  •  posted on 30 Mar 2022
5.0
 for  Salary and Benefits

Likes

Good work environment and culture. This company is very good and better.

  • Salary - Excellent
    • +6 more

Dislikes

There is a lot of politics and the management doesn't address our issues. Salary is decent but career growth is slow. There is bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

read more
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SMFG India Credit interview questions by designations

Sales Manager (14)Branch Credit Manager (13)Credit Manager (12)Branch Collection Incharge (6)
View all 144 interview experiences
More about working at SMFG India Credit
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#17 Best Large Company - 2021

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SMFG India Credit Salary FAQs

How much does SMFG India Credit pay per year?
The average SMFG India Credit salary ranges from approximately ₹0.8 Lakh to ₹2 Lakhs per year for a R O and ₹45 Lakhs to ₹1 Crore per year for a Senior Vice President. Salary estimates are based on 791 SMFG India Credit salaries received from various employees of SMFG India Credit. SMFG India Credit employees rate the overall salary and benefits package 3.8/5 stars.
What is the highest salary in SMFG India Credit?
The highest-paying job at SMFG India Credit is a Senior Vice President with a salary of ₹45 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹17 lakhs per year. The top 1% earn more than a whopping ₹50 lakhs per year.
What is the minimum salary in SMFG India Credit?
Minimum salary at SMFG India Credit depends on the role you are applying for. For Transaction Officer the minimum salary is ₹1.4 Lakh to ₹3.8 Lakhs per year, and for Agency Manager the minimum salary is ₹2.3 Lakhs to ₹6.3 Lakhs per year and so on.
What is the salary package for freshers in SMFG India Credit?
The average salary at SMFG India Credit for freshers varies from ₹1.4 Lakh to ₹2.5 Lakhs per year for GCO and ₹3.8 Lakhs to ₹12.2 Lakhs per year for Management Trainee.
What is the notice period at SMFG India Credit in Customer Success, Service & Operations Department?
According to AmbitionBox, 33% of the SMFG India Credit employees in Customer Success, Service & Operations Department reported a notice period of 3 Months, 29% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 960 responses on AmbitionBox in last 2 years.

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SMFG India Credit Customer Success, Service & Operations Salaries by Location

Average annual salary in Customer Success, Service & Operations department at SMFG India Credit is INRunlock blur . Salary estimates are based on 791 SMFG India Credit latest salaries received from various employees of SMFG India Credit.

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