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SMFG India Credit Customer Service Officer salaries in India (Updated 2025)

Annual salary range
2 - 14 years exp.
₹2.4 Lakhs - ₹5.3 Lakhs
Salary of majority employees
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18% more than the average Customer Service Officer Salary in NBFC Companies for 2 - 14 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Officer Salary
2 - 13 years exp. (17 salaries)
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₹2.5 L/yr - ₹5.3 L/yr

BFSI, Investments & Trading
Customer Service Officer Salary
2 - 14 years exp. (8 salaries)
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₹2.4 L/yr - ₹4.5 L/yr

Finance & Accounting
Customer Service Officer Salary
2 - 6 years exp. (AmbitionBox Estimate)
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₹3.7 L/yr - ₹4.5 L/yr

Marketing & Communication
Customer Service Officer Salary
9 - 12 years exp. (AmbitionBox Estimate)
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₹3.1 L/yr - ₹4.1 L/yr

CSR & Social Service
Customer Service Officer Salary
3 - 8 years exp. (AmbitionBox Estimate)
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₹2.8 L/yr - ₹4.2 L/yr

Last Updated: 19 Mar 2025

Companies similar to SMFG India Credit for Customer Service Officer

Company name Avg Annual Salary Open Jobs
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₹1.2 L/yr - ₹2.8 L/yr

arrow icon 45% less
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₹1.1 L/yr - ₹3.9 L/yr

arrow icon 37% less
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IIFL Finance Customer Service Officer Salary

0 - 10 years exp. (18 salaries)

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₹1.3 L/yr - ₹4 L/yr

arrow icon 26% less
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Aye Finance Customer Service Officer Salary

1 - 4 years exp. (15 salaries)

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₹2.5 L/yr - ₹3.3 L/yr

arrow icon 26% less
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₹1.5 L/yr - ₹2.5 L/yr

arrow icon 45% less
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₹3 L/yr - ₹3.2 L/yr

arrow icon 19% less
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₹1.8 L/yr - ₹3 L/yr

arrow icon 39% less
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₹1.9 L/yr - ₹2.5 L/yr

arrow icon 44% less
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IIFL SAMASTA Customer Service Officer Salary

1 - 4 years exp. (3 salaries)

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₹2 L/yr - ₹2.6 L/yr

arrow icon 42% less
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₹2.6 L/yr - ₹2.8 L/yr

arrow icon 28% less
Customer Service Officer salary at SMFG India Credit ranges between ₹2.4 Lakhs to ₹5.3 Lakhs per year for employees with experience between 2 years to 14 years. Salary estimates are based on 36 latest salaries received from various employees of SMFG India Credit.

Latest annual salaries shared by SMFG India Credit Customer Service Officer

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Experience wise SMFG India Credit Customer Service Officer salaries

Last Updated: 19 Mar 2025

Experience Avg Annual Salary
2 years  (5 salaries)

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₹2.4 L/yr - ₹4.2 L/yr
3 years  (4 salaries)

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₹2.8 L/yr - ₹6.6 L/yr
4 years  (4 salaries)

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₹3.5 L/yr - ₹4 L/yr
5 years  (5 salaries)

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₹3.6 L/yr - ₹4.2 L/yr
6 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.5 L/yr
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Similar Designation salaries in SMFG India Credit

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₹2.1 L/yr - ₹7.08 L/yr
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₹2.4 L/yr - ₹3.2 L/yr
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₹1.35 L/yr - ₹5.2 L/yr
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₹3 L/yr - ₹4.5 L/yr
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₹1.6 L/yr - ₹3.5 L/yr
Service Engineer Salary
(AmbitionBox Estimate)
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₹11.3 L/yr - ₹14.5 L/yr
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₹3.5 L/yr - ₹3.6 L/yr
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₹2 L/yr - ₹4.05 L/yr
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₹2.45 L/yr - ₹3.5 L/yr
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₹3 L/yr - ₹5.39 L/yr

Top skills at SMFG India Credit for Customer Service Officer

Customer Service Customer Service Inbound Calls Customer Management Administration Management Customer Relationship customer support Customer Handling Solving Queries Inbound Calls CRM Management Customer Retention Finone

Salary related reviews for SMFG India Credit

3.3

Rated by 11 employees for salary & benefits

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 22 Mar 2024

5.0
 for  Salary and Benefits

Likes

I'm happy to work with SMFG company this company is excellent for every employee good salary very good incentives and also good growth 📈 working here thanks to big opportunity for me SMFG india credit

read more
  • Salary - Excellent
  • +6 more

Dislikes

Nothing dislike this company it's a very good company more than other NBFC companies

Full Time

 · 

Sales & Business Development Department

5.0
  •  posted on 04 Mar 2023

3.0
 for  Salary and Benefits

Likes

There are many products here from which we get a lot of knowledge

  • Skill development - Excellent
  • +5 more

Dislikes

The salary that should have been received according to the work was not known! When the full salary was not received even after completing the achievement goal.

read more

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 31 May 2022

5.0
 for  Salary and Benefits

Likes

...'s worst to selling product due to high interest rate and poor customer service. Other hand, Employees are getting good salary and other benefits.

read more
  • Salary - Excellent
  • +4 more

Dislikes

Poor customer service &high interest rate

Full Time

 · 

Sales & Business Development Department

3.0
  •  posted on 16 Sep 2023

4.0
 for  Salary and Benefits

Likes

Nice company.work condition is good. Get good insentive. Hear work and family can manage easily time manage.

  • Salary - Good
  • +2 more

Dislikes

...policy. Company hold the old staff. they can't support new join . No pramotions. They not pay TA DA expenses properly.

read more
  • Skill development - Bad
  • +1 more

Customer Success, Service & Operations Department

4.0
  •  posted on 23 Jul 2021

4.0
 for  Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more
  • Salary - Good
  • +6 more

Dislikes

...ot okThere is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 2 years before which you cannot resign. On the job training is not given to new joinees.

read more
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SMFG India Credit Customer Service Officer Salary FAQs

What is the salary of Customer Service Officer at SMFG India Credit ?
The average salary of a Customer Service Officer at SMFG India Credit in India typically ranges from ₹2.4 Lakhs to ₹5.3 Lakhs per year, depending on experience (from 2 years to 14 years).

The top 10% of Customer Service Officer at SMFG India Credit earn more than ₹4.5 Lakhs per year, and the top 1% earn over ₹5.3 Lakhs per year. Customer Service Officer Salaries at SMFG India Credit can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 30+ SMFG India Credit employees in India.
What is the estimated take home salary of a Customer Service Officer at SMFG India Credit in India?
The estimated take-home salary of a Customer Service Officer at SMFG India Credit in India typically ranges from ₹28,611 to ₹29,996 per month. This is based on the average salary range of ₹2.4 Lakhs to ₹5.3 Lakhs per year for employees with experience ranging from 2 years to 14 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 30+ salaries received from various employees of SMFG India Credit. Check how we calculate in-hand salary with our in-hand salary calculator.
What are the key skills required to be a Customer Service Officer at SMFG India Credit ?
To be a Customer Service Officer at SMFG India Credit in india, the key skills required include:

  • - Customer Service
  • - Customer Service
  • - Inbound Calls
  • - Customer Management
  • - Administration Management

These skills are highly valued at SMFG India Credit and are crucial for successful performance in a Software Engineering role.
What is the salary of a Customer Service Officer in companies similar to SMFG India Credit in India?
The salary of a Customer Service Officer at companies similar to SMFG India Credit in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Aditya Birla Finance ₹3.0 Lakhs to ₹3.2 Lakhs per year
Aye Finance ₹2.5 Lakhs to ₹3.3 Lakhs per year
IIFL Finance ₹1.3 Lakhs to ₹4.0 Lakhs per year
Shriram Finance ₹2.6 Lakhs to ₹2.8 Lakhs per year
HDB Financial Services ₹1.1 Lakhs to ₹3.9 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.
How the salary growth look like for a Customer Service Officer at SMFG India Credit in India?
The salary growth for a Customer Service Officer at SMFG India Credit depends on factors such as experience, performance, and promotions. On average, a Customer Service Officer can expect the following growth trajectory at SMFG India Credit:

Experience Average Salary Range
2 years ₹2.4 Lakhs to ₹4.2 Lakhs per year
3 years ₹2.8 Lakhs to ₹6.6 Lakhs per year
4 years ₹3.5 Lakhs to ₹4.0 Lakhs per year
5 years ₹3.6 Lakhs to ₹4.2 Lakhs per year
and so on.

Tell us how to improve this page.

SMFG India Credit Customer Service Officer salary in India ranges between ₹2.4 Lakhs to ₹5.3 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 36 SMFG India Credit latest salaries received from various employees of SMFG India Credit.