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SMFG India Credit

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4.0

based on 4.1k Reviews

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Mumbai
Customer Success, Service & Operations

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SMFG India Credit Customer Success, Service & Operations Department Salaries in Mumbai

based on 197 latest salaries
Designation Avg Annual Salary Open Jobs

Customer Relation Officer

1 - 6 years exp. · Mumbai (17 salaries)
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₹2 L/yr - ₹3.3 L/yr

Customer Service Executive

2 - 8 years exp. · Mumbai (13 salaries)
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₹2.7 L/yr - ₹4.8 L/yr

Customer Relationship Officer

0 - 5 years exp. · Mumbai (11 salaries)
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₹2.7 L/yr - ₹3.7 L/yr

Senior Operations Manager

5 - 25 years exp. · Mumbai (6 salaries)
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₹15.8 L/yr - ₹21 L/yr

Starting your career? Discover SMFG India Credit fresher salaries in India

Operations Executive

2 - 7 years exp. · Mumbai (6 salaries)
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₹1.7 L/yr - ₹3.5 L/yr

Team Lead

3 - 9 years exp. · Mumbai (5 salaries)
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₹3.8 L/yr - ₹7 L/yr

Customer Service Associate

1 - 6 years exp. · Mumbai (4 salaries)
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₹3 L/yr - ₹3.2 L/yr

Manager M1

8 - 11 years exp. · Mumbai (4 salaries)
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₹8.5 L/yr - ₹9.8 L/yr

Back Office Executive

0 - 8 years exp. · Mumbai (4 salaries)
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₹2.4 L/yr - ₹3 L/yr

Manager Technology

6 - 9 years exp. · Mumbai (3 salaries)
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₹12 L/yr - ₹15 L/yr

Customer Care Executive

2 - 5 years exp. · Mumbai (3 salaries)
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₹2.5 L/yr - ₹3.5 L/yr

Senior Customer Service Executive

3 - 8 years exp. · Mumbai (3 salaries)
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₹3 L/yr - ₹5.4 L/yr

Customer Service Officer

2 - 5 years exp. · Mumbai (3 salaries)
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₹2.5 L/yr - ₹4.7 L/yr

Management Trainee

0 - 2 years exp. · Mumbai (3 salaries)
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₹7.2 L/yr - ₹11.3 L/yr

Loan Executive

2 - 10 years exp. · Mumbai (AmbitionBox Estimate)
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₹1.4 L/yr - ₹1.7 L/yr

MIS Executive

2 - 4 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.6 L/yr - ₹4.7 L/yr

Coordinator

3 - 6 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

Agency Manager

3 - 5 years exp. · Mumbai (AmbitionBox Estimate)
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₹2.6 L/yr - ₹6 L/yr

Operations Manager

8 - 12 years exp. · Mumbai (AmbitionBox Estimate)
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₹7.7 L/yr - ₹9.2 L/yr

Marketing Manager

7 - 8 years exp. · Mumbai (AmbitionBox Estimate)
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₹6.4 L/yr - ₹8.2 L/yr

Last Updated: 1 Feb, 2025

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Salary Negotiation in an interview
Hi, I have had a first round of interview with the company. And mentioned my salary expectations as 15- 20% from my previous LPA. But after that I feel like I have undervalued my expectations. Being in the field for 9 years with the required skill, considering the market and the prospect company is a well known builder, i should have asked more. Anyway a face to face interview is scheduled next week. How to ask them a higher salary from what I have mentioned earlier. And how much I can ask more. Please help. Thanks in advance.
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Salary related reviews for SMFG India Credit

3.6

Rated by 49 employees for salary & benefits

Collection Officer in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 29 Sep 2023
5.0
 for  Salary and Benefits

Likes

I am happy with working pattern like a home, salary,perks is heigher from a standards MNC . I had given 💯 percentage from our end.

read more
  • Salary - Excellent
    • +3 more

Dislikes

Some time learning and promotion things not meet accordance to me. Overall some time happy rather not satisfied.

  • Promotions - Poor

Officer in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 24 Mar 2023
5.0
 for  Salary and Benefits

Likes

I am very happy from this this company People Management, Working Pattern, Salary & Perks, Work Life Balance except other things like Learning & Development, Motivational Thoughts.

read more
  • Salary - Excellent
    • +4 more

Dislikes

Learning & Development, Next Level (Promotion).

  • Skill development - Poor
    • +1 more

Operations Executive in Mumbai

Customer Success, Service & Operations Department

4.0
  •  posted on 26 May 2022
3.0
 for  Salary and Benefits

Likes

...rent learning skills we get not only one same work. Teammates are supportive. About Dislikes - I had worked over 3yrs, but no increment, no bonus, no incentive and all. Only work that's it.

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  • Skill development - Excellent
    • +5 more

Dislikes

I had worked over 3yrs, but no increment, no bonus, no overtime extra money, no incentive and all. Only work

read more

Tele Calling Officer in Rajahmundry

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 15 Dec 2024
4.0
 for  Salary and Benefits

Likes

I worked as a tele calling officer. I like the salary and benefits. But I didn't receive them because of I'm a tele calling officer l.

read more
  • Salary - Good

Dislikes

Internal politics. Senior officers are very rude to freshers. Very less opportunities to promotions. Unsecured for women.

read more
  • Promotions - Poor
    • +2 more

Assistant Manager Operations in Andheri Regional Office

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 04 Dec 2022
3.0
 for  Salary and Benefits

Likes

work life balance in the organisation is very good as compared to other NBFCs.

  • Job security - Excellent
    • +1 more

Dislikes

Need more financial benefits to its existing experience employees instead of hiring new employee with higher package without proper Knowledge or experience.

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SMFG India Credit interview questions by designations

Sales Manager (14)Branch Credit Manager (13)Credit Manager (12)Branch Collection Incharge (6)
View all 144 interview experiences

Know more about SMFG India Credit Mumbai

More about working at SMFG India Credit
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#17 Best Large Company - 2021

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SMFG India Credit Salary FAQs

How much does SMFG India Credit pay per year?
The average SMFG India Credit salary ranges from approximately ₹0.8 Lakh to ₹2 Lakhs per year for a R O and ₹45 Lakhs to ₹1 Crore per year for a Senior Vice President. Salary estimates are based on 197 SMFG India Credit salaries received from various employees of SMFG India Credit. SMFG India Credit employees rate the overall salary and benefits package 3.6/5 stars.
What is the highest salary in SMFG India Credit?
The highest-paying job at SMFG India Credit is a Senior Vice President with a salary of ₹45 Lakhs to ₹1 Crore per year. The top 10% of employees earn more than ₹16.96 lakhs per year. The top 1% earn more than a whopping ₹50 lakhs per year.
What is the minimum salary in SMFG India Credit?
Minimum salary at SMFG India Credit depends on the role you are applying for. For Transaction Officer the minimum salary is ₹1.4 Lakh to ₹3.8 Lakhs per year, and for Branch Collection Incharge the minimum salary is ₹1.9 Lakh to ₹4.1 Lakhs per year and so on.
What is the salary package for freshers in SMFG India Credit?
The average salary at SMFG India Credit for freshers varies from ₹1.3 Lakh to ₹2.5 Lakhs per year for GCO and ₹3.8 Lakhs to ₹12.2 Lakhs per year for Management Trainee.
What is the notice period at SMFG India Credit in Customer Success, Service & Operations Department in Mumbai?
According to AmbitionBox, 43% of the SMFG India Credit employees in Customer Success, Service & Operations Department in Mumbai reported a notice period of 3 Months, 26% reported a notice period of 2 Months and the remaining reported other notice period durations. This is based on 189 responses on AmbitionBox in last 2 years.

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Average annual salary in Customer Success, Service & Operations department at SMFG India Credit , Mumbai is INRunlock blur . Salary estimates are based on 197 SMFG India Credit latest salaries received from various employees of SMFG India Credit.

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