SMFG India Credit Mumbai Customer Relationship Officer Salaries by 20+ Employees (Updated 2025)

0 - 7 years exp.

₹2 Lakhs - ₹4.5 Lakhs

Avg. annual salary

Monthly In-hand Salary

6% more than the average Customer Relationship Officer Salary in NBFC Companies for 0 - 7 years of experience

Interested in this particular role? 1 job opening

Salaries in different departments

Customer Success, Service & Operations Customer Relationship Officer Salary 0 - 5 years exp. (12 salaries)	₹2 L/yr - ₹3.7 L/yr
Sales & Business Development Customer Relationship Officer Salary 2 - 5 years exp. (5 salaries)	₹2.5 L/yr - ₹3.5 L/yr
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Finance & Accounting Customer Relationship Officer Salary 1 - 7 years exp. (3 salaries)	₹3.5 L/yr - ₹4.5 L/yr
BFSI, Investments & Trading Customer Relationship Officer Salary 7 years exp. (AmbitionBox Estimate)	₹3.3 L/yr - ₹3.6 L/yr

Last Updated: 15 Mar 2025

Companies similar to SMFG India Credit for Customer Relationship Officer in Mumbai

SMFG India Credit Customer Relationship Officer Salary

0 - 7 years exp. (24 salaries)

₹2 L/yr - ₹4.5 L/yr

Company name	Avg Annual Salary	Open Jobs
Bharti Airtel Customer Relationship Officer Salary 0 - 7 years exp. (29 salaries)	₹1.4 L/yr - ₹4.3 L/yr 17% less
Bandhan Bank Customer Relationship Officer Salary 0 - 8 years exp. (23 salaries)	₹3 L/yr - ₹6 L/yr 32% more
Login to view exact salary
Ujjivan Small Finance Bank Customer Relationship Officer Salary 0 - 6 years exp. (17 salaries)	₹2 L/yr - ₹3.5 L/yr 26% less
ICICI Bank Customer Relationship Officer Salary 1 - 6 years exp. (16 salaries)	₹2.1 L/yr - ₹3.8 L/yr 7% less
CSB Bank Customer Relationship Officer Salary 0 - 6 years exp. (14 salaries)	₹2 L/yr - ₹3.6 L/yr 19% less	2 job openings

Customer Relationship Officer salary at SMFG India Credit ranges between ₹2 Lakhs to ₹4.5 Lakhs per year for employees with less than 1 year of experience to 7 years. Salary estimates are based on 24 latest salaries received from various employees of SMFG India Credit.

Latest annual salaries shared by SMFG India Credit Customer Relationship Officer in Mumbai

2w ago

₹3.2 Lakhs

2 years exp.

1mo ago

₹3.5 Lakhs

9 months exp.

5mo ago

₹3.5 Lakhs

4 years exp.

5mo ago

₹2.7 Lakhs

1 year exp.

8mo ago

₹3 Lakhs

3 years exp.

10mo ago

5 years exp.

1y ago

4 years exp.

1y ago

2 years exp.

1y ago

4 years exp.

1y ago

1 year exp.

Experience wise SMFG India Credit Customer Relationship Officer salaries in Mumbai

Last Updated: 15 Mar 2025

Experience	Avg Annual Salary
Fresher (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
1 year (3 salaries)	₹2.7 L/yr - ₹3.5 L/yr
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2 years (4 salaries)	₹2.5 L/yr - ₹3.7 L/yr
3 years (4 salaries)	₹2.8 L/yr - ₹3.7 L/yr
4 years (5 salaries)	₹3 L/yr - ₹3.5 L/yr
5 years (5 salaries)	₹2 L/yr - ₹4.5 L/yr
6 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
7 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr

View all

Similar Designation salaries in SMFG India Credit

Customer Service Executive Salary

(25 salaries)

₹2 L/yr - ₹4.8 L/yr

Operations Executive Salary

(22 salaries)

₹2 L/yr - ₹4.28 L/yr

Relationship Manager Salary

(9 salaries)

₹2.88 L/yr - ₹4.6 L/yr

Customer Service Associate Salary

(6 salaries)

₹3 L/yr - ₹3.2 L/yr

Operations Manager Salary

(6 salaries)

₹7.75 L/yr - ₹9.25 L/yr

Customer Care Executive Salary

(3 salaries)

₹3.39 L/yr - ₹3.54 L/yr

Top skills at SMFG India Credit for Customer Relationship Officer

voice process Telesales Customer Relationship customer support Customer Handling English Solving Queries Bpo Voice Telesales Telecalling inbound Sales bpo Sales Telecalling

Salary related reviews for SMFG India Credit

3.2

Rated by 10 employees for salary & benefits

Customer Relationship Officer in Mumbai

Full Time

Finance & Accounting Department

3.0

• posted on 03 Oct 2024

3.0

for Salary and Benefits

Likes

Salary on time no dedication any amt Company policy or company management or to good

Dislikes

Manager behavior not good with employees Timing issues for logg out No holiday for any festivals No benefit for extra hours seating showing Parcaility with hindu vs muslim

Skill development - Bad

+5 more

Sales Manager in Kadapa

Full Time

Sales & Business Development Department

5.0

• posted on 22 Mar 2024

5.0

for Salary and Benefits

Likes

I'm happy to work with SMFG company this company is excellent for every employee good salary very good incentives and also good growth 📈 working here thanks to big opportunity for me SMFG india credit

Salary - Excellent

+6 more

Dislikes

Nothing dislike this company it's a very good company more than other NBFC companies

Sales Manager in Chhindwara

Full Time

Sales & Business Development Department

5.0

• posted on 04 Mar 2023

3.0

for Salary and Benefits

Likes

There are many products here from which we get a lot of knowledge

Skill development - Excellent

+5 more

Dislikes

The salary that should have been received according to the work was not known! When the full salary was not received even after completing the achievement goal.

Sales Manager in Jorhat

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 31 May 2022

5.0

for Salary and Benefits

Likes

...'s worst to selling product due to high interest rate and poor customer service. Other hand, Employees are getting good salary and other benefits.

Salary - Excellent

+4 more

Dislikes

Poor customer service &high interest rate

Operations Executive in Chennai

Full Time

Human Resources Department

3.0

• posted on 02 May 2021

1.0

for Salary and Benefits

Likes

Good work environment and culture. Teammates are supportive

Job security - Excellent

+1 more

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is below decent & career growth is slow. Even during lockdown we worked from home using our personal computer and internet they didn't even give compensation instead reduced our appraisal bonus as 60% and increment as only 6%

Salary - Bad

+3 more

see more salary related reviews

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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SMFG India Credit Customer Relationship Officer Salary FAQs

What is the salary of Customer Relationship Officer at SMFG India Credit in Mumbai?

The average salary of a Customer Relationship Officer at SMFG India Credit in Mumbai typically ranges from ₹2.0 Lakhs to ₹4.5 Lakhs per year, depending on experience (from Fresher to 7 years).

The top 10% of Customer Relationship Officer in Mumbai at SMFG India Credit earn more than ₹3.7 Lakhs per year, and the top 1% earn over ₹4.5 Lakhs per year. Customer Relationship Officer Salaries at SMFG India Credit can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 20+ SMFG India Credit employees in India.

What is the estimated take home salary of a Customer Relationship Officer at SMFG India Credit in Mumbai?

The estimated take-home salary of a Customer Relationship Officer at SMFG India Credit in Mumbai typically ranges from ₹25,156 to ₹26,592 per month. This is based on the average salary range of ₹2.0 Lakhs to ₹4.5 Lakhs per year for employees with experience ranging from Fresher to 7 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 20+ salaries received from various employees of SMFG India Credit. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Relationship Officer at SMFG India Credit in Mumbai?

To be a Customer Relationship Officer at SMFG India Credit in Mumbai, the key skills required include:

- voice process
- Telesales
- Customer Relationship
- customer support
- Customer Handling

These skills are highly valued at SMFG India Credit and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than SMFG India Credit for Customer Relationship Officer in India?

Bandhan Bank

₹3.0 Lakhs to ₹6.0 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by SMFG India Credit, depending on the role and experience level.

What is the salary of a Customer Relationship Officer in companies similar to SMFG India Credit in Mumbai?

The salary of a Customer Relationship Officer at companies similar to SMFG India Credit in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

ICICI Bank	₹2.1 Lakhs to ₹3.8 Lakhs per year
Bharti Airtel	₹1.4 Lakhs to ₹4.3 Lakhs per year
CSB Bank	₹2.0 Lakhs to ₹3.6 Lakhs per year
Ujjivan Small Finance Bank	₹2.0 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Relationship Officer at SMFG India Credit in Mumbai?

The salary growth for a Customer Relationship Officer at SMFG India Credit in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Relationship Officer in Mumbai can expect the following growth trajectory at SMFG India Credit:

Experience	Average Salary Range
Fresher	₹2.9 Lakhs to ₹3.7 Lakhs per year
1 year	₹2.7 Lakhs to ₹3.5 Lakhs per year
2 years	₹2.5 Lakhs to ₹3.7 Lakhs per year
3 years	₹2.8 Lakhs to ₹3.7 Lakhs per year

and so on.

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SMFG India Credit Customer Relationship Officer Salaries in Mumbai

SMFG India Credit Customer Relationship Officer salary in Mumbai ranges between ₹2 Lakhs to ₹4.5 Lakhs with an average annual salary of ₹. Salary estimates are based on 24 SMFG India Credit latest salaries received from various employees of SMFG India Credit.

SMFG India Credit Customer Relationship Officer salaries in Mumbai (Updated 2025)

Companies similar to SMFG India Credit for Customer Relationship Officer in Mumbai

Latest annual salaries shared by SMFG India Credit Customer Relationship Officer in Mumbai

Experience wise SMFG India Credit Customer Relationship Officer salaries in Mumbai

Similar Designation salaries in SMFG India Credit

Top skills at SMFG India Credit for Customer Relationship Officer

Salary related reviews for SMFG India Credit

Customer Relationship Officer in Mumbai

Sales Manager in Kadapa

Sales Manager in Chhindwara

Sales Manager in Jorhat

Operations Executive in Chennai

SMFG India Credit Customer Relationship Officer Salary FAQs

Tell us how to improve this page.