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SMFG India Credit

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based on 4.4k Reviews

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SMFG India Credit Customer Relationship Officer Mumbai Reviews

Updated 31 Mar, 2025

Overall Rating

3.0/5

based on 10 reviews

Rating distribution

5

3 (30.0%)

4

0 (0%)

3

3 (30.0%)

2

1 (10.0%)

1

3 (30.0%)

Category Ratings

3.2

Salary

2.8

Job security

2.6

Company culture

2.5

Skill development

2.5

Promotions

2.4

Work-life balance

2.2

Work satisfaction

What employees say about SMFG India Credit?

Insights from employee reviews on AmbitionBox

Workplace insights

Monday to Saturday

75% employees reported

Flexible timing

50% employees reported

Within city

43% employees reported

View more detailed insights

Gender based rating

3.0

Rated by Women

7 reviews

3.0

Rated by Men

3 reviews

SMFG India Credit is rated 3.0 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction ... Read more

SMFG India Credit is rated 3.0 out of 5 stars on AmbitionBox, based on 10 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company's work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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Top Mentions in SMFG India Credit Customer Relationship Officer Mumbai Reviews

We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

10 reviews found

Sort by: Popular

Customer Relationship Officer in Mumbai

Full Time

·

Accounting & Taxation Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Oct 2024

Likes

Salary on time no dedication any amt Company policy or company management or to good

Dislikes

Manager behavior not good with employees Timing issues for logg out No holiday for any festivals No benefit for extra hours seating showing Parcaility with hindu vs muslim

Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Customer Relationship Officer in Mumbai

Full Time

·

Customer Success, Service & Operations - Other Department

3.0

Overall Rating

3.0

Category Ratings

3.0

Salary

1.0

Skill development

2.0

Job security

2.0

Promotions

1.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 31 Mar 2025

Likes

NA

Dislikes

Targets and no supportive management

Skill development - Bad
Job security - Poor
Promotions - Poor
Work satisfaction - Bad

Customer Relationship Officer in Mumbai

Full Time

·

Sales Support & Operations Department

2.0

Overall Rating

2.0

Category Ratings

5.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

5.0

Company culture

2.0

Work-life balance

posted on 15 Mar 2025

Likes

I like

Salary - Excellent
Company culture - Excellent

Dislikes

Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Work-life balance - Poor

Work Details

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Customer Relationship Officer in Mumbai

Full Time

·

Sales Support & Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 04 Feb 2025

Likes

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Overall Rating

Customer Relationship Officer in Mumbai

Full Time

·

Other Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

3.0

Skill development

5.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 19 Aug 2024

Likes

Nothing special to discuss just normal

Job security - Excellent

Dislikes

Partiality in appraisal not giving proper appraisal

Promotions - Bad
Company culture - Poor

Customer Relationship Officer in Mumbai

Full Time

·

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

3.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 12 Aug 2024

Likes

Colleagues

Dislikes

Everything , the staff & management is worst

Salary - Bad
Skill development - Poor
Job security - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday

Work related travel: This job involves Travel Within City, Travel Within Country.

Customer Relationship Officer in Mumbai

Full Time

·

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 21 Jul 2024

Likes

Team leader treats you like you are a labour. Always give Dhamki

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Strict Timings

Work related travel: This job involves Travel Within City.

You are reading trusted reviews. Keep reading to find out more about SMFG India Credit.

Customer Relationship Officer in Mumbai

Full Time

·

Customer Success Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

3.0

Promotions

2.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Sep 2023

Likes

company work culture is very good

Salary - Good
Skill development - Excellent
Job security - Excellent

Dislikes

customer manager is not so supportive there is lots of parcality happening under the team

Work satisfaction - Poor
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Discover interview dos and don'ts from real experiences

Customer Relationship Officer in Mumbai

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 15 Oct 2023

Likes

Culture Environmental

Skill development - Good
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Excellent

Dislikes

We don’t have time to spent our family our personal

Work Details

Work timings: Flexible Timings

Customer Relationship Officer in Mumbai

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 04 Jun 2023

Likes

Nothing

Dislikes

Management team leaders , managers, avp are worst. IT people worst and HR have too arrogant. They all people hav to much arrogance no have sence of talk.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Return to all reviews

Top trending discussions

View All

a technical lead

Help to Understand

I have below 2 offers. which one to join. Need some guidance. 1. Luxoft - 32 fixed lpa. WFH. 1 lac joining bonus. 2. TCS - 31 fixed . over all ctc - 36. no WFH. 2 lac joining bonus (temporarily hybrid 3 days in client location which is near to my place till the time assigned to same project)

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Customer Relationship Officer Jobs at SMFG India Credit

Customer Relationship Officer - Retention

Mumbai

0-2 Yrs

Not Disclosed

More about working at SMFG India Credit

#17 Best Large Company - 2021

HQ - Mumbai, India
NBFC
10k-50k Employees (India)

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By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 10 SMFG India Credit reviews submitted by SMFG India Credit employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if SMFG India Credit is the right company for you. 75% o...f employees reported the working days at SMFG India Credit as Monday to Saturday. 50% employees reported the work timings at SMFG India Credit as Flexible timing. Read more

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SMFG India Credit Reviews >
SMFG India Credit Customer Relationship Officer Mumbai Reviews

SMFG India Credit Customer Relationship Officer Salaries in Mumbai

based on 24 salaries

₹2 L/yr - ₹4.5 L/yr

6% more than the average Customer Relationship Officer Salary in India

View more details

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