ICICI Bank Mumbai Customer Relationship Officer Salaries by 10+ Employees (Updated 2025)

1 - 5 years exp.

₹2.1 Lakhs - ₹3.8 Lakhs

Avg. annual salary

Monthly In-hand Salary

At par with the average Customer Relationship Officer Salary in Banking Companies for 1 - 5 years of experience

Interested in this particular role?

Salaries in different departments

Customer Success, Service & Operations Customer Relationship Officer Salary 1 - 5 years exp. (9 salaries)	₹2.6 L/yr - ₹3.8 L/yr
BFSI, Investments & Trading Customer Relationship Officer Salary 1 - 5 years exp. (3 salaries)	₹2.6 L/yr - ₹3.3 L/yr
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Sales & Business Development Customer Relationship Officer Salary 1 - 2 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.5 L/yr

Last Updated: 11 Feb 2025

Companies similar to ICICI Bank for Customer Relationship Officer in Mumbai

ICICI Bank Customer Relationship Officer Salary

1 - 5 years exp. (16 salaries)

₹2.1 L/yr - ₹3.8 L/yr

Company name	Avg Annual Salary	Open Jobs
Bandhan Bank Customer Relationship Officer Salary 0 - 7 years exp. (23 salaries)	₹3 L/yr - ₹6 L/yr 42% more
Ujjivan Small Finance Bank Customer Relationship Officer Salary 0 - 6 years exp. (16 salaries)	₹2 L/yr - ₹3.5 L/yr 22% less
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Bharti Airtel Customer Relationship Officer Salary 0 - 8 years exp. (30 salaries)	₹1.4 L/yr - ₹4.3 L/yr 9% less
SMFG India Credit Customer Relationship Officer Salary 7 years exp. (AmbitionBox Estimate)	₹3.1 L/yr - ₹3.9 L/yr 10% more	1 job opening
CSB Bank Customer Relationship Officer Salary 0 - 6 years exp. (15 salaries)	₹2 L/yr - ₹3.6 L/yr 11% less	1 job opening

Customer Relationship Officer salary at ICICI Bank ranges between ₹2.1 Lakhs to ₹3.8 Lakhs per year for employees with experience between 1 year to 5 years. Salary estimates are based on 16 latest salaries received from various employees of ICICI Bank.

Latest annual salaries shared by ICICI Bank Customer Relationship Officer in Mumbai

1mo ago

₹3.6 Lakhs

2 years exp.

5mo ago

₹3 Lakhs

1 year exp.

8mo ago

₹2.6 Lakhs

2 years exp.

1y ago

₹3.8 Lakhs

2 years exp.

1y ago

₹3 Lakhs

5 years exp.

1y ago

2 years exp.

1y ago

1 year exp.

1y ago

2 years exp.

1y ago

2 years exp.

1y ago

1 year exp.

Experience wise ICICI Bank Customer Relationship Officer salaries in Mumbai

Last Updated: 11 Feb 2025

Experience	Avg Annual Salary
1 year (4 salaries)	₹2.6 L/yr - ₹3.5 L/yr
2 years (7 salaries)	₹2.1 L/yr - ₹3.8 L/yr
Login to view exact salary
3 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.7 L/yr
4 years (AmbitionBox Estimate)	₹2.9 L/yr - ₹3.8 L/yr
5 years (4 salaries)	₹2.5 L/yr - ₹6 L/yr

Similar Designation salaries in ICICI Bank

Relationship Manager Salary

(1.9k salaries)

₹3 L/yr - ₹11.44 L/yr

Operations Manager Salary

(69 salaries)

₹2.74 L/yr - ₹11.44 L/yr

Customer Service Executive Salary

(57 salaries)

₹1.5 L/yr - ₹4.21 L/yr

Operations Executive Salary

(35 salaries)

₹1.2 L/yr - ₹6 L/yr

Customer Relationship Manager Salary

(21 salaries)

₹2 L/yr - ₹7.85 L/yr

Customer Service Associate Salary

(12 salaries)

₹2 L/yr - ₹3.5 L/yr

Customer Support Executive Salary

(3 salaries)

₹2.61 L/yr - ₹3.05 L/yr

Customer Care Executive Salary

(3 salaries)

₹2.05 L/yr - ₹3.38 L/yr

Salary related reviews for ICICI Bank

5.0

Rated by 1 employees for salary & benefits

Customer Relationship Officer in New Delhi

Customer Success, Service & Operations Department

5.0

• posted on 15 Aug 2020

4.0

for Salary and Benefits

Likes

My manager always support me all the time.... And she is also help me for learning prospect.

Salary - Good

+6 more

Dislikes

...3 years but still I m waiting for my promotion... This is a big issue for me... Also in my profile salary is too low...

Customer Relationship Officer in Dehradun

Mortgage Department

3.0

• posted on 10 Aug 2018

2.0

for Salary and Benefits

Likes

Nice company

Skill development - Good

+5 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening and sometimes late into the night. Managers do not value an individuals’ unique strengths, which is why I have to take back my suggestions most of the times. I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers, hence senior folks like me have to guide them step-by-step, which is a pain sometimes.

Salary - Poor

Branch Manager in Kolkata

Full Time

BFSI, Investments & Trading Department

3.0

• posted on 14 Mar 2025

2.0

for Salary and Benefits

Likes

Very focused on Skill development, no boss management culture, lots of data oriented actionable taken, very tech savvy and technology oriented, Strong HR policies.

Skill development - Good

+1 more

Dislikes

...gement. Decision made only upon statistical reference instead of ground reality. Very poor compensation policy, no incentive or rating culture. Man marking, staff usages, proper staff onboarding, training and monitoring are missing. Depth not there to generate more business, thus missing out market share in most of the non metro or semi urban location.

Salary - Poor

+1 more

Branch Manager in Macherla

Full Time

Customer Success, Service & Operations Department

5.0

• posted on 20 Feb 2025

4.0

for Salary and Benefits

Likes

Good to work on icici

Salary - Good

+3 more

Dislikes

...and audit teams are involving the branches and wrong potrait to super officials. Low level lady staff are working for only salary not for organisation. They will escalate the small things to HR also.

Relationship Manager in Jalgaon

Full Time

Engineering - Software & QA Department

2.0

• posted on 02 Feb 2025

1.0

for Salary and Benefits

Likes

Bank Is Good But Many Peoples Are there is Old But Knowledge Less And Bank Haer Other Bank Employees Maximum Package And There Knowlege level is not up to the Mark. And old Employees struggling.

Job security - Excellent

+1 more

Dislikes

Many Other Employee they Are hard working But New Comers are High Salary And old Employees Are Less Salary. So culture is Disaster, Because Of salary Defferent.

Salary - Bad

+3 more

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about ICICI Bank

View All

tendervada

1w (edited)

currently not working

Need suggetion please 🙏

I have a new job in ICICI Bank for Branch Banking as a Relationship Manager, but my friend, who is also in the same bank, told me not to join Branch Banking as a Relationship Manager because the sales targets are too high and the work culture is too toxic. He suggested I transfer to Corporate Banking." Please give me suggetion?

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ICICI Bank Customer Relationship Officer Salary FAQs

What is the salary of Customer Relationship Officer at ICICI Bank in Mumbai?

The average salary of a Customer Relationship Officer at ICICI Bank in Mumbai typically ranges from ₹2.1 Lakhs to ₹3.8 Lakhs per year, depending on experience (from 1 year to 5 years).

The top 10% of Customer Relationship Officer in Mumbai at ICICI Bank earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹3.8 Lakhs per year. Customer Relationship Officer Salaries at ICICI Bank can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 10+ ICICI Bank employees in India.

What is the estimated take home salary of a Customer Relationship Officer at ICICI Bank in Mumbai?

The estimated take-home salary of a Customer Relationship Officer at ICICI Bank in Mumbai typically ranges from ₹23,139 to ₹24,605 per month. This is based on the average salary range of ₹2.1 Lakhs to ₹3.8 Lakhs per year for employees with experience ranging from 1 year to 5 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 10+ salaries received from various employees of ICICI Bank. Check how we calculate in-hand salary with our in-hand salary calculator.

Which companies offer higher salaries than ICICI Bank for Customer Relationship Officer in India?

Bandhan Bank	₹3.0 Lakhs to ₹6.0 Lakhs per year
SMFG India Credit	₹3.1 Lakhs to ₹3.9 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by ICICI Bank, depending on the role and experience level.

What is the salary of a Customer Relationship Officer in companies similar to ICICI Bank in Mumbai?

The salary of a Customer Relationship Officer at companies similar to ICICI Bank in Mumbai varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Bharti Airtel	₹1.4 Lakhs to ₹4.3 Lakhs per year
CSB Bank	₹2.0 Lakhs to ₹3.6 Lakhs per year
Ujjivan Small Finance Bank	₹2.0 Lakhs to ₹3.5 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Relationship Officer at ICICI Bank in Mumbai?

The salary growth for a Customer Relationship Officer at ICICI Bank in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Relationship Officer in Mumbai can expect the following growth trajectory at ICICI Bank:

Experience	Average Salary Range
1 year	₹2.6 Lakhs to ₹3.5 Lakhs per year
2 years	₹2.1 Lakhs to ₹3.8 Lakhs per year
3 years	₹2.9 Lakhs to ₹3.7 Lakhs per year
4 years	₹2.9 Lakhs to ₹3.8 Lakhs per year

and so on.

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ICICI Bank Customer Relationship Officer Salaries in Mumbai

ICICI Bank Customer Relationship Officer salary in Mumbai ranges between ₹2.1 Lakhs to ₹3.8 Lakhs with an average annual salary of ₹. Salary estimates are based on 16 ICICI Bank latest salaries received from various employees of ICICI Bank.