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Firstsource Solutions

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3.6

based on 4.7k Reviews

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Firstsource Solutions Salaries in Mumbai (Updated 2025)

based on 2.7k latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Finance & Accounting BFSI, Investments & Trading Human Resources + 6 more
Designation Avg Annual Salary Open Jobs

Business Analyst

2 - 5 years exp. · Mumbai (8 salaries)
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₹3 L/yr - ₹6.2 L/yr

1 job opening

Underwriting Analyst

1 - 7 years exp. · Mumbai (7 salaries)
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₹4.4 L/yr - ₹7.1 L/yr

Chat Support Executive

1 - 2 years exp. · Mumbai (7 salaries)
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₹2 L/yr - ₹3 L/yr

1 job opening

Senior Quality Analyst

6 - 11 years exp. · Mumbai (7 salaries)
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₹4.8 L/yr - ₹7.7 L/yr

Customer Service Representative

1 - 5 years exp. · Mumbai (7 salaries)
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₹2 L/yr - ₹4.8 L/yr

1 job opening

Collections Executive

0 - 5 years exp. · Mumbai (7 salaries)
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₹2.7 L/yr - ₹4.5 L/yr

Csa Analyst

0 - 2 years exp. · Mumbai (7 salaries)
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₹2.1 L/yr - ₹2.7 L/yr

Senior CS Executive

0 - 6 years exp. · Mumbai (7 salaries)
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₹3.6 L/yr - ₹5 L/yr

HR Executive Recruiter

1 - 5 years exp. · Mumbai (6 salaries)
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₹3 L/yr - ₹3.6 L/yr

Deputy General Manager

10 - 21 years exp. · Mumbai (6 salaries)
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₹18.5 L/yr - ₹42 L/yr

Director

14 - 18 years exp. · Mumbai (6 salaries)
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₹24.5 L/yr - ₹52 L/yr

Customer Service

0 - 7 years exp. · Mumbai (6 salaries)
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₹3 L/yr - ₹4.4 L/yr

1 job opening

Assistant Manager- HR

1 - 10 years exp. · Mumbai (6 salaries)
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₹9.1 L/yr - ₹13 L/yr

Senior HR Executive

5 - 9 years exp. · Mumbai (6 salaries)
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₹5.3 L/yr - ₹7.5 L/yr

HR Manager

1 - 15 years exp. · Mumbai (6 salaries)
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₹10.8 L/yr - ₹17 L/yr

Senior Collection Executive

2 - 12 years exp. · Mumbai (6 salaries)
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₹4 L/yr - ₹4.9 L/yr

CSR Executive

1 - 3 years exp. · Mumbai (6 salaries)
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₹2 L/yr - ₹3.5 L/yr

HR Recruiter

1 - 5 years exp. · Mumbai (5 salaries)
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₹2.1 L/yr - ₹3 L/yr

Senior Sales Executive

0 - 3 years exp. · Mumbai (5 salaries)
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₹2 L/yr - ₹2.5 L/yr

MIS Executive

0 - 5 years exp. · Mumbai (5 salaries)
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₹2.7 L/yr - ₹3.3 L/yr

Last Updated: 6 Apr, 2025

Top trending discussions

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Salary Discussions, Hike & Promotions
2w (edited)
peacemaker
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works at
Georgia-Pacific
New offer. Confused.
My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?
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Salary related reviews for Firstsource Solutions

3.1

Rated by 551 employees for salary & benefits

WFM Analyst in Mumbai

Full Time

 · 

Data Science & Analytics Department

2.0
  •  posted on 10 Apr 2024
1.0
 for  Salary and Benefits

Likes

Made some good friends and that's all what I got from this company

  • Work-life balance - Good

Dislikes

...unsure with promotion and upskilling and gives vague answers if asked questions. Salary hike are next to nothing every year.

read more
  • Salary - Bad
    • +4 more

Senior CSA in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 18 Jan 2025
5.0
 for  Salary and Benefits

Likes

Salary always on time everything good.

  • Salary - Excellent
    • +2 more

Dislikes

There is no job security, team leader manager HR everyone is doing politics, if you made any mistake they will play politics and terminate from company no job security

read more
  • Job security - Bad
    • +3 more

Customer Service Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024
1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
    • +5 more

Senior Associate in Mumbai

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 24 Sep 2023
2.0
 for  Salary and Benefits

Likes

There are job secure but salary noo way..

  • Job security - Good

Dislikes

...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics

read more
  • Salary - Poor
    • +4 more

Team Lead in Mumbai

Full Time

 · 

BFSI, Investments & Trading Department

4.0
  •  posted on 20 Jun 2023
4.0
 for  Salary and Benefits

Likes

First source is a good pay master.

  • Salary - Good
    • +2 more

Dislikes

Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.

read more
  • Job security - Poor
    • +3 more
see more salary related reviews

Firstsource Solutions interview questions by designations

Customer Service Associate (24)Senior Associate (17)Senior Analyst (14)Customer Support Associate (11)
View all 287 interview experiences

Know more about Firstsource Solutions Mumbai

More about working at Firstsource Solutions

Firstsource Solutions Salary FAQs

How much does Firstsource Solutions pay to its employees?
The average annual salary at Firstsource Solutions varies depending on the role, experience, and location. The salary ranges for some popular designations at Firstsource Solutions, are as follows:

Business Analyst ₹3 Lakhs to ₹6.2 Lakhs per year
Underwriting Analyst ₹4.4 Lakhs to ₹7.1 Lakhs per year
Chat Support Executive ₹2 Lakhs to ₹3 Lakhs per year
Senior Quality Analyst ₹4.8 Lakhs to ₹7.7 Lakhs per year

The highest-paying role, Vice President Technology, earns between ₹51 Lakhs to ₹61 Lakhs per year. The top 10% of employees earn more than ₹7.7 Lakhs per year, and the top 1% earn over ₹30 Lakhs per year. Salaries at Firstsource Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These salary estimates are based on data from 2.7k salaries submitted by Firstsource Solutions employees. Firstsource Solutions is rated 3.1 out of 5 stars by its employees on the salary and benefits parameter.
What is the salary of a fresher at Firstsource Solutions in Mumbai?
The salary of a fresher at Firstsource Solutions in Mumbai typically ranges from ₹1.4 Lakh to ₹13 Lakhs per year.This can vary depending on the role, location, and any additional perks or bonuses offered. For example:
Fresher as a Customer Service Associate Salary ₹1 Lakhs to ₹5 Lakhs per year
Fresher as a C.S.A Salary ₹0.7 Lakhs to ₹3.3 Lakhs per year
Fresher as a Customer Care Executive Salary ₹0.8 Lakhs to ₹4 Lakhs per year
Fresher as a Customer Service Executive Salary ₹1.5 Lakhs to ₹4.2 Lakhs per year

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Average annual salary in Firstsource Solutions , Mumbai is INRunlock blur . Salary estimates are based on 2600+ Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.

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