Top skills at First Source for International Voice Process Executive
International Voice Process
UK Shift
international bpo
Customer Service
Communication Skills
English
customer support
bpo
voice process
customer care
international call center
Verbal Communication
Night Shift
Spoken English
Strong Communication Skills
Salary related reviews for First Source
Customer Service Associate in
Bangalore / Bengaluru
Full Time
·
Customer Success, Service & Operations Department
2.0
• posted on 26 Jun 2024
1.0
for Salary and Benefits
Likes
There isn't much.
Dislikes
Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.
...n't like management.. manager are poor all they don't know how to managed work.. I don't don't know how to they have pay very less salary and growth and increment very slow.. manager are very poor... do anything but without politics you can go away ..manager bhi apni wife ko dal rahe Hain ab toh😆😆. This is all politics
Their isnt equality at work. All leaders arnt treated the same. Few leaders gets lods of benifits due to their connections with Managers and few who choose to show that reality won't be treated well. So in short u need to just follow the norms of the skillset even if it is against your ethics and values.
There is no job security, the TL and managers act like strict teachers at the school. No fun at all. We all should work as robot, we are allowed to speak only two words "yes sir" or "okay sir".
The Firstsource company shut down our process and fired 400+ employees. This is not lie.
Actually nothing is good at first source the one this is their culture.
Dislikes
Dont think about pramotion,
Dont think about salary,
Dont think about worklife balance,
Dont have any holiday rules also after over year the even not provide you your full FNF or any resolution