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Firstsource Solutions Customer Service Professional salaries in Mumbai

Annual salary range
4 - 7 years exp.
₹2.1 Lakhs - ₹5 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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11% more than the average Customer Service Professional Salary in BPO Companies for 4 - 7 years of experience

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Last Updated: 19 Apr 2024

Companies similar to Firstsource Solutions for Customer Service Professional in Mumbai

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Firstsource Solutions Customer Service Professional Salary

4 - 7 years exp. (3 salaries)

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₹2.1 L/yr - ₹5 L/yr

vs
Company name Avg Annual Salary Open Jobs
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Foundever Customer Service Professional Salary

0 - 6 years exp. (132 salaries)

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₹1.5 L/yr - ₹4.3 L/yr

arrow icon 16% less
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₹1.5 L/yr - ₹3 L/yr

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₹2.7 L/yr - ₹5.1 L/yr

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₹1 L/yr - ₹3 L/yr

arrow icon 41% less
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₹2.5 L/yr - ₹3.5 L/yr

arrow icon 23% less
Customer Service Professional salary at Firstsource Solutions ranges between ₹2.1 Lakhs to ₹5 Lakhs per year for employees with experience between 4 years to 7 years. Salary estimates are based on 3 latest salaries received from various employees of Firstsource Solutions.

Latest annual salaries shared by Firstsource Solutions Customer Service Professional in Mumbai

11mo ago
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5 years exp.
1y ago
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4 years exp.

Experience wise Firstsource Solutions Customer Service Professional salaries in Mumbai

Last Updated: 19 Apr 2024

Experience Avg Annual Salary
4 years (AmbitionBox Estimate)

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₹1.2 L/yr - ₹4 L/yr
5 years (AmbitionBox Estimate)

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₹1.3 L/yr - ₹4.8 L/yr
6 years (AmbitionBox Estimate)

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₹3.2 L/yr - ₹4.1 L/yr
7 years (AmbitionBox Estimate)

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₹1.5 L/yr - ₹5 L/yr

Similar Designation salaries in Firstsource Solutions

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₹1 L/yr - ₹4.5 L/yr
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₹1.5 L/yr - ₹6 L/yr
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₹1.85 L/yr - ₹5.1 L/yr
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₹1 L/yr - ₹3.8 L/yr
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₹1.25 L/yr - ₹3.5 L/yr
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₹2 L/yr - ₹4.5 L/yr
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₹1.9 L/yr - ₹3.5 L/yr
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₹2 L/yr - ₹4.8 L/yr
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₹2 L/yr - ₹4.5 L/yr

Top skills at Firstsource Solutions for Customer Service Professional

Customer Service international bpo English UK Shift US Shift customer care Non Voice Process voice process Sales Bpo Voice

Salary related reviews for Firstsource Solutions

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 21 Mar 2025

4.0
 for  Salary and Benefits

Likes

Salary package is better when compared to other companies like Wipro, Cognizant, Sutherland BPO Companies

read more
  • Salary - Good

Dislikes

They'll treat you like labourers, no work life balance, they not at all value their employees and no leaves even after 6 months also the leave policy is there. I not at all prefer anyone to come this side. until and unless you are in a desperate need of money or job

read more
  • Skill development - Bad
  • +5 more

Full Time

 · 

Other Department

3.0
  •  posted on 24 Jan 2025

4.0
 for  Salary and Benefits

Likes

Salary is good

  • Salary - Good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

read more
  • Skill development - Poor
  • +3 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 24 Jan 2025

1.0
 for  Salary and Benefits

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 26 Jun 2024

1.0
 for  Salary and Benefits

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

read more
  • Salary - Bad
  • +6 more

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Dec 2024

1.0
 for  Salary and Benefits

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs

read more
  • Salary - Bad
  • +5 more
see more salary related reviews

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Firstsource Solutions Customer Service Professional Salary FAQs

How the salary growth look like for a Customer Service Professional at Firstsource Solutions in Mumbai?
The salary growth for a Customer Service Professional at Firstsource Solutions in Mumbai depends on factors such as experience, performance, and promotions. On average, a Customer Service Professional in Mumbai can expect the following growth trajectory at Firstsource Solutions:

Experience Average Salary Range
4 years ₹1.2 Lakhs to ₹4.0 Lakhs per year
5 years ₹1.3 Lakhs to ₹4.8 Lakhs per year
6 years ₹3.2 Lakhs to ₹4.1 Lakhs per year
7 years ₹1.5 Lakhs to ₹5.0 Lakhs per year
and so on.

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Firstsource Solutions Customer Service Professional salary in Mumbai ranges between ₹2.1 Lakhs to ₹5 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 Firstsource Solutions latest salaries received from various employees of Firstsource Solutions.