Firstsource Solutions Customer Contact Officer salaries in India

Likes

FSL is very nice company and company policy , security , cleaning, and some team leader is very supportive .

Dislikes

...ai , survey ke team leader sahi se support nahi karte the aur bahot strict the . Aur jab me survey prosess me tha tab, Mari salary 4 baar hold par Hui thi koi bhi reson k bina , survey me call flow bahot hai 1 din k 200 se 250 call lene padte hai , aur TL jaldi chhutti bhi nahi dete hai , aur uske alava FSL is very nice company.

Likes

Salary is good

Dislikes

People from operations especially trainers are not cooperating with QA and supporting all the users regardless of the incorrectly worked accounts. Also the company has terminated me in BGV and it was not my decision to quit the company. Also the company has terminated a lot of people like me even after insisting them not to do so.

Likes

Just the recruitment Team is good helping the candidate to get hired.

Dislikes

...ring 3 rounds of interview I was told I was not selected but without any reason. Ops manager just wrote rejected on a paper and the recruitment team is like did you discuss package or you might have over experience for this position. There is no clear communication on what's the main reason for not hiring. Even after clearing every round of interview.

Likes

There isn't much.

Dislikes

Unless you get into sky process, please don't opt unless you're a fresher. Firstly the pay is less than market value and they will keep changing your process as per their requirements. While the changes they do not consider any incentives amount and pay you less than the previous process! Too much politics in a few processes, how hard you work doesn't make any difference.

Likes

The worst company ever worked with no growth no salary

Dislikes

No proper environment behaviour the senior are doing arguments with the employees lots of politics inside backbiching taking employees as granted by seniors and the hrs