DHL Express Senior Customer Service Associate Salaries by Employees

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₹5.4 Lakhs - ₹7 Lakhs

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Last Updated: 23 Dec 2024

Companies similar to DHL Express for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
Exl India Senior Customer Service Associate Salary 2 - 9 years exp. (9 salaries)	₹2.2 L/yr - ₹6 L/yr 26% less
Maersk Senior Customer Service Associate Salary 4 - 10 years exp. (6 salaries)	₹2.3 L/yr - ₹7 L/yr 40% less
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Delhivery Senior Customer Service Associate Salary 0 - 7 years exp. (3 salaries)	₹3 L/yr - ₹5 L/yr 30% less
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (958 salaries)	₹1 L/yr - ₹5.2 L/yr 42% less
Firstsource Solutions Senior Customer Service Associate Salary 1 - 8 years exp. (956 salaries)	₹1 L/yr - ₹5.5 L/yr 51% less

Senior Customer Service Associate salary at DHL Express ranges between ₹5.4 Lakhs to ₹7 Lakhs per year for employees with 15+ years of experience. Salary estimates are based on 1 latest salaries received from various employees of DHL Express.

Similar Designation salaries in DHL Express

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Salary related reviews for DHL Express

Senior Process Associate in Mumbai

Full Time

Procurement & Supply Chain Department

3.0

• posted on 30 Sep 2024

3.0

for Salary and Benefits

Likes

My Review is for DHL GSC Centre Vikhroli Mumbai, Not for DHL main office. DHL main office e.g. Supply chain is awesome company to work with as my friend loved to work there. Even I would love to go for Supply chain or DHL Main office but DHL GSC Centre is not so good.

Job security - Good

Dislikes

... check on employees, make them frustrated and leave the job as soon as possible. They think they can higher new college pass outs at low salary and work will be done as fluidly and efficiently as old employees doing it.

Promotions - Poor

+2 more

Senior Process Associate in Mumbai

Full Time

Other Department

5.0

• posted on 08 Mar 2023

4.0

for Salary and Benefits

Likes

Working atmosphere is a great thing. But nowadays salary should be better. Their is not more difference between Sr Executive and Executive in salary now. So a lot of people are now thinking for the future. We need to survive in life as cost of living so high. People wants to be part of DHL but... I personally spent more then 10 years here now I am unable to survive with the salary. But no complain, it's life.

Salary - Good

+6 more

Dislikes

Free food facilities are not available like other industries even free snacks. Tea quality is not good.

Customer Service Representative in Chennai

Full Time

Customer Care Department

2.0

• posted on 14 Oct 2022

5.0

for Salary and Benefits

Likes

salary and perks

Salary - Excellent

+2 more

Dislikes

company culture is very poor at Guindy, Chennai office. no timely promotions are given, and vacancies here arise pre decided, higher authorities just make a fool out of you by conducting a rat race just to find a fault and mock you down over a pre decided candidate... this is not a place were talent is acknowledged and grown. sorry to say no offence against Malayali's but a supervisor in here is more interested in growth of his community and those who Favour for him...

Skill development - Bad

+2 more

Back Office Executive in Mumbai

Procurement & Supply Chain Department

5.0

• posted on 11 Jun 2021

4.0

for Salary and Benefits

Likes

...gement is transparent. There is a huge cafeteria and gaming arcade for chilling. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

Salary - Good

+6 more

Dislikes

Salary is decent but career growth is slow.

Customer Service Associate in New Delhi

Operation Department

3.0

• posted on 30 Dec 2019

1.0

for Salary and Benefits

Likes

The company is open to innovation and readily adopts latest technology. I love the fact that I am a part of a

Skill development - Excellent

+2 more

Dislikes

Compensation is decent, but growth is slow. The work pressure is very high. Sometimes, I have to work 14-18 hours straight in a day as I have to attend client calls in the evening, I do receive appreciation emails from my client, but they mostly go unnoticed during my mid-year appraisals. Also, there is no on-job training for freshers,

Salary - Bad

+3 more

see more salary related reviews

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Experience - 5.9 Tech - React.js CTC- 13LPA Current company - TCS Offer in the process - Nagarro (19LPA) My LWD is 24th May, but I told Nagarro I can be released in 30 days. Now, should I: 1. Be honest and say I can join on 25th May? 2. Commit to 25th April and request a DOJ extension later?(By telling them some emergency) Q1). If I choose option 1, is there a risk they won’t release the offer?(As I am being hired for a particular project, so will they go for some immediate candidates?) Q2). If I choose option 2, could they revoke the offer?(As the HR told changing the DOJ in released offer letter is not possible

Nagarro offer: Kindly Help me to decide

Option 1

Option 2

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DHL Express Senior Customer Service Associate Salary FAQs

How the salary growth look like for a Senior Customer Service Associate at DHL Express in India?

The salary growth for a Senior Customer Service Associate at DHL Express depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at DHL Express:

Experience	Average Salary Range
15 years	₹5.4 Lakhs to ₹7.0 Lakhs per year

and so on.

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DHL Express Senior Customer Service Associate Salaries

DHL Express Senior Customer Service Associate salary in India ranges between ₹5.4 Lakhs to ₹7 Lakhs. This is an estimate based on latest salaries received from employees of DHL Express.