Exl India Senior Customer Service Associate Salaries by 9 Employees (Updated 2025)

2 - 8 years exp.

₹2.2 Lakhs - ₹6 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

34% more than the average Senior Customer Service Associate Salary in Logistics Companies for 2 - 8 years of experience

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Last Updated: 15 Feb 2025

Companies similar to Exl India for Senior Customer Service Associate

Company name	Avg Annual Salary	Open Jobs
GATI-KWE Senior Customer Service Associate Salary 3 - 6 years exp. (12 salaries)	₹1.9 L/yr - ₹3.2 L/yr 42% less
Ecom Express Senior Customer Service Associate Salary 0 - 5 years exp. (8 salaries)	₹2 L/yr - ₹2.3 L/yr 54% less
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Maersk Senior Customer Service Associate Salary 4 - 10 years exp. (6 salaries)	₹2.3 L/yr - ₹7 L/yr 20% less
Delhivery Senior Customer Service Associate Salary 0 - 7 years exp. (3 salaries)	₹3 L/yr - ₹5 L/yr 6% less
Teleperformance Senior Customer Service Associate Salary 0 - 9 years exp. (1.1k salaries)	₹1.1 L/yr - ₹5.2 L/yr 23% less

Senior Customer Service Associate salary at Exl India ranges between ₹2.2 Lakhs to ₹6 Lakhs per year for employees with experience between 2 years to 8 years. Salary estimates are based on 9 latest salaries received from various employees of Exl India.

Latest annual salaries shared by Exl India Senior Customer Service Associate

3d ago

₹4.5 Lakhs

2 years exp.

10mo ago

₹5.3 Lakhs

6 years exp.

1y ago

₹6 Lakhs

7 years exp.

1y ago

₹3.4 Lakhs

4 years exp.

1y ago

₹6 Lakhs

8 years exp.

1y ago

8 years exp.

1y ago

5 years exp.

1y ago

3 years exp.

1y ago

3 years exp.

Experience wise Exl India Senior Customer Service Associate salaries

Last Updated: 15 Feb 2025

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹3.2 L/yr - ₹4.1 L/yr
3 years (AmbitionBox Estimate)	₹3.6 L/yr - ₹4.5 L/yr
Login to view exact salary
4 years (AmbitionBox Estimate)	₹3.9 L/yr - ₹4.9 L/yr
5 years (AmbitionBox Estimate)	₹4.2 L/yr - ₹5.3 L/yr
6 years (AmbitionBox Estimate)	₹4.5 L/yr - ₹5.7 L/yr
7 years (AmbitionBox Estimate)	₹4.8 L/yr - ₹6.1 L/yr
8 years (AmbitionBox Estimate)	₹5.1 L/yr - ₹6.5 L/yr

View all

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Salary related reviews for Exl India

Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 10 Oct 2024

3.0

for Salary and Benefits

Likes

You get your salary on time, some managers are good and will assist you and understand and support you, rest are just there for the sake of being there.

Job security - Excellent

Dislikes

You can work and grow here if you are a managers pet.

Promotions - Poor

+3 more

Customer Care Executive in Noida

Full Time

BFSI, Investments & Trading Department

4.0

• posted on 12 Sep 2024

4.0

for Salary and Benefits

Likes

... work there. Most important point is the work environment there was very good...Although there should be improvement regarding appraisal and salary improvement.

Salary - Good

+5 more

Dislikes

slow process of appraisal and salary hikes....

Senior Customer Service Executive in Pune

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 27 Jul 2024

2.0

for Salary and Benefits

Likes

...and then force you to leave.... also take money for not giving notice period....I had to pay 1lac 20 thousand rupees

Dislikes

Worst work culture ever in the organisation

Salary - Poor

+6 more

Senior Process Associate in Kochi

Full Time

Customer Success, Service & Operations Department

4.0

• posted on 01 Mar 2024

1.0

for Salary and Benefits

Likes

I appreciate the positive work environment at EXL service, infopark kochi.

Skill development - Good

+3 more

Dislikes

Comparing the salary package with other companies in the industry, i have noticed that it is significantly lower. This has promted me ti consider the importance of fair compensation in relation to the job satisfaction and motivation.

Salary - Bad

Senior Customer Service Executive in Pune

Full Time

Human Resources Department

4.0

• posted on 29 Jan 2023

4.0

for Salary and Benefits

Likes

...for candidates who are wasting time there let it be the hire and fire situation. No company is going to hire you, Please dont pay any monetary amount for the same.

Salary - Good

+5 more

Dislikes

I did not like about recent lay offs where people are starving to death.

Promotions - Poor

see more salary related reviews

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What people are saying about Exl India

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How to switch from bpo to kpo

Right now I am working at Tech Mahindra and on notice period but I wanted to switch to backend profiles/Non voice process in mnc companies like R1rcm,Genpact,exl,cognizant and optum.

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Exl India Senior Customer Service Associate Salary FAQs

What is the salary of Senior Customer Service Associate at Exl India ?

The average salary of a Senior Customer Service Associate at Exl India in India typically ranges from ₹2.2 Lakhs to ₹6.0 Lakhs per year, depending on experience (from 2 years to 8 years).

The top 10% of Senior Customer Service Associate at Exl India earn more than ₹6.0 Lakhs per year, and the top 1% earn over ₹6.0 Lakhs per year. Senior Customer Service Associate Salaries at Exl India can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 9 Exl India employees in India.

What is the estimated take home salary of a Senior Customer Service Associate at Exl India in India?

The estimated take-home salary of a Senior Customer Service Associate at Exl India in India typically ranges from ₹34,609 to ₹35,855 per month. This is based on the average salary range of ₹2.2 Lakhs to ₹6.0 Lakhs per year for employees with experience ranging from 2 years to 8 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 9 salaries received from various employees of Exl India. Check how we calculate in-hand salary with our in-hand salary calculator.

What is the salary of a Senior Customer Service Associate in companies similar to Exl India in India?

The salary of a Senior Customer Service Associate at companies similar to Exl India in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

Delhivery	₹3.0 Lakhs to ₹5.0 Lakhs per year
Maersk	₹2.3 Lakhs to ₹7.0 Lakhs per year
Teleperformance	₹1.1 Lakhs to ₹5.2 Lakhs per year
GATI-KWE	₹1.9 Lakhs to ₹3.2 Lakhs per year
Ecom Express	₹2.0 Lakhs to ₹2.3 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Senior Customer Service Associate at Exl India in India?

The salary growth for a Senior Customer Service Associate at Exl India depends on factors such as experience, performance, and promotions. On average, a Senior Customer Service Associate can expect the following growth trajectory at Exl India:

Experience	Average Salary Range
2 years	₹3.2 Lakhs to ₹4.1 Lakhs per year
3 years	₹3.6 Lakhs to ₹4.5 Lakhs per year
4 years	₹3.9 Lakhs to ₹4.9 Lakhs per year
5 years	₹4.2 Lakhs to ₹5.3 Lakhs per year

and so on.

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Exl India Senior Customer Service Associate Salaries

Exl India Senior Customer Service Associate salary in India ranges between ₹2.2 Lakhs to ₹6 Lakhs with an average annual salary of ₹. Salary estimates are based on 9 Exl India latest salaries received from various employees of Exl India.