CGI Group Customer Service Manager Salaries by Employees (Updated 2025)

Select experience

₹14.4 Lakhs - ₹18.4 Lakhs

Low Confidence

Salary of majority employees

Interested in this particular role?

Last Updated: 20 Jul 2024

Companies similar to CGI Group for Customer Service Manager

Company name	Avg Annual Salary	Open Jobs
TCS Customer Service Manager Salary 4 - 21 years exp. (21 salaries)	₹2.9 L/yr - ₹12.6 L/yr 54% less
Infosys Customer Service Manager Salary 3 - 14 years exp. (4 salaries)	₹5 L/yr - ₹22 L/yr 22% less
Login to view exact salary
Wipro Customer Service Manager Salary 1 - 5 years exp. (4 salaries)	₹1.6 L/yr - ₹6.3 L/yr 71% less	1 job opening
Tech Mahindra Customer Service Manager Salary 1 - 14 years exp. (25 salaries)	₹2.1 L/yr - ₹7 L/yr 72% less
Hexaware Technologies Customer Service Manager Salary 3 - 8 years exp. (3 salaries)	₹2.4 L/yr - ₹10.2 L/yr 68% less
Accenture Customer Service Manager Salary 0 - 14 years exp. (27 salaries)	₹1.8 L/yr - ₹9.6 L/yr 71% less
Hewlett Packard Enterprise Customer Service Manager Salary 6 - 16 years exp. (13 salaries)	₹4.6 L/yr - ₹13.3 L/yr 46% less
Sutherland Global Services Customer Service Manager Salary 0 - 5 years exp. (9 salaries)	₹2 L/yr - ₹4.5 L/yr 79% less
Cognizant Customer Service Manager Salary 5 - 9 years exp. (5 salaries)	₹5.5 L/yr - ₹17 L/yr 40% less
IBM Customer Service Manager Salary 1 - 17 years exp. (5 salaries)	₹2 L/yr - ₹18 L/yr 40% less
Genpact Customer Service Manager Salary 9 - 15 years exp. (5 salaries)	₹3.5 L/yr - ₹13 L/yr 50% less
Login to view exact salary
Capgemini Customer Service Manager Salary 2 - 5 years exp. (5 salaries)	₹3.8 L/yr - ₹9.5 L/yr 62% less	1 job opening
NTT Data Information Processing Services Customer Service Manager Salary 1 - 10 years exp. (3 salaries)	₹3 L/yr - ₹11 L/yr 49% less

Customer Service Manager salary at CGI Group ranges between ₹14.4 Lakhs to ₹18.4 Lakhs per year for employees with 10 years of experience. Salary estimates are based on 1 latest salaries received from various employees of CGI Group.

Similar Designation salaries in CGI Group

Customer Service Associate Salary

(AmbitionBox Estimate)

₹5.4 L/yr - ₹6.9 L/yr

Customer Service Executive Salary

(AmbitionBox Estimate)

₹2.3 L/yr - ₹2.9 L/yr

Customer Care Executive Salary

(AmbitionBox Estimate)

₹0.2 L/yr - ₹0.2 L/yr

Branch Manager Salary

(AmbitionBox Estimate)

₹6 L/yr - ₹7.7 L/yr

Service Engineer Salary

(4 salaries)

₹16.5 L/yr - ₹20 L/yr

Deputy Manager Salary

(3 salaries)

₹8.1 L/yr - ₹36 L/yr

Sales Manager Salary

(AmbitionBox Estimate)

₹12.6 L/yr - ₹16.1 L/yr

Senior Associate Salary

(205 salaries)

₹3 L/yr - ₹10 L/yr

Process Associate Salary

(24 salaries)

₹3 L/yr - ₹4.3 L/yr

Sales Executive Salary

(AmbitionBox Estimate)

₹3.6 L/yr - ₹4.6 L/yr

Salary related reviews for CGI Group

Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 09 Feb 2025

2.0

for Salary and Benefits

Likes

1. Work life balance 2. Projects are interesting and good to work, if you are in development role. 3. Skill growth is good.

Job security - Excellent

+3 more

Dislikes

1. Salary is low if compared to work you will be doing. 2. Teams are usually quite helpful but not very competitive. This sometimes breaks your growth graph.

Salary - Poor

Senior Software Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

5.0

• posted on 18 Jan 2025

4.0

for Salary and Benefits

Likes

Depends upon project and business unit. For me , here in DataCycle360 and Wealth360, work is excellent means, you will get more and more work if you are able to do quickly so, learning opportunity is excellent, technologies is also decent as per industry, but if i think independently and don't compare with other company then carriers growth (salary) in terms of appraisal is not good.

Salary - Good

+1 more

Dislikes

Appraisal, salary growth within CGI, Hybrid mode of working, WFO, In terms of quality and quantities work delivered - More work is there based on current 9LPA CTC of promoted SSE atleast for me, by comparing with external hired SSE which takes 19LPA. So, Switching to other company is good rather than getting Promoted within CGI.

Skill development - Poor

+1 more

Senior Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

3.0

• posted on 17 Jan 2025

2.0

for Salary and Benefits

Likes

Definately a great place to work if you are less ambitious about financial growth. Almost zero micro management. Perfect place for experienced people to get settled or for longer run.

Job security - Good

+3 more

Dislikes

Not at all recommended for freshers. Very less salary hike and confusing apraisal cycle. Unnecessary hierarchy and complex organisation structure. Full off useless managers only drawing huge amount of salary just by talking in calls 2-3 hours everyday. IJP & internal trainings are all showoff. No use at all.

Salary - Poor

Associate Software Engineer in Bangalore / Bengaluru

Full Time

IT & Information Security Department

3.0

• posted on 19 Dec 2024

1.0

for Salary and Benefits

Likes

Shift allowance is something we appreciate. Working as a team culture is good. Members are cooperative, supportive and friendly.

Job security - Excellent

Dislikes

Compensation Culture where no additional benefits for working weekends or no additional payments for more than 5 days a week work or additional hours.

Salary - Bad

+5 more

Software Engineer in Bangalore / Bengaluru

Full Time

Engineering - Software & QA Department

4.0

• posted on 09 Dec 2024

2.0

for Salary and Benefits

Likes

I loved the work culture of CGI and we are able take skill development programmes without limitations.

Skill development - Good

+2 more

Dislikes

I'm not happy with salary and benefits. For experience people they will pay but not who joined as freshers.

Salary - Poor

see more salary related reviews

Discover interview dos and don'ts from real experiences

What people are saying about CGI Group

View All

a technical specialist

Guys need insights! Deloitte USI vs CGI which is better? Cgi need the me to work in siemens office as a contractor (external) with payroll from CGI as permanent employee. Overall work experience : 4 years 3 months CCTC : 13.5 LPA Deloitte : 21.5 lpa Tech stack: Java Full Stack, spring boot CGI: yet to offer CGI Deloitte

Tech stack: Java full stack,Springboot Exp : 4 years 2 months Current org : Accenture Cctc : 13.5 lpa Deloitte USI :21.5lpa CGI: comp TBD

CGI FTE - Siemens FTC role

Deloitte USI - FTE role

10 participants . poll closed

Got a question about CGI Group?

Ask anonymously on communities.

Tell us how to improve this page.

Home >
Salaries >
CGI Group Salaries >
CGI Group Customer Service Manager Salaries

CGI Group Customer Service Manager salary in India ranges between ₹14.4 Lakhs to ₹18.4 Lakhs. This is an estimate based on latest salaries received from employees of CGI Group.

CGI Group Customer Service Manager salaries in India

Companies similar to CGI Group for Customer Service Manager

Similar Designation salaries in CGI Group

Salary related reviews for CGI Group

Software Engineer in Bangalore / Bengaluru

Senior Software Engineer in Bangalore / Bengaluru

Senior Software Engineer in Bangalore / Bengaluru

Associate Software Engineer in Bangalore / Bengaluru

Software Engineer in Bangalore / Bengaluru

Tell us how to improve this page.