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Capita Customer Service Executive Salaries in India

based on 456 latest salaries
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Engineering - Software & QA Customer Success, Service & Operations Finance & Accounting Human Resources + 6 more
Designation Avg Annual Salary Open Jobs
0 - 7 years exp. (456 salaries)
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₹1.5 L/yr - ₹7.2 L/yr

1 - 4 years exp. (602 salaries)
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₹2.2 L/yr - ₹8.5 L/yr

6 - 12 years exp. (550 salaries)
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₹8.8 L/yr - ₹26 L/yr

1 job opening
2 - 6 years exp. (396 salaries)
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₹4 L/yr - ₹16.3 L/yr

1 job opening
5 - 13 years exp. (311 salaries)
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₹3.2 L/yr - ₹7.5 L/yr

6 - 18 years exp. (259 salaries)
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₹4.5 L/yr - ₹11 L/yr

1 - 10 years exp. (153 salaries)
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₹3 L/yr - ₹6.5 L/yr

10 - 15 years exp. (137 salaries)
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₹14 L/yr - ₹32 L/yr

2 - 9 years exp. (133 salaries)
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₹1.7 L/yr - ₹5.1 L/yr

5 - 10 years exp. (130 salaries)
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₹8 L/yr - ₹27 L/yr

7 - 17 years exp. (122 salaries)
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₹5 L/yr - ₹10.3 L/yr

1 - 7 years exp. (119 salaries)
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₹2 L/yr - ₹5.2 L/yr

1 job opening
0 - 8 years exp. (118 salaries)
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₹3.3 L/yr - ₹8 L/yr

3 job openings
3 - 11 years exp. (104 salaries)
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₹3.2 L/yr - ₹9.5 L/yr

4 - 9 years exp. (98 salaries)
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₹2.6 L/yr - ₹6.4 L/yr

2 - 10 years exp. (96 salaries)
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₹3.9 L/yr - ₹14.3 L/yr

1 - 6 years exp. (91 salaries)
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₹3.2 L/yr - ₹11.4 L/yr

2 - 5 years exp. (87 salaries)
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₹3.2 L/yr - ₹9.5 L/yr

1 - 10 years exp. (1.2k salaries)
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₹1.5 L/yr - ₹7 L/yr

3 job openings
0 - 5 years exp. (174 salaries)
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₹1.5 L/yr - ₹6.8 L/yr

3 - 14 years exp. (141 salaries)
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₹5 L/yr - ₹19 L/yr

Last Updated: 8 Jan, 2025

Salary related reviews for Capita

3.0

Rated by 128 employees for salary & benefits

Full Time

 · 

Customer Success, Service & Operations Department

5.0
  •  posted on 12 Jan 2025

2.0
 for  Salary and Benefits

Likes

Nothing

Dislikes

... they have no idea about incentive and if not then you are on PIP, favouritism . You won't get your salary after 45 days you get it after 60 days . Laziness in doing things which employee oriented things . Appraisal is an expectation. At the time of appraisal you will receive an email , we are sorry..... Canteen is the awesome part you should have belonging in one end and your bag on the other end Managers are been removed as they were nothing.Hire and fire In the End after all the pain the process Rammed down. And you have to find a new Job

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Full Time

 · 

Customer Success, Service & Operations Department

2.0
  •  posted on 27 Jul 2024

3.0
 for  Salary and Benefits

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 30 Nov 2023

2.0
 for  Salary and Benefits

Likes

Only good thing was I was getting salary on time and the training was good.

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Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

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Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 15 Oct 2024

1.0
 for  Salary and Benefits

Likes

Not much I liked about this company but one thing I liked it was working from home and table and chairs were provided and cash was reimbursed

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Dislikes

...too they were it will get after three months and atleast they told no appraisal. Salary is very less as per industry they give more to new joiner rather than old employee. Promotion are all fixed for employees who are close to manager or upper management. No festival rewards/gifts from company but they ask employee for CSR activities fund raise.

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Research & Development Department

3.0
  •  posted on 24 Sep 2021

2.0
 for  Salary and Benefits

Likes

... But the problem is there is no much growth both professionally and financially. If there is no commitments and ready to work for average pay then this can be a best choice.

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Dislikes

As informed earlier, there is no growth professionally and financially.

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Capita Salary FAQs

How much does Capita pay per year?
The average Capita salary ranges from approximately ₹1.2 Lakh to ₹3.5 Lakhs per year for a Service Associate and ₹46 Lakhs to ₹53 Lakhs per year for a Head of Development. Salary estimates are based on 456 Capita salaries received from various employees of Capita. Capita employees rate the overall salary and benefits package 3.0/5 stars.
What is the highest salary in Capita?
The highest-paying job at Capita is a Head of Development with a salary of ₹46 Lakhs to ₹53 Lakhs per year. The top 10% of employees earn more than ₹16.61 lakhs per year. The top 1% earn more than a whopping ₹37.57 lakhs per year.
What is the minimum salary in Capita?
Minimum salary at Capita depends on the role you are applying for. For Senior Customer Service Executive the minimum salary is ₹1.8 Lakh to ₹5.5 Lakhs per year, and for Executive the minimum salary is ₹1.5 Lakh to ₹6.8 Lakhs per year and so on.
What is the salary package for freshers in Capita?
The average salary at Capita for freshers varies from ₹2.2 Lakhs to ₹2.5 Lakhs per year for Customer Management Executive and ₹4.7 Lakhs to ₹7.5 Lakhs per year for Financial Analyst.
What is the notice period for Customer Service Executive at Capita?
According to AmbitionBox, 44% of the Capita Customer Service Executives reported a notice period of 2 Months, 31% reported a notice period of 15 days or less and the remaining reported other notice period durations. This is based on 276 responses on AmbitionBox in last 2 years.

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Average annual salary for Customer Service Executive in Capita is INRunlock blur . Salary estimates are based on 456 Capita latest salaries received from various employees of Capita.

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