Capita Customer Service Specialist salaries in Mumbai

Likes

Nothing

Dislikes

There is no difference between a Mule and a Capita employee. Poor compensation, no benefits or perks even on occassions like Diwali, women's day, no team outing, no RNRs on a larger scale. Dictatorship followed by the senior leadership.

Likes

Capita has good seating arrangement

Dislikes

They made us work extra hours without pay for overtime in the DPD process and the mentor Saquib was a Muslim guy so he gave preference to Muslims, and most of the employees in CapitaO2 process are Muslims

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

Likes

Only good thing was I was getting salary on time and the training was good.

Dislikes

Office politics and a** licking of the managers by some employees and it was encouraged my Managers as well. Freshers are sidelined on the floor.

Likes

Not much I liked about this company but one thing I liked it was working from home and table and chairs were provided and cash was reimbursed

Dislikes

...too they were it will get after three months and atleast they told no appraisal. Salary is very less as per industry they give more to new joiner rather than old employee. Promotion are all fixed for employees who are close to manager or upper management. No festival rewards/gifts from company but they ask employee for CSR activities fund raise.