Capita Quality Analyst salaries in Mumbai (Updated 2025)

Likes

Best thing about capita would b tht thy provided wfh and evn now thy have option of wfh apart from tht thy give chair and desk as per employees requirements.

Dislikes

Rotational shift, have to extend shifts, bonus deduction, poor increament,

Likes

It's great to learn new things and identify the errors. Politics is anywhere you join...the company is good the management is mismanaged.

Dislikes

...Managers do not stand for their colleague's or advisors if things are not right. Salary is quite okay not great. Next level success is in Dreamland.

Likes

...in few accounts. They try to retain good employees if you are willing to stay. All fixed salary , no variable.

Dislikes

Work life balance is not that great. Technology stack is legacy in few accounts. Sometimes micromanagement happens.

Likes

Pay, Company outings, Bonus, Shift Allowance, Onsite

Dislikes

...edIn while in reality, they work on Legacy technology for a maintenance project. No Agile followed but HRs will boast they vacancies on Linkedin as "Great Opportunity" :P Seniors working here for 10+ years can't go outside because 1) Capita ties you in a golden handcuff with a high salary which no one else is ready to pay for poor skillset which these leads hold 2) They are not capable to clear interviews 3) Comfortable doing the same job for years, lethargic manual work and getting more pay The company doesn't do great in hiring as well. During my tenure, I have worked with many colleagues who were on a fake experience and some even had fake degrees. This could be another reason why some people never leave Capita. Onsite is the only benefit here but even after this some greedy people show fake overtime onshore and earn 3-4 times more than their UK pay because HRs and Managers are not vigilant. One manager had a complaint against him but he belonged to a higher management lobby was hired on a role as a QA Manager when he had never really worked in QA. Join Capita, join the lobby, l**k boots, get onsite and get rich. And if your self-respect is not dead, Repeat!!

Likes

There is nothing you would like about this company

Dislikes

...are about you but about their sales, don't even about your health your problems. They lie about everything job job designation, salary, timings, package break everything. And your manager will insult you behave like you are worthless because you are not performing because they just care about results, your sales target not about your efforts you are making like daily 500-600 calls 3 hour calling, 11.5 hours working although they'll only pay for 9 hours at the end you are wrong in that place. I suggest you all don't go looking other job opportunity