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3.9

based on 4.3k Reviews

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Customer Service Executive
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BigBasket Customer Service Executive Salaries in India

based on 267 latest salaries
Explore Salaries by Departments
Customer Success, Service & Operations Procurement & Supply Chain Sales & Business Development Merchandising, Retail & eCommerce + 6 more
Designation Avg Annual Salary Open Jobs

Customer Service Executive

0 - 5 years exp. (267 salaries)
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₹1.2 L/yr - ₹4 L/yr

1 job opening

Customer Support Executive

0 - 6 years exp. (323 salaries)
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₹1.5 L/yr - ₹3.5 L/yr

Team Lead

2 - 8 years exp. (244 salaries)
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₹1.5 L/yr - ₹7.1 L/yr

1 job opening

Sales Executive

2 - 10 years exp. (174 salaries)
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₹1.5 L/yr - ₹4.5 L/yr

Starting your career? Discover BigBasket fresher salaries in India

Customer Care Executive

0 - 5 years exp. (146 salaries)
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₹1.4 L/yr - ₹4 L/yr

Customer Service Associate

0 - 4 years exp. (122 salaries)
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₹1.5 L/yr - ₹3.5 L/yr

Customer Support Associate

0 - 5 years exp. (113 salaries)
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₹1.6 L/yr - ₹3.5 L/yr

Senior Associate

0 - 7 years exp. (82 salaries)
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₹1.7 L/yr - ₹4.6 L/yr

Senior Customer Service Executive

0 - 6 years exp. (46 salaries)
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₹1 L/yr - ₹4.3 L/yr

Sales Manager

3 - 14 years exp. (45 salaries)
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₹2.9 L/yr - ₹7 L/yr

Sales Officer

1 - 10 years exp. (36 salaries)
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₹2.8 L/yr - ₹5.1 L/yr

Customer Service Representative

0 - 7 years exp. (16 salaries)
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₹1.8 L/yr - ₹3.3 L/yr

Technical Support Engineer

2 - 5 years exp. (15 salaries)
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₹3 L/yr - ₹5.3 L/yr

Process Associate

0 - 4 years exp. (14 salaries)
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₹1.5 L/yr - ₹2.8 L/yr

Customer Relationship Manager

2 - 7 years exp. (8 salaries)
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₹2.8 L/yr - ₹3.5 L/yr

Relationship Manager

1 - 6 years exp. (4 salaries)
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₹2.4 L/yr - ₹4.8 L/yr

Branch Manager

3 - 8 years exp. (4 salaries)
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₹3.6 L/yr - ₹4.2 L/yr

Service Engineer

0 - 9 years exp. (4 salaries)
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₹2.4 L/yr - ₹4.6 L/yr

Telecalling Executive

0 - 3 years exp. (3 salaries)
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₹0.8 L/yr - ₹4.5 L/yr

Customer Service Officer

1 - 4 years exp. (3 salaries)
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₹2.4 L/yr - ₹3.6 L/yr

Customer Service Manager

2 - 12 years exp. (3 salaries)
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₹2.2 L/yr - ₹4.5 L/yr

Last Updated: 20 Dec, 2024

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2w
a technical project manager
Deadend
Hi, I'm here to share a part of my journey from the past 12 years in my career, I started from a package of 3.6LPA in 2013 at iGate and due to a few bad decisions on my career and worthless advices from people who are always pessimistic about the industry, I switched two companies and landed in a start-up with 2.4LPA. I worked hard nearly 8-16hrs a day single handed researched, built and managed an entire vertical of a project for 8 years. When the company didn't value my contribution and thought I was too young to become a manager, I had a package of 6LPA and Senior developer in designation. I switched for obvious reasons to a TL role for 12LPA and now at the same company I'm a TPM on the basis of my contribution with 48LPA as a fixed component. I feel outclassed in terms of having a fancy CV with certifications, I feel like CTC has hit a peak with 48LPA being fixed and nearly 40% in Variable. Most companies are hesitant to hire me because of this. What should be my next move?
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Salary related reviews for BigBasket

3.2

Rated by 64 employees for salary & benefits

Customer Service Executive in Tin Factory

Customer Service Department

4.0
  •  posted on 09 Aug 2022
2.0
 for  Salary and Benefits

Likes

Most of the higher management is kind. If you do your work no one questions you.

Dislikes

...r of tickets and ask to maintain around 17 parameters such as aht, quality etc.. The salary is very less and we can rarely see hikes. Just like daily wage ppl they increase 500 to 1000rs per annum.

read more

Customer Service Executive in Pune

Customer Success, Service & Operations Department

2.0
  •  posted on 25 Jun 2021
1.0
 for  Salary and Benefits

Likes

I'm still working in bigbasket.as mah point of view no growth in this company...also after given lots of effort in work but there is no salary appraisal..no satisfied to work here..plz dont join..m still looking forward for another job right now.

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Dislikes

No growth, no salary appraisal, no facilities, late salary given.

Customer Service Executive in Kolkata

Procurement & Supply Chain Department

5.0
  •  posted on 08 Apr 2021
5.0
 for  Salary and Benefits

Likes

...ronment and culture. Teammates are supportive and the management is transparent. Company policies are good, appraisals are fair and they give good salary hike and bonus every year.

read more

Dislikes

I hv no bad experience in this company

Customer Service Executive in Bangalore / Bengaluru

Production, Manufacturing & Engineering Department

4.0
  •  posted on 23 Mar 2018
2.0
 for  Salary and Benefits

Likes

Team was very supportive, colleagues we're good, nice environment overall, but customers were irritative. Not bad not good

read more

Dislikes

Salary is less, they were very strict about issueing day off's even though for emergency.

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Customer Support Executive in Bangalore / Bengaluru

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 05 Jun 2023
4.0
 for  Salary and Benefits

Likes

Salary on time , job security till ur performance good. For students it's best company to work shift are flexible. If good in process will get work from home.

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Dislikes

*No ontime support, *No team play ,team leader only do partiality among agents like why to support other team . *High call flow for inbound not even a sec gets idel mrng and evng , afternoon Little ideal *No breaks for food shd ask before 1hour. * No appraisal *No rotational weekoff ,it's fixed 1 day and 6 days working and no more changes can be done.

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More about working at BigBasket
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#9 Best Tech Startup - 2021

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BigBasket Salary FAQs

How much does BigBasket pay per year?
The average BigBasket salary ranges from approximately ₹0.1 Lakh to ₹1.7 Lakh per year for a MHE Operator , Reach Track Operator , Oder Picker Operator and ₹50 Lakhs to ₹98 Lakhs per year for a National Business Head. Salary estimates are based on 267 BigBasket salaries received from various employees of BigBasket. BigBasket employees rate the overall salary and benefits package 3.2/5 stars.
What is the highest salary in BigBasket?
The highest-paying job at BigBasket is a National Business Head with a salary of ₹50 Lakhs to ₹98 Lakhs per year. The top 10% of employees earn more than ₹9.03 lakhs per year. The top 1% earn more than a whopping ₹31.97 lakhs per year.
What is the minimum salary in BigBasket?
Minimum salary at BigBasket depends on the role you are applying for. For Associate the minimum salary is ₹1 Lakh to ₹3.6 Lakhs per year, and for Customer Support Executive the minimum salary is ₹1.5 Lakh to ₹3.5 Lakhs per year and so on.
What is the salary package for freshers in BigBasket?
The average salary at BigBasket for freshers varies from ₹1.2 Lakh to ₹3 Lakhs per year for Associate and ₹5 Lakhs to ₹16 Lakhs per year for Software Engineer.
What is the notice period for Customer Service Executive at BigBasket?
According to AmbitionBox, 53% of the BigBasket Customer Service Executives reported a notice period of 15 days or less, 42% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 120 responses on AmbitionBox in last 2 years.

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Average annual salary for Customer Service Executive in BigBasket is INRunlock blur . Salary estimates are based on 267 BigBasket latest salaries received from various employees of BigBasket.

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