B2x Service Solutions Customer Care Executive Salaries by 5 Employees

2 - 6 years exp.

₹1.8 Lakh - ₹3.6 Lakhs

Low Confidence

Avg. annual salary

Monthly In-hand Salary

7% less than the average Customer Care Executive Salary in BPO Companies for 2 - 6 years of experience

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Salaries in different departments

Customer Success, Service & Operations Customer Care Executive Salary 2 - 6 years exp. (AmbitionBox Estimate)	₹1.8 L/yr - ₹3.6 L/yr
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Marketing & Communication Customer Care Executive Salary 2 - 5 years exp. (AmbitionBox Estimate)	₹2.4 L/yr - ₹2.8 L/yr

Last Updated: 18 Dec 2023

Companies similar to B2x Service Solutions for Customer Care Executive

Company name	Avg Annual Salary	Open Jobs
Teleperformance Customer Care Executive Salary 0 - 6 years exp. (6.4k salaries)	₹1 L/yr - ₹7 L/yr 21% more	23 job openings
Concentrix Corporation Customer Care Executive Salary 0 - 7 years exp. (2.2k salaries)	₹1 L/yr - ₹7 L/yr 25% more
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Alldigi Tech Customer Care Executive Salary 0 - 5 years exp. (1.2k salaries)	₹0.7 L/yr - ₹4.5 L/yr 1% less	8 job openings
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TaskUs Customer Care Executive Salary 1 - 5 years exp. (276 salaries)	₹2 L/yr - ₹4.6 L/yr 36% more
Foundever Customer Care Executive Salary 0 - 5 years exp. (142 salaries)	₹1.5 L/yr - ₹5.4 L/yr 23% more	4 job openings
WNS Customer Care Executive Salary 1 - 6 years exp. (109 salaries)	₹1.1 L/yr - ₹4.8 L/yr 37% more
Sykes Business Services Of India Customer Care Executive Salary 0 - 4 years exp. (93 salaries)	₹2 L/yr - ₹3.7 L/yr 19% more
IntouchCX Customer Care Executive Salary 1 - 5 years exp. (86 salaries)	₹1.6 L/yr - ₹3.8 L/yr 17% more
Credence Resource Management Customer Care Executive Salary 0 - 6 years exp. (73 salaries)	₹1.9 L/yr - ₹5 L/yr 31% more
TTEC India Customer Care Executive Salary 0 - 4 years exp. (71 salaries)	₹1.6 L/yr - ₹4 L/yr 27% more
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Athena BPO Customer Care Executive Salary 0 - 4 years exp. (64 salaries)	₹1 L/yr - ₹3.5 L/yr 17% less
iQor Global Services Customer Care Executive Salary 0 - 4 years exp. (25 salaries)	₹2.1 L/yr - ₹4.1 L/yr 37% more
Bill Gosling Outsourcing India Customer Care Executive Salary 0 - 4 years exp. (23 salaries)	₹1.6 L/yr - ₹3.4 L/yr 2% less	1 job opening
OKS Group Customer Care Executive Salary 0 - 5 years exp. (17 salaries)	₹1.8 L/yr - ₹3.1 L/yr 1% more
Vcare Call Center Customer Care Executive Salary 1 - 3 years exp. (14 salaries)	₹1.8 L/yr - ₹3.5 L/yr 1% less
Lycatel BPO Customer Care Executive Salary 0 - 5 years exp. (14 salaries)	₹2.1 L/yr - ₹3.8 L/yr 15% more
Omega Healthcare Customer Care Executive Salary 1 - 4 years exp. (12 salaries)	₹1.6 L/yr - ₹5.5 L/yr 29% more
Silverskills Customer Care Executive Salary 2 - 4 years exp. (6 salaries)	₹1.3 L/yr - ₹3.4 L/yr 5% more
IKS Health Customer Care Executive Salary 0 - 5 years exp. (5 salaries)	₹1.6 L/yr - ₹3.6 L/yr 10% more

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Customer Care Executive salary at B2x Service Solutions ranges between ₹1.8 Lakh to ₹3.6 Lakhs per year for employees with experience between 2 years to 6 years. Salary estimates are based on 5 latest salaries received from various employees of B2x Service Solutions.

Experience wise B2x Service Solutions Customer Care Executive salaries

Last Updated: 18 Dec 2023

Experience	Avg Annual Salary
2 years (AmbitionBox Estimate)	₹1.9 L/yr - ₹2.5 L/yr
3 years (AmbitionBox Estimate)	₹2 L/yr - ₹2.6 L/yr
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4 years (AmbitionBox Estimate)	₹2.1 L/yr - ₹2.7 L/yr
5 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr
6 years (AmbitionBox Estimate)	₹2.2 L/yr - ₹2.8 L/yr

Salary related reviews for B2x Service Solutions

1.4

Rated by 8 employees for salary & benefits

Service Engineer in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Jul 2024

2.0

for Salary and Benefits

Likes

Opportunity to constantly learn and grow in supportive environment.

Skill development - Good

Dislikes

Burden of unwanted stuff, very low and unfair pay, lack of opportunity for growth, job insecurity, incompetent managers, favouritism & under appreciation

Salary - Poor

+4 more

Technical Field Engineer in Mumbai

Vodafone project Department

3.0

• posted on 09 Oct 2020

1.0

for Salary and Benefits

Likes

Company laid off, didn't even settled FNF within 45days. No one is bothered how employee suffers.

Skill development - Good

Dislikes

No diwali bonus, no perks, no incentives, no proper hike, straight away laid off employees during covid-19 also not settling FNF and PF

Salary - Bad

+5 more

Senior Accounts Executive in Mumbai

Finance & Accounting Department

5.0

• posted on 25 Aug 2018

5.0

for Salary and Benefits

Likes

B2X Service Solutions India Pvt Ltd. Is an India subsidiary of B2X GMBH a multinational company working is more than 140 counties having its head office at Munich Germany.It is the premier after -sale service provider for smartphones and consumer electronics is at the forefront of customer care. B2X help to streamline after -sale operations for manufacturers providing full visibility and control over the customer care experience.

Salary - Excellent

+6 more

Dislikes

Compensation is decent, but growth is slow. the work pressure is very high.Sometimes, I have to work 14-18 hours straight in a day.

Customer Care Executive in Thane

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Mar 2023

1.0

for Salary and Benefits

Likes

The staff at small level are the only one taking care os others

Skill development - Excellent

Dislikes

There is no groth i have give 5years of my life to the company and didn’t het any promotion but the one join gets higher salary. I worked as a customer care and the bad day of my life came when a customer hit me on head in the workplace and b2x didn’t do anything i have took my stand and went to police station there was no support from b2x still I continue my work with b2x hoping things will change but unfortunately it didn’t so I finally took my step out.

Salary - Bad

+5 more

Stock Executive in Mumbai Suburban

Full Time

Stock Management Department

4.0

• posted on 02 May 2022

3.0

for Salary and Benefits

Likes

Work culture is really good, I have overall 4years of experience with B2X. We can learn so many things while working. Company gives us various opportunity to learn and work in friendly environment.

Skill development - Good

+2 more

Dislikes

They gives increment on tha basis of you performance.

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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B2x Service Solutions Customer Care Executive Salary FAQs

What is the salary of Customer Care Executive at B2x Service Solutions ?

The average salary of a Customer Care Executive at B2x Service Solutions in India typically ranges from ₹1.8 Lakhs to ₹3.6 Lakhs per year, depending on experience (from 2 years to 6 years).

The top 10% of Customer Care Executive at B2x Service Solutions earn more than ₹3.6 Lakhs per year, and the top 1% earn over ₹3.6 Lakhs per year. Customer Care Executive Salaries at B2x Service Solutions can be higher or lower depending on factors such as the specific team, level of experience, and additional benefits like bonuses and stock options.

These estimates are based on salary data submitted by 5 B2x Service Solutions employees in India.

What is the estimated take home salary of a Customer Care Executive at B2x Service Solutions in India?

The estimated take-home salary of a Customer Care Executive at B2x Service Solutions in India typically ranges from ₹16,626 to ₹18,334 per month. This is based on the average salary range of ₹1.8 Lakhs to ₹3.6 Lakhs per year for employees with experience ranging from 2 years to 6 years.The take-home salary is calculated after accounting for standard deductions such as taxes, provident fund (PF), and insurance. Salary estimates are based on 5 salaries received from various employees of B2x Service Solutions. Check how we calculate in-hand salary with our in-hand salary calculator.

What are the key skills required to be a Customer Care Executive at B2x Service Solutions ?

To be a Customer Care Executive at B2x Service Solutions in india, the key skills required include:

- customer care
- cce
- Customer Care
- Back Office
- Backend Operations

These skills are highly valued at B2x Service Solutions and are crucial for successful performance in a Software Engineering role.

Which companies offer higher salaries than B2x Service Solutions for Customer Care Executive in India?

Conduent	₹2.3 Lakhs to ₹4.5 Lakhs per year
C3I Solutions	₹3.0 Lakhs to ₹4.5 Lakhs per year
R1 RCM	₹3.0 Lakhs to ₹3.8 Lakhs per year
WNS	₹1.1 Lakhs to ₹4.8 Lakhs per year
iQor Global Services	₹2.1 Lakhs to ₹4.1 Lakhs per year

These companies are known for offering competitive compensation packages that can exceed the salary offered by B2x Service Solutions, depending on the role and experience level.

What is the salary of a Customer Care Executive in companies similar to B2x Service Solutions in India?

The salary of a Customer Care Executive at companies similar to B2x Service Solutions in India varies, depending on the role, experience, and company size. Here are the typical salary ranges:

TaskUs	₹2.0 Lakhs to ₹4.6 Lakhs per year
Credence Resource Management	₹1.9 Lakhs to ₹5.0 Lakhs per year
Omega Healthcare	₹1.6 Lakhs to ₹5.5 Lakhs per year
TTEC India	₹1.6 Lakhs to ₹4.0 Lakhs per year
Concentrix Corporation	₹1.0 Lakhs to ₹7.0 Lakhs per year

These companies, which operate in similar sectors, offer competitive salaries, although the range can vary based on the company and individual experience levels.

How the salary growth look like for a Customer Care Executive at B2x Service Solutions in India?

The salary growth for a Customer Care Executive at B2x Service Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Care Executive can expect the following growth trajectory at B2x Service Solutions:

Experience	Average Salary Range
2 years	₹1.9 Lakhs to ₹2.5 Lakhs per year
3 years	₹2.0 Lakhs to ₹2.6 Lakhs per year
4 years	₹2.1 Lakhs to ₹2.7 Lakhs per year
5 years	₹2.2 Lakhs to ₹2.8 Lakhs per year

and so on.

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B2x Service Solutions Customer Care Executive Salaries

B2x Service Solutions Customer Care Executive salary in India ranges between ₹1.8 Lakh to ₹3.6 Lakhs with an average annual salary of ₹. Salary estimates are based on 5 B2x Service Solutions latest salaries received from various employees of B2x Service Solutions.