B2x Service Solutions Customer Service Associate Salaries by Employees

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₹3.2 Lakhs - ₹4.1 Lakhs

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Avg. annual salary (AmbitionBox Estimate)

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Last Updated: 13 Jan 2021

Companies similar to B2x Service Solutions for Customer Service Associate

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Teleperformance Customer Service Associate Salary 0 - 8 years exp. (5.4k salaries)	₹0.9 L/yr - ₹6.2 L/yr 24% less	5 job openings
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Athena BPO Customer Service Associate Salary 0 - 4 years exp. (23 salaries)	₹1.2 L/yr - ₹3.2 L/yr 38% less
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ICCS Customer Service Associate Salary 0 - 2 years exp. (13 salaries)	₹1.4 L/yr - ₹3.2 L/yr 42% less
Conduent Customer Service Associate Salary 1 - 5 years exp. (11 salaries)	₹1.5 L/yr - ₹3.8 L/yr 25% less
iQor Global Services Customer Service Associate Salary 0 - 8 years exp. (7 salaries)	₹2.7 L/yr - ₹5.5 L/yr 11% more
Omega Healthcare Customer Service Associate Salary 0 - 3 years exp. (6 salaries)	₹2.6 L/yr - ₹3.5 L/yr 23% less
Bill Gosling Outsourcing India Customer Service Associate Salary 0 - 3 years exp. (6 salaries)	₹2.4 L/yr - ₹3.6 L/yr 22% less
R1 RCM Customer Service Associate Salary 0 - 5 years exp. (6 salaries)	₹2.3 L/yr - ₹3.3 L/yr 24% less
IKS Health Customer Service Associate Salary 0 - 9 years exp. (4 salaries)	₹2.5 L/yr - ₹3.8 L/yr 16% less
Lycatel BPO Customer Service Associate Salary 1 - 6 years exp. (4 salaries)	₹3 L/yr - ₹4 L/yr 7% less
C3I Solutions Customer Service Associate Salary 1 - 2 years exp. (4 salaries)	₹3 L/yr - ₹3.7 L/yr 10% less

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Customer Service Associate salary at B2x Service Solutions ranges between ₹3.2 Lakhs to ₹4.1 Lakhs per year for employees with 4 years of experience. Salary estimates are based on 1 latest salaries received from various employees of B2x Service Solutions.

Salary related reviews for B2x Service Solutions

Service Engineer in New Delhi

Full Time

Customer Success, Service & Operations Department

3.0

• posted on 18 Jul 2024

2.0

for Salary and Benefits

Likes

Opportunity to constantly learn and grow in supportive environment.

Skill development - Good

Dislikes

Burden of unwanted stuff, very low and unfair pay, lack of opportunity for growth, job insecurity, incompetent managers, favouritism & under appreciation

Salary - Poor

+4 more

Technical Field Engineer in Mumbai

Vodafone project Department

3.0

• posted on 09 Oct 2020

1.0

for Salary and Benefits

Likes

Company laid off, didn't even settled FNF within 45days. No one is bothered how employee suffers.

Skill development - Good

Dislikes

No diwali bonus, no perks, no incentives, no proper hike, straight away laid off employees during covid-19 also not settling FNF and PF

Salary - Bad

+5 more

Senior Accounts Executive in Mumbai

Finance & Accounting Department

5.0

• posted on 25 Aug 2018

5.0

for Salary and Benefits

Likes

B2X Service Solutions India Pvt Ltd. Is an India subsidiary of B2X GMBH a multinational company working is more than 140 counties having its head office at Munich Germany.It is the premier after -sale service provider for smartphones and consumer electronics is at the forefront of customer care. B2X help to streamline after -sale operations for manufacturers providing full visibility and control over the customer care experience.

Salary - Excellent

+6 more

Dislikes

Compensation is decent, but growth is slow. the work pressure is very high.Sometimes, I have to work 14-18 hours straight in a day.

Customer Care Executive in Thane

Full Time

Customer Success, Service & Operations Department

1.0

• posted on 04 Mar 2023

1.0

for Salary and Benefits

Likes

The staff at small level are the only one taking care os others

Skill development - Excellent

Dislikes

There is no groth i have give 5years of my life to the company and didn’t het any promotion but the one join gets higher salary. I worked as a customer care and the bad day of my life came when a customer hit me on head in the workplace and b2x didn’t do anything i have took my stand and went to police station there was no support from b2x still I continue my work with b2x hoping things will change but unfortunately it didn’t so I finally took my step out.

Salary - Bad

+5 more

Stock Executive in Mumbai Suburban

Full Time

Stock Management Department

4.0

• posted on 02 May 2022

3.0

for Salary and Benefits

Likes

Work culture is really good, I have overall 4years of experience with B2X. We can learn so many things while working. Company gives us various opportunity to learn and work in friendly environment.

Skill development - Good

+2 more

Dislikes

They gives increment on tha basis of you performance.

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Salary Discussions, Hike & Promotions

My current CTC is ₹7,80,660, which includes a ₹1,32,000 night shift allowance, and my monthly take-home pay is ₹72,133. I have received a new job offer with a CTC of ₹10,67,231, a monthly take-home pay of ₹83,333, and 192 restricted stock units (each valued at $60, vesting 25% after one year and quarterly thereafter). This new position is closer to my home and does not involve night shifts. The offer letter is attached. I have also requested a ₹95,000 monthly salary increase and am awaiting their response. Could someone advise me on whether I should accept the new offer or remain in my current role?

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B2x Service Solutions Customer Service Associate Salary FAQs

How the salary growth look like for a Customer Service Associate at B2x Service Solutions in India?

The salary growth for a Customer Service Associate at B2x Service Solutions depends on factors such as experience, performance, and promotions. On average, a Customer Service Associate can expect the following growth trajectory at B2x Service Solutions:

Experience	Average Salary Range
4 years	₹3.2 Lakhs to ₹4.1 Lakhs per year

and so on.

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B2x Service Solutions Customer Service Associate Salaries

B2x Service Solutions Customer Service Associate salary in India ranges between ₹3.2 Lakhs to ₹4.1 Lakhs. This is an estimate based on latest salaries received from employees of B2x Service Solutions.

B2x Service Solutions Customer Service Associate salaries in India

Companies similar to B2x Service Solutions for Customer Service Associate

Similar Designation salaries in B2x Service Solutions

Salary related reviews for B2x Service Solutions

Service Engineer in New Delhi

Technical Field Engineer in Mumbai

Senior Accounts Executive in Mumbai

Customer Care Executive in Thane

Stock Executive in Mumbai Suburban

B2x Service Solutions Customer Service Associate Salary FAQs

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