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B2x Service Solutions

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3.7

based on 196 Reviews

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B2x Service Solutions Customer Service Manager salaries in India

Annual salary range
9 - 10 years exp.
₹8.5 Lakhs - ₹9 Lakhs
Low Confidence
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Low confidence means that this average salary is based on data that was reported by very few people.
Salary of majority employees
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51% more than the average Customer Service Manager Salary in BPO Companies for 9 - 10 years of experience

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Salaries in different departments

Customer Success, Service & Operations
Customer Service Manager Salary
9 - 10 years exp. (AmbitionBox Estimate)
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₹8.5 L/yr - ₹9 L/yr

Sales & Business Development
Customer Service Manager Salary
9 years exp. (AmbitionBox Estimate)
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₹8.1 L/yr - ₹9.9 L/yr

Last Updated: 12 Mar 2023

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Customer Service Manager salary at B2x Service Solutions ranges between ₹8.5 Lakhs to ₹9 Lakhs per year for employees with experience between 9 years to 10 years. Salary estimates are based on 3 latest salaries received from various employees of B2x Service Solutions.

Latest annual salaries shared by B2x Service Solutions Customer Service Manager

1y ago
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9 years exp.
1y ago
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10 years exp.
1y ago
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9 years exp.

Experience wise B2x Service Solutions Customer Service Manager salaries

Last Updated: 12 Mar 2023

Experience Avg Annual Salary
9 years (AmbitionBox Estimate)

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₹8.5 L/yr - ₹9 L/yr
10 years (AmbitionBox Estimate)

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₹9 L/yr - ₹9 L/yr

Similar Designation salaries in B2x Service Solutions

Customer Service Associate Salary
(AmbitionBox Estimate)
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₹3 L/yr - ₹3.8 L/yr
Customer Service Executive Salary
(4 salaries)
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₹1.89 L/yr - ₹2.8 L/yr
Customer Care Executive Salary
(5 salaries)
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₹1.8 L/yr - ₹3.6 L/yr
Branch Manager Salary
(3 salaries)
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₹3 L/yr - ₹6.9 L/yr
Service Engineer Salary
(34 salaries)
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₹2.2 L/yr - ₹3.3 L/yr
Deputy Manager Salary
(4 salaries)
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₹6 L/yr - ₹6.9 L/yr
Sales Manager Salary
(AmbitionBox Estimate)
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₹4.3 L/yr - ₹5.5 L/yr
Senior Customer Service Executive Salary
(AmbitionBox Estimate)
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₹2.5 L/yr - ₹3.2 L/yr
Team Lead Salary
(10 salaries)
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₹1.9 L/yr - ₹4 L/yr
Technical Support Engineer Salary
(11 salaries)
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₹2.1 L/yr - ₹3.5 L/yr

Salary related reviews for B2x Service Solutions

1.0

Rated by 2 employees for salary & benefits

Service Engineer in New Delhi

Full Time

 · 

Customer Success, Service & Operations Department

3.0
  •  posted on 18 Jul 2024
2.0
 for  Salary and Benefits

Likes

Opportunity to constantly learn and grow in supportive environment.

Dislikes

Burden of unwanted stuff, very low and unfair pay, lack of opportunity for growth, job insecurity, incompetent managers, favouritism & under appreciation

read more

Technical Field Engineer in Mumbai

Vodafone project Department

3.0
  •  posted on 09 Oct 2020
1.0
 for  Salary and Benefits

Likes

Company laid off, didn't even settled FNF within 45days. No one is bothered how employee suffers.

Dislikes

No diwali bonus, no perks, no incentives, no proper hike, straight away laid off employees during covid-19 also not settling FNF and PF

read more

Senior Accounts Executive in Mumbai

Finance & Accounting Department

5.0
  •  posted on 25 Aug 2018
5.0
 for  Salary and Benefits

Likes

B2X Service Solutions India Pvt Ltd. Is an India subsidiary of B2X GMBH a multinational company working is more than 140 counties having its head office at Munich Germany.It is the premier after -sale service provider for smartphones and consumer electronics is at the forefront of customer care. B2X help to streamline after -sale operations for manufacturers providing full visibility and control over the customer care experience.

read more

Dislikes

Compensation is decent, but growth is slow. the work pressure is very high.Sometimes, I have to work 14-18 hours straight in a day.

read more

Customer Care Executive in Thane

Full Time

 · 

Customer Success, Service & Operations Department

1.0
  •  posted on 04 Mar 2023
1.0
 for  Salary and Benefits

Likes

The staff at small level are the only one taking care os others

Dislikes

There is no groth i have give 5years of my life to the company and didn’t het any promotion but the one join gets higher salary. I worked as a customer care and the bad day of my life came when a customer hit me on head in the workplace and b2x didn’t do anything i have took my stand and went to police station there was no support from b2x still I continue my work with b2x hoping things will change but unfortunately it didn’t so I finally took my step out.

read more

Stock Executive in Mumbai Suburban

Full Time

 · 

Stock Management Department

4.0
  •  posted on 02 May 2022
3.0
 for  Salary and Benefits

Likes

Work culture is really good, I have overall 4years of experience with B2X. We can learn so many things while working. Company gives us various opportunity to learn and work in friendly environment.

read more

Dislikes

They gives increment on tha basis of you performance.

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Salary Expectations
I am a Social Media Specialist with over 4 years of experience and was earning around 4.5 LPA in my previous role. When I joined my current organization, I discovered that my manager, with just 2.5 years of work experience, was earning a compensation of 7.6 -8.2 LPA (approx). This was quite surprising to me, and it made me question the market standards. I am currently looking to switch roles and, based on my research through Glassdoor and other sources, I am expecting a package of 7-8 LPA. However, many HRs I’ve spoken to feel that even 6 LPA is too high. What should be the ideal salary expectation for someone with my experience in the current market?
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B2x Service Solutions Customer Service Manager salary in India ranges between ₹8.5 Lakhs to ₹9 Lakhs with an average annual salary of ₹unlock blur. Salary estimates are based on 3 B2x Service Solutions latest salaries received from various employees of B2x Service Solutions.