B2x Service Solutions Customer Care Executive salaries in Mumbai

Likes

Opportunity to constantly learn and grow in supportive environment.

Dislikes

Burden of unwanted stuff, very low and unfair pay, lack of opportunity for growth, job insecurity, incompetent managers, favouritism & under appreciation

Likes

Company laid off, didn't even settled FNF within 45days. No one is bothered how employee suffers.

Dislikes

No diwali bonus, no perks, no incentives, no proper hike, straight away laid off employees during covid-19 also not settling FNF and PF

Likes

B2X Service Solutions India Pvt Ltd. Is an India subsidiary of B2X GMBH a multinational company working is more than 140 counties having its head office at Munich Germany.It is the premier after -sale service provider for smartphones and consumer electronics is at the forefront of customer care. B2X help to streamline after -sale operations for manufacturers providing full visibility and control over the customer care experience.

Dislikes

Compensation is decent, but growth is slow. the work pressure is very high.Sometimes, I have to work 14-18 hours straight in a day.

Likes

The staff at small level are the only one taking care os others

Dislikes

There is no groth i have give 5years of my life to the company and didn’t het any promotion but the one join gets higher salary. I worked as a customer care and the bad day of my life came when a customer hit me on head in the workplace and b2x didn’t do anything i have took my stand and went to police station there was no support from b2x still I continue my work with b2x hoping things will change but unfortunately it didn’t so I finally took my step out.

Likes

Work culture is really good, I have overall 4years of experience with B2X. We can learn so many things while working. Company gives us various opportunity to learn and work in friendly environment.

Dislikes

They gives increment on tha basis of you performance.