B2x Service Solutions Customer Care Executive Reviews
based on 8 reviews
Updated 4 Mar, 2023
Overall Rating
1.9/5
How AmbitionBox ratings work?
Category Ratings
4.1
Skill development
2.4
Work-Life balance
1.8
Work Satisfaction
1.4
Company culture
1.4
Job Security
1.4
Salary & Benefits
1.4
Promotions/Appraisal
B2x Service Solutions is rated
1.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
Read more
B2x Service Solutions is rated
1.9 out of 5 stars on
AmbitionBox, based on 8 company reviews.This rating
reflects a below average employee experience, indicating poor satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
8 reviews found
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Popular
Customer Care Executive in
Thane
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
5.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 04 Mar 2023
Likes
The staff at small level are the only one taking care os others
Dislikes
There is no groth i have give 5years of my life to the company and didn’t het any promotion but the one join gets higher salary. I worked as a customer care and the bad day of my life came when a customer hit me on head in the workplace and b2x didn’t do anything i have took my stand and went to police station there was no support from b2x still I continue my work with b2x hoping things will change but unfortunately it didn’t so I finally took my step out....Read More
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
I did handing customers face to face,solving their queries issue all Apple device,informing about the service, company policy,guidelines etc.
along i did sale all Apple accessory , handled customers escalations etc.
All i did work there.
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Care Executive
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
3.0
Work-Life Balance
posted on 13 May 2019
Likes
Management was very good
Customer Care Executive
Customercare Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
3.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 01 Jan 2019
Likes
It like a time spending
Dislikes
Company to use the employee as for the interest
Work Details
Work days: Monday to Saturday
(Strict Timings)
Customer Care Executive in
Ghaziabad
Afghjk Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 28 Aug 2018
Likes
Third class
Dislikes
Management not supportive
Work Details
Work days: Monday to Saturday
Customer Care Executive in
Chennai
Front desk Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
4.0
Work Satisfaction
5.0
Salary & Benefits
4.0
Job Security
5.0
Work-Life Balance
posted on 14 Apr 2018
Likes
New company was nice
Dislikes
Manager senthil attitude
Work Details
Customer service
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
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B2x Service Solutions.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Service Engineer in
New Delhi
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
3.0
Work-Life Balance
posted on 18 Jul 2024
Likes
Opportunity to constantly learn and grow in supportive environment.
Dislikes
Burden of unwanted stuff, very low and unfair pay, lack of opportunity for growth, job insecurity, incompetent managers, favouritism & under appreciation
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Manager in
New Delhi
Full Time
·
Customer Service Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 21 Feb 2022
Likes
In short I wuld say
pls dnt join
Work Details
Work timings: Strict Timings
Customer Service Manager in
New Delhi
Full Time
·
Customer Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 23 Sep 2020
Likes
Nothing to loose and gain
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within Country.
Customer Service Executive in
Jodhpur
Full Time
·
Customer Success Department
5.0
Overall Rating
5.0
Category Ratings
4.0
Promotions/Appraisal
4.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 11 Nov 2023
Likes
I had my best time in b2x , I never got the same culture anywhere else
Dislikes
Love it completely
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Thane
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 26 Sep 2018
Likes
i miss my all frnds which i have make over their
Dislikes
salary and appraisal
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Service Engineer in
Gurgaon / Gurugram
Preet vihar Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 25 Mar 2021
Likes
All over good,
Dislikes
Only pepper work, my offer letter not provide , or after Livpure not provide me new job.plz help me end plz give me new job
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Gurgaon / Gurugram
livpure Department
1.0
Overall Rating
1.0
Category Ratings
5.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
2.0
Job Security
1.0
Work-Life Balance
posted on 02 Sep 2020
Likes
No support from upper level
and not giving his best for business
Dislikes
I do not like unsupported from upper level
Work Details
customer handling, store incharge and engineer tracking
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Team Lead in
Hyderabad / Secunderabad
Technical Services Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Promotions/Appraisal
5.0
Skill Development
4.0
Company Culture
5.0
Work Satisfaction
3.0
Salary & Benefits
5.0
Job Security
4.0
Work-Life Balance
posted on 04 Nov 2020
Likes
It was an great experience working with b2x 😊👍
Work Details
Work timings: Flexible Timings
Customer Service Executive in
Vadodara
Home Appliances Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
2.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
3.0
Work-Life Balance
posted on 18 Jun 2020
Likes
No sporting in 2 month in lockdown salary also not paid we hoped that I would get 50% of tha salary but he did not pay
Dislikes
He was not helped during the pidemic
Work Details
Work timings: Flexible Timings
Work related travel: This job involves
Travel Within City.
Service Engineer in
Mumbai
Field Service Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 17 Jul 2021
Likes
Nice experience work with B2X
Work Details
Work timings: Strict Timings
Work related travel: This job involves
Travel Within City.
Other B2x Service Solutions Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Mobile Technician in
Kolkata
Full Time
·
Hardware Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 30 Jun 2024
Likes
I like this company because employee support good
Dislikes
Sardenly close tha service center
Mobile Technician in
Mumbai
Full Time
·
Operations, Maintenance & Support Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Promotions/Appraisal
2.0
Skill Development
2.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
1.0
Work-Life Balance
posted on 18 Jul 2023
Likes
Nothing to like about b2x
Dislikes
Everything about policy,management,working hours,etc
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel: This job involves
Travel Within City.
Assistant Manager in
Mumbai
Full Time
·
After Sales Service & Repair Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
4.0
Skill Development
1.0
Company Culture
2.0
Work Satisfaction
2.0
Salary & Benefits
1.0
Job Security
2.0
Work-Life Balance
posted on 05 Jun 2023
Likes
Team mates worked with me were supportive.
Dislikes
Leadership was not good, resulting company to shut down
Work Details
Work days: Monday to Friday
(Strict Timings)
Warehouse Executive in
Mumbai
Full Time
·
Operations, Maintenance & Support Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Promotions/Appraisal
4.0
Skill Development
4.0
Company Culture
4.0
Work Satisfaction
4.0
Salary & Benefits
4.0
Job Security
4.0
Work-Life Balance
posted on 15 Jul 2023
Likes
Awesome experience in b2x
Dislikes
No yearly increment
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Area Service Manager in
Chennai
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
2.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
4.0
Salary & Benefits
1.0
Job Security
4.0
Work-Life Balance
posted on 02 Jul 2023
Likes
Excellent company to work
Dislikes
No appraisal
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Area Service Manager in
Karnal
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 19 Jan 2023
Likes
No words to say, it's like feel the moment.
Dislikes
No
Work Details
Work policy:
It's depends on situation
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country, Travel Within City.
Service Center Manager in
Kozhikode
Full Time
·
IT Support Department
3.0
Overall Rating
3.0
Category Ratings
1.0
Promotions/Appraisal
1.0
Skill Development
1.0
Company Culture
1.0
Work Satisfaction
1.0
Salary & Benefits
1.0
Job Security
5.0
Work-Life Balance
posted on 08 Feb 2023
Likes
Work- Life Balance is Good
Dislikes
No proper hierarchy
Work Details
Work days: Monday to Saturday
(Flexible Timings)
Work related travel: This job involves
Travel Within Country.
Assistant Manager in
Mumbai
Full Time
·
After Sales Service & Repair Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Promotions/Appraisal
3.0
Skill Development
3.0
Company Culture
4.0
Work Satisfaction
3.0
Salary & Benefits
3.0
Job Security
5.0
Work-Life Balance
posted on 02 Aug 2023
Likes
👍 salary comes on time
Dislikes
👍 no promotions on hikes
Work Details
Work days: Monday to Saturday
(Strict Timings)
Work related travel:This is a desk job.
Head Operations in
Mumbai Suburban
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Promotions/Appraisal
5.0
Skill Development
5.0
Company Culture
5.0
Work Satisfaction
5.0
Salary & Benefits
5.0
Job Security
5.0
Work-Life Balance
posted on 05 Jan 2023
Likes
Employee freedom
Dislikes
Nothing much to say on dislike
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel: This job involves
International Travel, Travel Within Country.