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Air India Customer Service Executive Salaries in India

based on 130 latest salaries
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Aviation & Aerospace Customer Success, Service & Operations Finance & Accounting Human Resources + 6 more
Designation Avg Annual Salary Open Jobs
0 - 10 years exp. (130 salaries)
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₹1 L/yr - ₹6 L/yr

1 - 12 years exp. (68 salaries)
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₹3.5 L/yr - ₹11.7 L/yr

1 job opening
1 - 5 years exp. (28 salaries)
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₹2 L/yr - ₹4.2 L/yr

0 - 9 years exp. (14 salaries)
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₹2.2 L/yr - ₹4.8 L/yr

Starting your career? Discover Air India fresher salaries in India
1 - 14 years exp. (9 salaries)
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₹3.5 L/yr - ₹22 L/yr

0 - 6 years exp. (9 salaries)
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₹2.2 L/yr - ₹7 L/yr

0 - 2 years exp. (8 salaries)
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₹1.3 L/yr - ₹3.8 L/yr

4 - 20 years exp. (7 salaries)
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₹9.7 L/yr - ₹11 L/yr

5 - 14 years exp. (7 salaries)
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₹1.8 L/yr - ₹10 L/yr

1 - 4 years exp. (5 salaries)
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₹2.3 L/yr - ₹4.2 L/yr

2 - 29 years exp. (4 salaries)
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₹1.5 L/yr - ₹9.5 L/yr

0 - 2 years exp. (4 salaries)
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₹1 L/yr - ₹4.2 L/yr

6 - 11 years exp. (4 salaries)
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₹7 L/yr - ₹11.3 L/yr

4 - 10 years exp. (4 salaries)
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₹2 L/yr - ₹4.5 L/yr

0 - 11 years exp. (4 salaries)
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₹1 L/yr - ₹10.8 L/yr

7 years exp. (3 salaries)
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₹3 L/yr - ₹5 L/yr

2 - 13 years exp. (3 salaries)
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₹5.3 L/yr - ₹13 L/yr

Fresher (AmbitionBox Estimate)
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₹2.4 L/yr - ₹3.1 L/yr

1 year exp. (AmbitionBox Estimate)
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₹3.8 L/yr - ₹4.9 L/yr

13 years exp. (AmbitionBox Estimate)
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₹2 L/yr - ₹2.5 L/yr

11 years exp. (AmbitionBox Estimate)
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₹5.4 L/yr - ₹6.9 L/yr

Last Updated: 1 Jan, 2025

Salary related reviews for Air India

3.5

Rated by 46 employees for salary & benefits

Contractual

 · 

Aviation & Aerospace Department

5.0
  •  posted on 21 Nov 2023

5.0
 for  Salary and Benefits

Likes

Good and wanted to work more but unfortunately there was no hike in salary and position so left working after 13 years.learnt lot of things from seniors.was very tough task to handle the misconnection passenger and cancelled flights passenger.but liked to work under pressure.it was very challenging job.

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Dislikes

No increment and no appraisals.no compliments.no facilities.contractual job.no professionalism.

Other Department

5.0
  •  posted on 04 Dec 2020

3.0
 for  Salary and Benefits

Likes

Here my work is flight handling good to be in this platform during this covid-19

Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow. There is a bond of 3 years before which you cannot resign. On the job training is not given to new joinees

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Customer Success, Service & Operations Department

3.0
  •  posted on 14 Sep 2021

2.0
 for  Salary and Benefits

Likes

This job made me disciplined and used to work in any shift.

Dislikes

...ement doesn't address our issue rather forced us to work in hostile environment. Salary disbursement is very slow which demotivates any employee who needs money to sustain.

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Aviation & Aerospace Department

5.0
  •  posted on 24 Apr 2021

5.0
 for  Salary and Benefits

Likes

Good work environment and culture. Teammates and Management are supportive.Company policies are good, appraisals are fair and they give fair salary hike every year.

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Dislikes

There is a lot of politics and the management doesn’t address our issues. Salary is decent but career growth is slow.

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Aviation & Aerospace Department

3.0
  •  posted on 28 Mar 2021

2.0
 for  Salary and Benefits

Likes

Only the fact that we were secured being associated with TATAs. No much opportunities to explore.

Dislikes

Poor pay slabs, insecure and incompetent superiors. Afraid to promote calibrated staff being insecure if this could be threat to their profiles. Unhealthy politics. Local management was not been checked by the main management . Famed organisation with big names but not at all employee oriented.

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Air India Salary FAQs

How much does Air India pay per year?
The average Air India salary ranges from approximately ₹0.1 Lakh to ₹4.5 Lakhs per year for a Receptionist and ₹70 Lakhs to ₹1.5 Crore per year for a Senior Captain. Salary estimates are based on 130 Air India salaries received from various employees of Air India. Air India employees rate the overall salary and benefits package 3.5/5 stars.
What is the highest salary in Air India?
The highest-paying job at Air India is a Senior Captain with a salary of ₹70 Lakhs to ₹1.5 Crore per year. The top 10% of employees earn more than ₹22.97 lakhs per year. The top 1% earn more than a whopping ₹74.17 lakhs per year.
What is the minimum salary in Air India?
Minimum salary at Air India depends on the role you are applying for. For Customer Service Executive the minimum salary is ₹1 Lakh to ₹6 Lakhs per year, and for Airport Ground Staff the minimum salary is ₹1.2 Lakh to ₹5 Lakhs per year and so on.
What is the salary package for freshers in Air India?
The average salary at Air India for freshers varies from ₹1 Lakh to ₹4 Lakhs per year for Ground Staff and ₹18 Lakhs to ₹35 Lakhs per year for First Officer.
What is the notice period for Customer Service Executive at Air India?
According to AmbitionBox, 47% of the Air India Customer Service Executives reported a notice period of 15 days or less, 25% reported a notice period of 1 Month and the remaining reported other notice period durations. This is based on 97 responses on AmbitionBox in last 2 years.

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Average annual salary for Customer Service Executive in Air India is INRunlock blur . Salary estimates are based on 130 Air India latest salaries received from various employees of Air India.

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