Y-Axis Overseas Careers Sales & Business Development Department Hyderabad / Secunderabad Reviews

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. At our organization, punctuality and discipline are fundamental values. Adhering to office timings consistently is essential, as it allows employees to maintain focus and effectively deliver on their responsibilities. These principles are integral to ensuring productivity and aligning with the objectives for which team members have been onboarded. Our policies are designed to serve as a guide for planning and structuring the day effectively. We firmly believe that starting the day on time sets the tone for accomplishing the tasks planned, fostering a sense of achievement and progress. To support this, regular monitoring is conducted to ensure that productivity remains uncompromised. It is, however, disheartening when constructive feedback is not received in the intended spirit and is instead viewed negatively. We want to reaffirm our commitment to being a workplace that offers immense opportunities for learning, growth, and development to those who embrace the responsibilities entrusted to them. However, for individuals who may find it challenging to align with these principles, our organization may not be the right fit. Thank you for your understanding and cooperation.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. We’re delighted to know that our incentive structure has resonated with you. Our approach is designed to reward performance, allowing employees to earn substantial commissions—often 50-60% or even up to 100% of their base salaries through incentives. This system is driven transparently through advanced technology, ensuring fairness and eliminating any scope for human intervention. Many of your colleagues have experienced this, and we hope you’ve seen the positive outcomes firsthand as well. From day one, our carefully structured onboarding process ensures clarity around role expectations, enabling new team members to contribute effectively right away. Comprehensive, role-specific training programs, along with regular refresher sessions, equip employees to confidently tackle challenges. Leadership and mentorship initiatives further provide ongoing guidance and support to foster professional growth and success. At Y-Axis, we’re deeply committed to cultivating a safe, supportive, and growth-oriented workplace where every team member can thrive and achieve their goals. Given our commitment to providing a safe and fair work environment, we would like to understand the toxic work culture that is being referred to by you. We would like to talk to you to understand the details. Please call us (HR) on 0-8886604134 for a discussion anytime between 10am to 6:30pm on a working day. Our culture prioritizes merit, excellence, and collaboration, supported by high standards of professionalism, discipline, and performance. We take pride in ensuring fairness and transparency in our performance evaluations and career development decisions, leveraging data and technology to maintain objectivity and equity. Additionally, punctuality and planning play a key role in boosting productivity and ensuring timely completion of tasks. This helps reinforce a healthy work-life balance, which we value deeply. While we encourage a disciplined approach to work, we emphasize that extended work hours are neither expected nor encouraged. Our focus remains on smart planning, timely deliverables, and adherence to professional standards. Please be rest assured that we are here to support you and ensure you have a rewarding and successful career with us.

Employer’s Response

Dear Colleague, Thank you for sharing your feedback. We are pleased to hear that our work schedule aligns with your expectations. Promoting a healthy work-life balance remains a priority for us. Our structured workweek is designed to prevent excessive work hours or seven-day schedules, while allowing flexibility for team members to choose their preferred days off. Punctuality and effective leave management are important, but we believe this flexibility helps employees balance their professional and personal commitments. Team members who consistently meet their responsibilities and targets are not expected to work on Sundays. That said, we hold high standards for punctuality, accountability, and performance. When responsibilities are neglected, targets are unmet, or discipline lapses, we take necessary steps to reinforce expectations and maintain performance standards. Non-compliance with policies—such as irregular attendance, tardiness, or prolonged breaks—necessitates corrective action to preserve organizational integrity. However, we strive to cultivate a professional, empowering environment driven by self-accountability rather than micromanagement. Our goal is to inspire ownership, collaboration, and success. To ensure clarity, managers regularly communicate performance expectations, including monthly targets, commission criteria, and billing goals. We provide ongoing product training, weekly updates, and continuous support to help team members succeed. Senior leaders also offer feedback to guide growth and development. If you have any concerns, we encourage you to reach out to HR for support. You can contact HR directly through the shared organizational contact numbers or email us at tellus@y-axis.com. We are here to assist you.

Employer’s Response

Dear Concerned, Thank you for sharing your feedback. As you are aware, we held an HR meeting where feedback was gathered, and concerns were addressed openly on both sides. We took note of your input, and specific adjustments were suggested to address those concerns. It appears that there may have been some hesitations about implementing these changes, which might be contributing to the current dissatisfaction. Please be rest assured that HR's role is entirely neutral, with a focus on facilitating solutions aligned with company policies, not on engaging in politics. We would have valued the opportunity to address any further concerns directly while you were part of our team, as we prioritize open communication and continuous improvement. Please know that we are here to support you, and we are ready to assist with any issues or challenges you might be experiencing. While we prefer not to assume an intent to disparage any individuals, we encourage you to share your concerns with us directly so we can review and take any necessary actions.

Employer’s Response

Thank you for sharing your feedback with us. We're glad to hear that you’ve had a positive experience and appreciate your recognition of our efforts to create a supportive and balanced work environment. At Y-Axis, we are committed to fostering a culture that encourages growth, innovation, and teamwork. Your feedback is invaluable as we strive to continuously improve and maintain a workplace where everyone can thrive. If you have any further suggestions or insights, we’d love to hear from you. Thank you for being a part of our team! Warm Regards, Y-Axis HR Team

Employer’s Response

Dear Colleague, Thank you for your feedback. We want to assure you that our work culture is designed to reward diligence and responsibility, not penalize it. Our aggressive incentive system and supportive environment are meant to recognize and reward your contributions, as you may have already experienced. Penalties are only applied in cases of clear policy violations, such as excessive tardiness, unnotified absences, or neglect of duties and client responsibilities. Our workweek structure promotes a healthy work-life balance, and we do not operate on a 7-day workweek. While we emphasize discipline in terms of punctuality and leave management, our colleagues have the flexibility to choose their designated day off. We expect all team members to maintain a standard of discipline, professionalism, and meet the outcomes expected in their roles. If these basic expectations are not met, we may need to take appropriate action. The dissatisfaction expressed seems to stem from our consistent reinforcement of essential conduct and behavior aligned with our values. We are pleased to see many of our colleagues thriving and advancing in their careers with us. Unfortunately, it seems that this has not been your experience, and we regret that. Regards Y-Axis Overseas Careers

Employer’s Response

Dear Colleague, Thank you for your feedback. We offer to all our colleagues a great opportunity at learning, meaningful work, earnings, growth and stability. We ensure we pay out salaries on time and have never ever defaulted on salaries even in the most unprecedented of times. Providing that financial certainty and security is important to us. We wanted to especially address the dissatisfaction you feel about politics undermining performance. Our performance metrics are clear and transparent. The technology we use has been an enabler of that transparency and defined metrics. As you are aware, right from assignment of prospects/leads, to the activity - calls, tasks and results are all managed through a seamless tech driven process with little or no scope for human intervention and bias. Training and ongoing support is continuously provided to all. Our rewards, incentives and appraisals are purely based on these clearly measurable metrics. It is all too visible for politics then to play a role in favouring a non-performer. That is not possible. We are certain you have experienced it too as a user of the systems & applications we have in place to help you manage your learning, work and performance. However, if you feel otherwise or have been a witness to it, we encourage you to get in touch with HR on this. We will review and take the needed action as deemed necessary, to correct this. Our culture of meritocracy recognizes and rewards performers. Regards