Xplore-Tech Services Senior Customer Service Executive Reviews
Updated 3 Jun, 2021
Overall Rating
4.8/5
based on 2
reviews
Rating distribution
Category Ratings
4.8
Company culture
4.8
Job security
4.8
Salary
4.8
Work-life balance
4.8
Skill development
4.8
Promotions
4.8
Work satisfaction
Xplore-Tech Services is rated
4.8 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction wi
...
Read more
Xplore-Tech Services is rated
4.8 out of 5 stars on
AmbitionBox, based on 2 company reviews. This rating reflects a generally positive employee experience, indicating satisfaction with
the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Team Lead in
Kolkata
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
4.0
Salary
5.0
Skill development
5.0
Job security
4.0
Promotions
5.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 24 Oct 2024
Likes
Work satisfaction are there with a lifetime job security
Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Excellent
Dislikes
Salary and promotions are very less chances here.
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Voice / Blended Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 10 Aug 2024
Likes
It was my first company where I have work more than a year I really had a good times the environment and everything is good
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
Washroom needs to be perfect
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Service Executive in
Durgapur
Full Time
·
Non Voice Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
4.0
Job security
3.0
Promotions
5.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 24 Mar 2024
Likes
Eco friendly environment
Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good
Dislikes
Salaries not good
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kolkata
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 30 Oct 2023
Likes
Biased people , Team leaders are shit
Dislikes
Biased people, team leaders abuse their some employees like abuse of mother like things happen there.
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Customer Service Associate in
Kolkata
Full Time
·
Banking Operations Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 03 Oct 2023
Likes
Nothing
Dislikes
Fraud company Released issue
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel:This is a desk job.
Customer Care Executive in
Howrah
Full Time
·
Voice / Blended Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
1.0
Job security
2.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 27 Jan 2023
Likes
Company take skill and learning.
Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Not salary increment and not promotion in this company but job not secure but par day escalation in agent environment is not good.
Salary - Poor
Job security - Bad
Promotions - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
Customer Service Executive in
Kolkata
Full Time
·
Customer Success Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
2.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 16 Mar 2023
Likes
Nothing
Dislikes
No environment for working, no salary hike, doesn't approve leave
Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Customer Care Executive in
Kalyani
Full Time
·
Operations Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
4.0
Job security
2.0
Promotions
2.0
Work satisfaction
4.0
Company culture
3.0
Work-life balance
posted on 17 May 2023
Likes
Company goodwill is good
Job security - Good
Company culture - Good
Dislikes
Behavioral issues
Promotions - Poor
Work satisfaction - Poor
Work Details
Work timings: Strict Timings
Customer Service Associate in
Kolkata
Full Time
·
Engineering Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
3.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 26 May 2022
Likes
On time salary on 1st to 3 rd of the month
Dislikes
No work life balance is there. The shift are just rotational for name and no skill development is there for the employee. There is also lots of politics and the management also doesn't care about our issues . There is no growth.
Salary - Bad
Skill development - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
The job is boring.
Work days: Rotational Shift
(Strict Timings)
Work related travel:This is a desk job.
Customer Service Associate in
Kolkata
Full Time
·
Voice / Blended Department
1.0
Overall Rating
1.0
Category Ratings
3.0
Salary
1.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
1.0
Company culture
2.0
Work-life balance
posted on 11 Aug 2022
Likes
The most third class company....you do not get any leave and salary will be deducted at any cause.
Dislikes
Work culture is very bad
Skill development - Bad
Job security - Poor
Promotions - Bad
Company culture - Bad
Work-life balance - Poor
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Other Xplore-Tech Services Reviews
We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.
Chat Process Executive in
Durgapur
Full Time
·
Non Voice Department
1.0
Overall Rating
1.0
Category Ratings
1.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
1.0
Work-life balance
posted on 25 Jun 2024
Likes
Nothing.. My experience in Fusion Xplore Tech was nothing but terrible.
Dislikes
This company Xplore Tech Fusion is such a fraud. This entire group of fraudsters betrayed me and never paid my salary for the last working month. I sent them several e-mails regarding my unpaid salary but nobody took the charge to help me recover my salary and get me out of this trouble rather they blocked my E-mail ID. I have had several visits to their Durgapur office but none of the HRs or the management team helped me claim my deserving money instead they raised their hands up and tried to get rid of me. This is a huge gang of people fooling needy and younsters by using them, their time and labor to mint money out of them. The whole team don't even bother to pay attention to one's concern and talk two words of politeness let alone paying salaries after a huge ton of workload and abuse with no personal life....Read More
Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Senior Legal and Compliance Executive in
Kolkata
Full Time
·
Legal and compliance Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
3.0
Skill development
2.0
Job security
1.0
Promotions
3.0
Work satisfaction
2.0
Company culture
4.0
Work-life balance
posted on 28 Nov 2023
Likes
*Salary on time
*Flexible time
*Freedom to work
Work-life balance - Good
Dislikes
* No Holiday
* Taking leave it is a crime
* No oiling no appraisal
* Less job security ( I have seen 10years old employee fired just in a week)
Job security - Poor
Promotions - Bad
Company culture - Poor
Work Details
Work days: Monday to Friday
(Flexible Timings)
Work related travel:This is a desk job.
Desktop Support Engineer 2 in
Kolkata
Full Time
·
Customer Success Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
3.0
Company culture
5.0
Work-life balance
posted on 06 Jan 2025
Likes
Good
Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Work-life balance - Excellent
Dislikes
Washroom are not clean
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Assistant Manager in
Kolkata
Full Time
·
Business Intelligence & Analytics Department
4.0
Overall Rating
4.0
Category Ratings
4.0
Salary
4.0
Skill development
3.0
Job security
4.0
Promotions
4.0
Work satisfaction
4.0
Company culture
5.0
Work-life balance
posted on 18 Nov 2024
Likes
Work-life Balance, Salary & Benefits, Skill Development & Learning
Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent
Dislikes
Not at all.
Senior Executive in
Kolkata
Full Time
·
Administration Department
5.0
Overall Rating
5.0
Category Ratings
3.0
Salary
5.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
5.0
Company culture
4.0
Work-life balance
posted on 02 Feb 2024
Likes
Nice
Skill development - Excellent
Company culture - Excellent
Work-life balance - Good
Dislikes
Not so good. For wfh there are no opportunity
Promotions - Poor
Work Details
Work policy:
Previously they allow wfh. Now thay are forced to come office. If you not report then give resignation.
Work days: Rotational Shift
(Flexible Timings)
Work related travel:This is a desk job.
Quality Analyst in
Kolkata
Full Time
·
Quality Assurance - Other Department
4.0
Overall Rating
4.0
Category Ratings
3.0
Salary
4.0
Skill development
4.0
Job security
3.0
Promotions
4.0
Work satisfaction
4.0
Company culture
4.0
Work-life balance
posted on 21 Dec 2023
Likes
Work Culture is good & also easily balance work & personal life
Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good
Dislikes
Promotions & Increment
Assistant Manager in
Kolkata
Full Time
·
Operations Department
5.0
Overall Rating
5.0
Category Ratings
5.0
Salary
5.0
Skill development
5.0
Job security
5.0
Promotions
5.0
Work satisfaction
5.0
Company culture
5.0
Work-life balance
posted on 17 Nov 2023
Likes
Overall GOOD
Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent
Dislikes
NA.... All are OK. I'm happy
Work Details
Work days: Rotational Shift
(Flexible Timings)
Work related travel: This job involves
Travel Within City.
MIS Executive in
Kolkata
Full Time
·
Business analytics Department
3.0
Overall Rating
3.0
Category Ratings
2.0
Salary
4.0
Skill development
3.0
Job security
2.0
Promotions
3.0
Work satisfaction
3.0
Company culture
3.0
Work-life balance
posted on 29 May 2023
Likes
It's good for freshers.
Skill development - Good
Dislikes
Management is not well and good. Salary is not good for experienced or promoted people. If you buttering anyone, you get good name otherwise you are not eligible for any extra incentives or RNR anything. Directly you get threat that "keep buttering, so that you get *Laxmi in your bank account*."
Salary - Poor
Promotions - Poor
Senior Talent Acquisition Specialist in
Noida
Full Time
·
Recruitment & Talent Acquisition Department
2.0
Overall Rating
2.0
Category Ratings
3.0
Salary
1.0
Skill development
1.0
Job security
1.0
Promotions
1.0
Work satisfaction
1.0
Company culture
3.0
Work-life balance
posted on 02 Jun 2023
Likes
There is nothing to like in working in company like xplore Tech services or Fusion bpo services. No job security they will hire you and suddenly fire you without any reason. I suggest not to work here.
People also ask about Xplore-Tech Services's Senior Customer Service Executives
How is Xplore-Tech Services to work for?
Xplore-Tech Services is rated 4.8 out of 5, based on 2 reviews by employees on AmbitionBox.
Xplore-Tech Services is known for Company culture which is rated at the top and given a rating of 4.8. However, Company culture is rated the lowest at 4.8 and can be improved. To know first hand how it is like to work at Xplore-Tech Services read detailed reviews based on various job profiles, departments and locations in the reviews section.
How is the salary at Xplore-Tech Services?
According to AmbitionBox ratings, Xplore-Tech Services employees rate its salary and benefits as 4.8 out of 5. You can know more about Xplore-Tech Services Salaries at AmbitionBox
How is the work culture at Xplore-Tech Services?
Work culture is rated 4.8 at Xplore-Tech Services by 2 employees. While job security is rated 4.8 and work-life balance is rated 4.8 at Xplore-Tech Services. Read detailed reviews by employees of Xplore-Tech Services on AmbitionBox.