AmbitionBox
Reviews
- Reviews
- Salaries
- Interview Questions
- About Company
- Benefits
- Jobs
- Office Photos
- Community
Add office photos
Xplore-Tech Services
Comparebased on 206 Reviews
Video summary-
About - Reviews206
- Salaries859
- Interviews19
- Jobs-
- Benefits26
- Photos-
Filter reviews by Xplore-Tech Services Customer Care Executive Reviews
Rating distribution
Category Ratings
Skill development
Company culture
Work-life balance
Salary
Work satisfaction
Job security
Promotions
What employees say about Xplore-Tech Services?
Insights from employee reviews on AmbitionBox
Workplace insights
Rotational Shift
71% employees reported
Flexible timing
75% employees reported
Within city
50% employees reported
View more detailed insights
Gender based rating
Rated by Women
1 reviews
Rated by Men
9 reviews
Jobseekers also viewed
10 reviews found
Customer Care Executive in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It was my first company where I have work more than a year I really had a good times the environment and everything is good
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
Washroom needs to be perfect
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Biased people , Team leaders are shit
Dislikes
Biased people, team leaders abuse their some employees like abuse of mother like things happen there.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Care Executive in Howrah
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company take skill and learning.
- Skill development - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Not salary increment and not promotion in this company but job not secure but par day escalation in agent environment is not good.
- Salary - Poor
- Job security - Bad
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive in Kalyani
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Company goodwill is good
- Job security - Good
- Company culture - Good
Dislikes
Behavioral issues
- Promotions - Poor
- Work satisfaction - Poor
Work Details
Work timings: Strict Timings
Customer Care Executive in Kolkata
Full Time
Customer care associate Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing to like
Dislikes
Management
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Not good
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
Customer Care Executive (working remotely)
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Deuty timing fixing
Dislikes
Sinior beheviour is very bad
- Salary - Poor
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Customer Care Executive in Kolkata
Customer Care Associates Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance almost zero,asks to log in even in week offs, salary discrepency is in almost every month without any reason, doesn't share attendance sheet & work sheet, salary issues, increments salary hike is worst part- salary hike happens after 3 months, lowest salary, job satisfaction is not there
- Skill development - Good
Dislikes
- Salary - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Poor
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Care Executive (working remotely)
Full Time
Sound / Light / Technical Support Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Still waiting for fnf
Dislikes
No future destroy integrity and very bad
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Disgusting
Work days: Monday to Friday (Strict Timings)
Work related travel: This job involves Travel Within City.
Discover interview dos and don'ts from real experiences
Customer Care Executive in Kolkata
BPO Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Worst experience ever I had
Dislikes
No facility for employees and bad environment
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Care Executive in Kolkata
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Salary on time.
- Salary - Excellent
- Skill development - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Growth
Work Details
Work is good, I enjoyed working out there.
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Top trending discussions
Similar Designation Reviews
Team Lead in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work satisfaction are there with a lifetime job security
- Salary - Good
- Skill development - Excellent
- Job security - Excellent
- Promotions - Good
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Salary and promotions are very less chances here.
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Executive in Durgapur
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Eco friendly environment
- Salary - Excellent
- Skill development - Excellent
- Job security - Good
- Work satisfaction - Excellent
- Company culture - Good
- Work-life balance - Good
Dislikes
Salaries not good
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
- Salary - Good
- Job security - Good
- Work satisfaction - Good
- Work-life balance - Excellent
Dislikes
- Promotions - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Kolkata
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Fraud company Released issue
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work timings: Flexible Timings
Work related travel: This is a desk job.
Customer Service Executive in Kolkata
Full Time
Customer Success Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
No environment for working, no salary hike, doesn't approve leave
- Salary - Bad
- Skill development - Poor
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Kolkata
Full Time
Engineering Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
On time salary on 1st to 3 rd of the month
Dislikes
No work life balance is there. The shift are just rotational for name and no skill development is there for the employee. There is also lots of politics and the management also doesn't care about our issues . There is no growth.
- Salary - Bad
- Skill development - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
The job is boring.
Work days: Rotational Shift (Strict Timings)
Work related travel: This is a desk job.
Customer Service Associate in Kolkata
Full Time
Voice / Blended Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
The most third class company....you do not get any leave and salary will be deducted at any cause.
Dislikes
Work culture is very bad
- Skill development - Bad
- Job security - Poor
- Promotions - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Customer Service Associate in Kolkata
Full Time
Sales Support & Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing
Dislikes
Everything there culture, behaviour, poor management, too much office politics.
- Salary - Bad
- Skill development - Poor
- Promotions - Poor
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Associate in Kolkata
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Terrible company, Terrible Management.
Dislikes
Didn't gave me referral bonus, followed up with TL's HR's still no help.
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Customer Service Executive in Kolkata
Full Time
Housekeeping & Laundry Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing about liking
Dislikes
Each and everything..related with management
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Other Xplore-Tech Services Reviews
Chat Process Executive in Durgapur
Full Time
Non Voice Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nothing.. My experience in Fusion Xplore Tech was nothing but terrible.
Dislikes
This company Xplore Tech Fusion is such a fraud. This entire group of fraudsters betrayed me and never paid my salary for the last working month. I sent them several e-mails regarding my unpaid salary but nobody took the charge to help me recover my salary and get me out of this trouble rather they blocked my E-mail ID. I have had several visits to their Durgapur office but none of the HRs or the management team helped me claim my deserving money instead they raised their hands up and tried to get rid of me. This is a huge gang of people fooling needy and younsters by using them, their time and labor to mint money out of them. The whole team don't even bother to pay attention to one's concern and talk two words of politeness let alone paying salaries after a huge ton of workload and abuse with no personal life....Read More
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Bad
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Desktop Support Engineer 2 in Kolkata
Full Time
Customer Success, Service & Operations - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work life balance
- Job security - Good
- Work satisfaction - Excellent
- Work-life balance - Excellent
Dislikes
Top management
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Senior Legal and Compliance Executive in Kolkata
Full Time
Legal and compliance Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
*Salary on time *Flexible time *Freedom to work
- Work-life balance - Good
Dislikes
* No Holiday * Taking leave it is a crime * No oiling no appraisal * Less job security ( I have seen 10years old employee fired just in a week)
- Job security - Poor
- Promotions - Bad
- Company culture - Poor
Work Details
Work days: Monday to Friday (Flexible Timings)
Work related travel: This is a desk job.
Assistant Manager in Kolkata
Full Time
Business Intelligence & Analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work-life Balance, Salary & Benefits, Skill Development & Learning
- Salary - Good
- Skill development - Good
- Promotions - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Excellent
Dislikes
Not at all.
Senior Executive in Kolkata
Full Time
Administration Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Nice
- Skill development - Excellent
- Company culture - Excellent
- Work-life balance - Good
Dislikes
Not so good. For wfh there are no opportunity
- Promotions - Poor
Work Details
Work policy: Previously they allow wfh. Now thay are forced to come office. If you not report then give resignation.
Work days: Rotational Shift (Flexible Timings)
Work related travel: This is a desk job.
Quality Analyst in Kolkata
Full Time
Quality Assurance - Other Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Work Culture is good & also easily balance work & personal life
- Skill development - Good
- Job security - Good
- Work satisfaction - Good
- Company culture - Good
- Work-life balance - Good
Dislikes
Promotions & Increment
Assistant Manager in Kolkata
Full Time
Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Overall GOOD
- Salary - Excellent
- Skill development - Excellent
- Job security - Excellent
- Promotions - Excellent
- Work satisfaction - Excellent
- Company culture - Excellent
- Work-life balance - Excellent
Dislikes
NA.... All are OK. I'm happy
Work Details
Work days: Rotational Shift (Flexible Timings)
Work related travel: This job involves Travel Within City.
MIS Executive in Kolkata
Full Time
Business analytics Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
It's good for freshers.
- Skill development - Good
Dislikes
Management is not well and good. Salary is not good for experienced or promoted people. If you buttering anyone, you get good name otherwise you are not eligible for any extra incentives or RNR anything. Directly you get threat that "keep buttering, so that you get *Laxmi in your bank account*."
- Salary - Poor
- Promotions - Poor
Senior Talent Acquisition Specialist in Noida
Full Time
Recruitment & Talent Acquisition Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
There is nothing to like in working in company like xplore Tech services or Fusion bpo services. No job security they will hire you and suddenly fire you without any reason. I suggest not to work here.
Dislikes
Everything here is a big dislike.
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
Work Details
Work timings: Strict Timings
Work related travel: This is a desk job.
Operations Executive in Kolkata
Full Time
Banking Operations Department
Overall Rating
Category Ratings
Salary
Skill development
Job security
Promotions
Work satisfaction
Company culture
Work-life balance
Likes
Friendly, Environment good ,
Dislikes
Too much pressure
- Salary - Bad
- Skill development - Bad
- Job security - Bad
- Promotions - Bad
- Work satisfaction - Bad
- Company culture - Bad
- Work-life balance - Poor
Work Details
Work policy: 2 days/week from office
Work days: Monday to Saturday (Strict Timings)
Work related travel: This is a desk job.
Claim your company page and respond to reviews as an employer.
Tell us how to improve this page.
Xplore-Tech Services Customer Care Executive Reviews by Locations
Xplore-Tech Services Reviews by Designations
- Xplore-Tech Services Customer Service Associate Reviews
- Xplore-Tech Services Quality Analyst Reviews
- Xplore-Tech Services Assistant Manager Reviews
- Xplore-Tech Services Customer Service Executive Reviews
- Xplore-Tech Services Executive Reviews
- Xplore-Tech Services MIS Executive Reviews
- Show more
- Xplore-Tech Services Team Lead Operations Reviews
By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.
AmbitionBox has 10 Xplore-Tech Services reviews submitted by Xplore-Tech Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Xplore-Tech Services is the right company for you. ... 71% of employees reported the working days at Xplore-Tech Services as Rotational Shift. 75% employees reported the work timings at Xplore-Tech Services as Flexible timing. Read more- Home >
- Reviews >
- Xplore-Tech Services Reviews >
- Xplore-Tech Services Customer Care Executive Reviews
Athena BPO
Metriqe Solutions
Imarque Solutions
Elcamino Software
