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Xplore-Tech Services

Compare

3.1

based on 196 Reviews

Filter reviews by

Xplore-Tech Services Agent Reviews

Updated 8 Jan, 2024

Overall Rating

4.9/5

based on 3 reviews

Rating distribution

2 (66.7%)

1 (33.3%)

0 (0%)

Category Ratings

4.9

Company culture

4.9

Job security

4.9

Salary

4.9

Work-life balance

4.9

Skill development

4.9

Promotions

4.9

Work satisfaction

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3 reviews found

Sort by: Popular

Agent (working remotely)

Full Time

Customer Success, Service & Operations - Other Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 08 Jan 2024

Likes

Good environment Good staff

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Agent in Kolkata

Quality supervisor Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

1.0

Job security

1.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 15 Aug 2019

Likes

Everything thing excellent

Salary - Excellent
Skill development - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Working experience was good but management team was not good

Job security - Bad
Promotions - Bad

Work Details

Good

Work days: Monday to Saturday (Flexible Timings)

Work related travel: This job involves Travel Within City.

Employee Benefits

On time payment

Agent in Siliguri, West Bengal, India

Voice / Blended Department

4.0

Overall Rating

4.0

Category Ratings

2.0

Salary

2.0

Skill development

2.0

Job security

2.0

Promotions

3.0

Work satisfaction

2.0

Company culture

3.0

Work-life balance

posted on 28 Jul 2020

Likes

I haven't received my salary from 2008

Dislikes

Like this mail. I left xplore tech in 2008 dude. Please do ur homework first.

Salary - Poor
Skill development - Poor
Job security - Poor
Promotions - Poor
Company culture - Poor

Work Details

Work timings: Flexible Timings

Top trending discussions

View All

Career Advice

2w (edited)

a team lead

I'm getting a good offer after joining a company. It's been 10 days only . Can i leave it?

I recently joined a new company, and within 10 days, I received a more attractive offer from another company. Can I resign without serving the notice period? Would declining any salary and relieving letter (Experience Letter) it easier for the company to agree to my departure?

Got a question about Xplore-Tech Services?

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Similar Designation Reviews

Chat Process Executive in Durgapur

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 25 Jun 2024

Likes

Nothing.. My experience in Fusion Xplore Tech was nothing but terrible.

Dislikes

This company Xplore Tech Fusion is such a fraud. This entire group of fraudsters betrayed me and never paid my salary for the last working month. I sent them several e-mails regarding my unpaid salary but nobody took the charge to help me recover my salary and get me out of this trouble rather they blocked my E-mail ID. I have had several visits to their Durgapur office but none of the HRs or the management team helped me claim my deserving money instead they raised their hands up and tried to get rid of me. This is a huge gang of people fooling needy and younsters by using them, their time and labor to mint money out of them. The whole team don't even bother to pay attention to one's concern and talk two words of politeness let alone paying salaries after a huge ton of workload and abuse with no personal life....Read More

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Team Lead in Kolkata

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

4.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 24 Oct 2024

Likes

Work satisfaction are there with a lifetime job security

Salary - Good
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Salary and promotions are very less chances here.

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Care Executive in Kolkata

Full Time

Voice / Blended Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 10 Aug 2024

Likes

It was my first company where I have work more than a year I really had a good times the environment and everything is good

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Washroom needs to be perfect

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Durgapur

Full Time

Non Voice Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 24 Mar 2024

Likes

Eco friendly environment

Salary - Excellent
Skill development - Excellent
Job security - Good
Work satisfaction - Excellent
Company culture - Good
Work-life balance - Good

Dislikes

Salaries not good

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Quality Analyst in Kolkata

Full Time

Quality Assurance - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

4.0

Skill development

4.0

Job security

3.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 21 Dec 2023

Likes

Work Culture is good & also easily balance work & personal life

Skill development - Good
Job security - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Promotions & Increment

Customer Care Executive in Kolkata

Full Time

Non Voice Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 30 Oct 2023

Likes

Biased people , Team leaders are shit

Dislikes

Biased people, team leaders abuse their some employees like abuse of mother like things happen there.

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Customer Service Associate in Kolkata

Full Time

Banking Operations Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 03 Oct 2023

Likes

Nothing

Dislikes

Fraud company Released issue

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

Customer Care Executive in Howrah

Full Time

Voice / Blended Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

1.0

Job security

2.0

Promotions

4.0

Work satisfaction

4.0

Company culture

4.0

Work-life balance

posted on 27 Jan 2023

Likes

Company take skill and learning.

Skill development - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Good

Dislikes

Not salary increment and not promotion in this company but job not secure but par day escalation in agent environment is not good.

Salary - Poor
Job security - Bad
Promotions - Poor

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

Quality Analyst in Kolkata

Full Time

Quality Assurance and Testing Department

2.0

Overall Rating

2.0

Category Ratings

2.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 23 Feb 2023

Likes

Need to think about that as I found nothing good there.

Dislikes

Hell lot of things, hope the ratings will let you know.

Salary - Poor
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Customer Service Executive in Kolkata

Full Time

Customer Success Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

2.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 16 Mar 2023

Likes

Nothing

Dislikes

No environment for working, no salary hike, doesn't approve leave

Salary - Bad
Skill development - Poor
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Other Xplore-Tech Services Reviews

Desktop Support Engineer 2 in Kolkata

Full Time

Customer Success, Service & Operations - Other Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

4.0

Job security

3.0

Promotions

5.0

Work satisfaction

3.0

Company culture

5.0

Work-life balance

posted on 01 Feb 2025

Likes

Work life balance

Job security - Good
Work satisfaction - Excellent
Work-life balance - Excellent

Dislikes

Top management

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Senior Legal and Compliance Executive in Kolkata

Full Time

Legal and compliance Department

4.0

Overall Rating

4.0

Category Ratings

3.0

Salary

3.0

Skill development

2.0

Job security

1.0

Promotions

3.0

Work satisfaction

2.0

Company culture

4.0

Work-life balance

posted on 28 Nov 2023

Likes

*Salary on time *Flexible time *Freedom to work

Work-life balance - Good

Dislikes

* No Holiday * Taking leave it is a crime * No oiling no appraisal * Less job security ( I have seen 10years old employee fired just in a week)

Job security - Poor
Promotions - Bad
Company culture - Poor

Work Details

Work days: Monday to Friday (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Kolkata

Full Time

Business Intelligence & Analytics Department

4.0

Overall Rating

4.0

Category Ratings

4.0

Salary

4.0

Skill development

3.0

Job security

4.0

Promotions

4.0

Work satisfaction

4.0

Company culture

5.0

Work-life balance

posted on 18 Nov 2024

Likes

Work-life Balance, Salary & Benefits, Skill Development & Learning

Salary - Good
Skill development - Good
Promotions - Good
Work satisfaction - Good
Company culture - Good
Work-life balance - Excellent

Dislikes

Not at all.

Senior Executive in Kolkata

Full Time

Administration Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 02 Feb 2024

Likes

Nice

Skill development - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Not so good. For wfh there are no opportunity

Promotions - Poor

Work Details

Work policy: Previously they allow wfh. Now thay are forced to come office. If you not report then give resignation.

Work days: Rotational Shift (Flexible Timings)

Work related travel: This is a desk job.

Assistant Manager in Kolkata

Full Time

Operations Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 17 Nov 2023

Likes

Overall GOOD

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

NA.... All are OK. I'm happy

Work Details

Work days: Rotational Shift (Flexible Timings)

Work related travel: This job involves Travel Within City.

MIS Executive in Kolkata

Full Time

Business analytics Department

3.0

Overall Rating

3.0

Category Ratings

2.0

Salary

4.0

Skill development

3.0

Job security

2.0

Promotions

3.0

Work satisfaction

3.0

Company culture

3.0

Work-life balance

posted on 29 May 2023

Likes

It's good for freshers.

Skill development - Good

Dislikes

Management is not well and good. Salary is not good for experienced or promoted people. If you buttering anyone, you get good name otherwise you are not eligible for any extra incentives or RNR anything. Directly you get threat that "keep buttering, so that you get *Laxmi in your bank account*."

Salary - Poor
Promotions - Poor

Senior Talent Acquisition Specialist in Noida

Full Time

Recruitment & Talent Acquisition Department

2.0

Overall Rating

2.0

Category Ratings

3.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

3.0

Work-life balance

posted on 02 Jun 2023

Likes

There is nothing to like in working in company like xplore Tech services or Fusion bpo services. No job security they will hire you and suddenly fire you without any reason. I suggest not to work here.

Dislikes

Everything here is a big dislike.

Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad

Work Details

Work timings: Strict Timings

Work related travel: This is a desk job.

Operations Executive in Kolkata

Full Time

Banking Operations Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

2.0

Work-life balance

posted on 23 Sep 2023

Likes

Friendly, Environment good ,

Dislikes

Too much pressure

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Poor

Work Details

Work policy: 2 days/week from office

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Technical Specialist in Kolkata

Full Time

IT Network Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

5.0

Promotions

5.0

Work satisfaction

5.0

Company culture

5.0

Work-life balance

posted on 29 Aug 2023

Likes

Very good company.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Excellent
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Excellent

Dislikes

Very bad canteen and pantry.

Work Details

Work policy: 2 days/week from office

Work timings: Flexible Timings

Work related travel: This job involves International Travel, Travel Within Country.

Service Advisor in Durgapur

Full Time

IT Support Department

5.0

Overall Rating

5.0

Category Ratings

3.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

3.0

Work satisfaction

3.0

Company culture

2.0

Work-life balance

posted on 16 Oct 2023

Likes

Good environment

Skill development - Excellent
Job security - Excellent
Promotions - Good

Dislikes

Nothing is bad here

Work-life balance - Poor

Work Details

Work timings: Flexible Timings

Work related travel: This is a desk job.

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Xplore-Tech Services Reviews by Designations

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 3 Xplore-Tech Services reviews submitted by Xplore-Tech Services employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if Xplore-Tech Services is the right company for you. ...Read more