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XcelServ Solutions

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based on 820 Reviews

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Reviews
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XcelServ Solutions Customer Success, Service & Operations Department Gurgaon / Gurugram Reviews

Updated 24 Jan, 2024

Overall Rating

3.7/5

based on 6 reviews

Rating distribution

5

1 (16.7%)

4

0 (0%)

3

0 (0%)

2

1 (16.7%)

1

4 (66.7%)

Category Ratings

3.7

Company culture

3.7

Job security

3.7

Salary

3.7

Skill development

3.7

Work satisfaction

3.1

Work-life balance

3.1

Promotions

What employees say about XcelServ Solutions?

Insights from employee reviews on AmbitionBox

Workplace insights

Rotational Shift

50% employees reported

Strict (8pm - 6am)

27% employees reported

No travel

100% employees reported

View more detailed insights

XcelServ Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction ... Read more

XcelServ Solutions is rated 3.7 out of 5 stars on AmbitionBox, based on 6 company reviews.This rating reflects an average employee experience, indicating moderate satisfaction with the company’s work culture, benefits, and career growth opportunities. AmbitionBox gathers authentic employee reviews and ratings, making it a trusted platform for job seekers and employees in India.

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We strive to keep our reviews 100% genuine. Employers cannot manipulate reviews.

6 reviews found

Sort by: Popular

Senior MIS Executive in Gurgaon / Gurugram

Full Time

·

Back Office Department

5.0

Overall Rating

5.0

Category Ratings

5.0

Salary

5.0

Skill development

5.0

Job security

4.0

Promotions

5.0

Work satisfaction

5.0

Company culture

4.0

Work-life balance

posted on 24 Jan 2024

Likes

Nice management and sr person.

Salary - Excellent
Skill development - Excellent
Job security - Excellent
Promotions - Good
Work satisfaction - Excellent
Company culture - Excellent
Work-life balance - Good

Dislikes

Nothing

Work Details

Work days: Monday to Friday (Strict Timings)

Work related travel: This is a desk job.

Senior Ticketing Executive in Gurgaon / Gurugram

Full Time

·

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 09 Apr 2021

Likes

Nothing,but again as I have worked there I got my salary so i respect it.

Dislikes

Every thing

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Perthetic

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Sales Executive in Gurgaon / Gurugram

Voice / Blended Department

2.0

Overall Rating

2.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 17 Nov 2020

Likes

They are firing people who worked for them for more then 4 years

Dislikes

They don't value there employees

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Stressfull

Work days: Rotational Shift (Strict Timings)

Work related travel: This is a desk job.

Top XcelServ Solutions Interview Questions

asked in Netapp Storage Administrator interview

Q1. What is VPN explain ?

View answer (1)

asked in Senior MIS Executive interview

Q2. What is the work of hlookup

View answers (2)

Get interview-ready with top interview questions

View all 8 questions

asked in X RAY Technician interview

Q3. what is xrayand how it works

asked in Software QA Engineer interview

Q4. What is manual testing

View answer (1)

Senior Travel Consultant in Gurgaon / Gurugram

Voice / Blended Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 26 Mar 2020

Likes

Company do not pay salaries on time. Un-explained deductions in salary. Management sits in US and you do not have any email access on your workstation. Not even a official mails due to which you cannot even contact the Management directly. If you want to talk to someone its through call which they never answer. They are running a fraud travel agency. They rob the clients first and then they rob there own employees. I left the company a year back due to non-payment of salary and incentives and haven´t received any experience letter. I email them multiple time but no revert from the accounts team. There account team sits in Gurgaon and they do not have any answers to the non payment or deductions on your salary. Recently account team agent was attacked by a fellow agent due to non payment of incentives. Overall experience is pathetic do not give them people to work they exploit there own agents who do night shift and bring business for them...Read More

Dislikes

Everything

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Sales agent

Work days: Monday to Saturday (Strict Timings)

Work related travel: This is a desk job.

Senior Travel Consultant in Gurgaon / Gurugram

Operations Support Department

1.0

Overall Rating

1.0

Category Ratings

1.0

Salary

1.0

Skill development

1.0

Job security

1.0

Promotions

1.0

Work satisfaction

1.0

Company culture

1.0

Work-life balance

posted on 18 Jun 2019

Likes

Nothing

Dislikes

Worst company to work with

Salary - Bad
Skill development - Bad
Job security - Bad
Promotions - Bad
Work satisfaction - Bad
Company culture - Bad
Work-life balance - Bad

Work Details

Work timings: Flexible Timings

Sales Executive in Gurgaon / Gurugram

Full Time

·

Operations Department

1.0

posted on 03 Jan 2024

Overall Rating

Return to all reviews

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Jobs at XcelServ Solutions

Digital Marketing Expert/Head

Delhi/Ncr

10-18 Yrs

Not Disclosed

More about working at XcelServ Solutions

HQ - Las Vegas, Nevada, United States (USA)
IT Services & Consulting
501-1k Employees (India)

Tell us how to improve this page.

By reading the reviews on this page, you agree that they are (often anonymous) personal opinions and views of reviewers/users of AmbitionBox, which may be biased, and for this, AmbitionBox has no liability. If you believe that a review is inappropriate, please click on "Report" (shown as a flag) present below each review and our moderation team will look into it as soon as possible.

AmbitionBox has 6 XcelServ Solutions reviews submitted by XcelServ Solutions employees. Read reviews on salaries, working hours, work culture, office environment, and more to know if XcelServ Solutions is the right company for you. 50%... of employees reported the working days at XcelServ Solutions as Rotational Shift. 80% employees reported the work timings at XcelServ Solutions as Strict timing. Read more

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XcelServ Solutions Reviews

XcelServ Solutions Salaries in Customer Success, Service & Operations Department in Gurgaon / Gurugram

Senior Sales Consultant 1 salary	₹4 L/yr - ₹4 L/yr
Senior Technical Support Executive 1 salary	₹4.5 L/yr - ₹4.5 L/yr
Customer Care Executive 1 salary	₹3.7 L/yr - ₹3.7 L/yr
Customer Service Associate 1 salary	₹3.4 L/yr - ₹3.4 L/yr
Senior Travel Sales Consultant 1 salary	₹4.3 L/yr - ₹4.3 L/yr

Explore more salaries

Compare XcelServ Solutions with

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